Auto Glass Factory

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kurtis Cicero
3 months ago
This would have originally been a 5 star review based on the communication and the ease of the install with the workers. However, I drive a large truck and I don t normally check with base of the windshield everyday, so I didn t catch it until a couple of weeks after. I had my truck hand washed the day before the install and the damage was not there at the time. Whoever installed the windshield appeared to use a tool to try and separate the glass from the rubber at the base of the windshield and in the process ripped the rubber off in multiple places. When I went to clean the windshield I noticed the damage and reached out to the company. They ignored my text. So from there I reached out to my insurance company. They called and spoke with AGF the day after I reached out and shared the photos with them. AGF told them they weren t going to do anything and that it was sun damage. With sun damage, the rubber drys out and it would crack. As you can see from the pictures it is an obvious scrape across the rubber. It was still soft and had scratches from something around the tear. So unfortunately, I m stuck with a torn piece that insurance won t cover and AGF won t own up to.

  Chase G
4 months ago
Used them for windshield replacement twice now. Hector and his team are top-notch! Wait time is 1-2 days, and installations are quick and professional, less than an hour each time.

  Jennifer Fernandez
5 months ago
Hector was super responsive. Called and texted him on a Sunday. Came to our location and job was completed in an hour.

  Itay
a year ago
I'm not surprised to see all of these positive reviews here.. Hector and his son were an A+ team! If you're looking for windshield repair for your car, AGF is the place to go!I was doing a cross country trip in January when my windshield got hit by a rock that caused a long crack. I was worried about finding a reliable company that isn't too costly in order to fix my problem. I'm very glad I ended up calling Auto Glass Factory. They were very knowledgeable, professional and efficient. Even though I had scheduling issues with my work calls being unpredictable, their receptionist was very patient and professional with me and worked with me through all the complexity of my schedule in order to find the right time/date for the repair. When Hector came to my location, he was very polite and professional with a very friendly personality. Him and his son were able to fix my issue within 2 hours. Would definitely recommend this place to anyone should they need the same kind of repair.Service: Auto windshield repair

  Kari M
2 years ago
Hector and his wife are the A-Team. Super easy to setup glass appointments. Actually did it next day. Great work. Explained what he was doing. Very happy. I will use them from now on. Small business owner. Support them. Great customer service.Service: Auto windshield repairService: Auto windshield repair

  Nina Atar
2 years ago
Hector was wonderful! I had 2 chips and a crack across my windshield and he came to my house to fix it in less than an hour! Their prices are half the price of everywhere else in the PHX area and they have fantastic customer service.

  Arun Gupta
2 years ago
Hector is very professional and very reasonable prices. I called him to replace windshield for my Toyota Camry. After seeing him and his wife doing a great job, I have them replace windshield for my Truck as well. Very good, reliable and professional people. I am glad that I called them.Service: Auto windshield replacementService: Auto windshield replacement

  S M
2 years ago
Hector came to my house on the same day I called. He offered the best price around the area and was very communicative and kind. It was a pleasure and I ll definitely recommend him!Service: Auto windshield replacementService: Auto windshield replacement

  gloria longoria
2 years ago
This was the first time using Auto Glass Factory for windshield repair work and will definitely use them again. Hector did a great job replacing my windshield! Very professional!

  Sincere Dib
9 months ago
I think this company is extremely professional there efficient prompt and very detailed and honest. Definitely recommend them!!

  Annel Montano
2 years ago
Excellent service, (hablan espa�ol ) they call prior to arriving, let you know in about how long they will arrive, and they do a very good quick and efficient job! Thank you Hector and Lila! We will definitely refer friends and family to you.Service: Auto windshield replacementService: Auto windshield replacement

  Kevin Professional
a year ago
Fast service. Great work. Worked with my insurance hassle free. I will definitely use them more in the future and recommend them to anyone.

  Jeremy Huynh
2 years ago
Did a amazing job in a timely manner. Very friendly and professional. Would 10/10 recommend if you need a replacement/repair! Will call again soon.Service: Auto windshield replacementService: Auto windshield replacement

  Fernando H.
2 years ago
Windshield replacement was good. Only problem. Ended up with a left fender dented form putting pressure on it . I would highly recommend to stand by while the repair is being done. I wasn't available so I didn't see till afterService: Auto windshield replacementService: Auto windshield replacement

  shellse tellez
2 years ago
Hector and his wife were awesome they came to me replaced my windshield were fast and extremely wonderful, honest people I do highly recommend to anyoneService: Auto windshield replacementService: Auto windshield replacement

  Joe Williams
a year ago
I called and was setup with an on-site representative within 90 minutes fixing my chip immediately for a good price.Thanks.

  Isaiah Peay
2 years ago
Hector was able to come out the next day and fix my window on a short notice! He worked quickly and got everything fixed in no time!Service: Auto power window repairService: Auto power window repair

  henry medrano
a year ago
Thanks Hector for the amazing service and going above and beyond to get it done. Happy customer

  Fg The Mex
2 years ago
Very very professional friendly and on time did really good and fast id give them a call again if needed thank youService: Auto windshield repairService: Auto windshield repair

  Sergio Cera
2 years ago
They are great people very friendly. Were really fast and did a great job recomend!!!Service: Auto windshield replacementService: Auto windshield replacement

  Andrew Toothman
2 years ago
Excellent job! Came on time, only took about 30 minutes and did an amazing job. 10/10Service: Auto windshield replacementService: Auto windshield replacement

  Eric Cassinat
a year ago
Easiest people in the world to work with. They did an excellent job.

  Salina Ezell
2 years ago
Amazing, prompt service. Very professional amazing cash prices!!Service: Auto windshield replacementService: Auto windshield replacement

  Cindy Sanchez
2 years ago
Prices are affordable and work was very well done and very professional.Service: Auto windshield repairService: Auto windshield repair

  arcade602
2 years ago
Excellent service, very professional work, would definitely be using againService: InstallationService: Installation

  Contreras Flores
2 years ago
Excellent service came on time thank you Hector

  Jelena Grbic
a year ago
Great and fast service! Highly recommend.

  jacruti
5 months ago
Thank you for your professionalism. I have several cars and I wouldn't give them to any other shop to change the windshield. Thanks to all the team.Gracias por su profecionalismo. Tengo varios carros y no se los Daria a ning�n otro taller para cambiar el parabrisas. Gracias a todo el equipo.

  Iveth Lopez
a year ago
Excellent serviceExcelente servicio