Take 5 Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scot Stetson
a month ago
I really like Take 5. I used to do my own oil changes, but having to dump the old oil was more time on the road. Take 5 is a much better solution.

  sofie peters
2 months ago
I love the convenience of this place!! The staff was SO nice, 10/10 for customer service. The manager, (I forgot his name, Rogelio maybe?) was absolutely fantastic. Direct communication the entire time. Only thing I would mention is pricing is pretty high. They will also try to upsell on other services. Expect to pay $60-150 for an oil change, it was hard to find pricing online. Hope this helps someone! Thanks Take 5!

  Lashawn Williams
3 days ago
I normally don't give reviews. But today I feel I need to. I went to take 5 as I have been and my family and friends for years. Today was the worst and most disrespected I've ever been treated. I waited in line for one and a half hours. When it was my time to pull up the representative BRANDON guided me in my vehicle. He was guiding me with hand signals. We had a rough time. I couldn't understand alot of what he was asking me. It was loud and alot of traffic. So he ask me to pull all the way forward. So I did. I sat another 15 minutes waiting trying to understand why he ask me to pull forward. BRANDON finally approached my vehicle with horrible customer service and said you didn't follow directions as to how we need you to park your vehicle. So we will not change your oil and you can get off the property. This was absolutely unbelievable to hear Witness and be treated in this manner. I waited in line for 90 minutes to be disrespected. BRANDON was being very sarcastic, racist and smart. I ask for the district managers name and number. He refused to provide it to me. Made a smart comment once again and walked off. To be my age and to have someone that young talk and disrespect me was horrible. I felt discriminated. I'm asking for the District manager of this facility or your corporate office to reach out to me. I will be speaking to my attorney regarding this entire matter.

  michelle dillworth
4 days ago
Great service, friendly customer service, the team working there worked well together. They got me in and out very quickly today. I'm definitely impressed. Thank you Take 5.

  JABS
a month ago
Great and convenient location and great staff. I might misspell his name, but M. Barragan was of a great help and was very attentive. He was able to help me with my coolant flush and answer my questions very thoroughly and efficiently. He definitely knew his stuff. Much praise to him.

  Angie Gracia
3 months ago
I was in town and came to get an oil change here since it was convenient, first yes they r nice offered water but the guy told me estimated 1 hr wait c they were updating the system. I was blocked in, so stuck it out in front was 4 cars and some behind me I have been waiting 2 and almost 30 minutes. I did not expect that and it s been a bad first experience having to wait that long! But have no choice! The wait should not be that long! They have two rows for cars to pull up, but two people working on one car. They need to have more employees so both rows can be worked on at the same time so people and being pushed out! I had higher hopes. But don t advertise 5 minutes if it s closer to 5 hours. I arrived at 112 now it s 332 still waiting I m sure other people would of said something but I will be respectful and sit here and be nice. But not cool! I never leave reviews but this was a must. If you have kids do not take them with you they will of thrown a fit and made it even more of a bad first time experience.

  Sarah Lapp-Rodriguez
2 months ago
I live right across the way so this oil change spot is convenient. However, I think the average wait time for each car is about 45 minutes to an hour long; no where close to 5 minutes at all. The staff is always very friendly & polite, I believe it s the company that is setting them up for failure & not staffing properly. You can tell the employe are trying their best.

  Denise Jauregui
2 months ago
Friday feb 9 I pulled in at 3:44. Waited behind two cars and one already getting serviced. I usually always have a great friendly experience. Not this time the crew working on that shift was not communicating to eachother making me back up to go into another lane then to just have me back up completely and go back to the original lane I was in. Not the best service I ve had here. Just won t be coming back to this locationNicole was very nice though.

  Michael Myers
a month ago
This place should be called 5 hour oil. I sat and watched the staff let every car set for a minimum of 25-30 minutes before even starting on the car.They only worked on one care at a time when they have two bays.The manager was more interested in leaving to go get his lunch then the stream of cars waiting that stretched all the way out to the intersection.I am not sure how they advertise a speedy service at all. Nothing like sitting in your car roasting for two and half hours. Sounds like a great business model. I wouldn't even recommend this place to someone I disliked.

  Ray Jordan
5 months ago
Really Personable , Really Quick , Really Efficient , Really Thorough , 2 New Cabin + Air Filters & 2 New Windshield Wipers at a Really Great Price, with a Full synthetic oil-change & cold bottled waters & doggie treats too I'll NEVER go Anywhere else 4 Oil Changes; Take 5 is a Genuine Experience

  Ms Tee Cooper
5 months ago
Great Service!! It actually took like 20 min with 2 bays and 4 employees. But they were friendly. The black guy with the long hair braids was most helpful informative answered all my questions and helped the other guy get me done! The other guy pull me forward and then left for like 5 minutes then came back to me, by that time the black guy had helped me when he finished the other vehicle in between the other vehicle next to me.

  Taylor Burgoon
4 months ago
I had a good experience here. It took a little longer than I expected though. I waited for about 45 minutes with two cars ahead of me at 3pm on a Monday. Once I got up there, it only took about 20 minutes for the actual oil change. The staff was very friendly and helpful. They gave me a bottle of water while I waited. Gabriella helped me with my service. She gave me $20 off full synthetic. Overall, a good experience.

  Goc Stylez
4 months ago
Very poor service times. Waited 15 min before anyone said anything. People just hanging around the bet not working. Management's has for sure dropping the ball. The lack of customer service and service isn't worth the price. They should pay you for pulling up.

  Edwin D
a year ago
At first i was like Take 5 is awesome great customer service and all. I went to a different take 5 that informed me I had many bolts missing mind you the last place to do my oil change was the Take 5 location at this store and prior i did it myself at my local Airforce base and I made sure all bolts were put back. Not only am I missing about 4 bolts to my skid plate. I am also missing two spacers and two special bolts installed on my front skid plate to my 4runner because I had a small lift done 2 years ago. Customer service while there is great but the quality work is not. So be aware to check all your bolting areas after getting an oil change here.

  B.T. Franklin
2 months ago
I ve been waiting in line for literally half an hour, and in that time ONE car has been processed. ONE! They ve had one car sitting in there since I arrived. Once you pull up, you re boxed in, so you just have to wait it out. That said, the workers are at least nice and friendly, so that is worth something, but I think I d rather use my local garage than deal with this again.

  Cheryl Hooke
6 months ago
I brought my car here for a oil change and I am glad I went here. I was greeted with a cold water bottle which was great because it was hot outside. The line was a little long but worth the wait. Staff did an amazing job and in a timely fashion. Not only did they changed my oil but they also checked my air filter and wiper blades. You can tell the staff cares about their customers. When you get superior service why go elsewhere? I will definitely be back for all my oil changes Great job team! Thank you for awesome service!

  Phoenix Films
4 months ago
Pulled into take 5 oil change on Indian school, they guided me into their shop and made me wait 20 minutes before even saying hi to me. No one asked me what I needed or anything it was very awkward and I stopped here thinking it was quick. 1 hour later I left. With my oil change.They are not a speedy service or good with acknowledging you when they bring you in. never plan on going to another take 5 after this. Jiffy lube is in and out in less then 20 minutes

  Jessica Soto
3 months ago
I have been to this location a few times and my dad even more times before me. My experience this morning will absolutely keep my coming back. Robert and Brandon were kind and helpful, explained things well when I asked questions and just overall had great attitudes! I recommend this location to anyone!

  Wes Carmichael
a month ago
They advertise 10 minute oil change. I went to the location on 7th Ave and Indian school in Phoenix. The worst. My first visit and last. There were two bays open and I was one of 5 cars. So before I even got to get on the bay was two hours. They were only working 1 bay at a time. Yet 4 to 5 people stood around talking all the time.

  Robert Bradshaw
4 months ago
There was a little wait to actually get into the bay to be serviced, but once we got in everything was done within 30 mins. The staff was courteous and took time to explain everything they were doing and make suggestions of services based on my car and it s service history. That was really refreshing and appreciated. I will definitely be going back.Services: Air & cabin filter replacement, Oil change

  Bridget L
2 months ago
I come here out of convenience because I live across the street. It takes about 45-50minutes each freaking car! And once you re in the lot you re blocked in and HAVE to wait it out. It s ridiculous. It lacks the quickness and efficiency it likes to advertise

  Losg602
a month ago
Take 5 employees are the best. I saw a pretty bad accident on the corner and the Take 5 staff were there to pull kids from the Car and help the injured adults as well. They came to the rescue and even brought water bottles for the kids while they waited for an ambulance.

  Tammy Alvarado
4 months ago
I had an issue last week with the service I had received. I came in today and spoke with Amber and Robert. They were caring and helpful. Amber and Robert took care of everything . I received excellent service and will continue to make this location my go to. Thank you again Amber and Robert!

  elva Martinez
a month ago
Well I was loving this place but for some reason the personal who works there didn't pay attention to much on my car, they didn't check my tires pressure, my wipers needs to be replaced, I don't know probably the personal was tired they didn't check my jeep the way they supposed to check it, I'm a lot disappointed

  Candy Kirker
5 months ago
First time getting my oil changed here. I like the fact that you can sit in your car while it s done. Luckily it wasn t too hot out. The mechanics were friendly and professional. They also showed me something I needed to know. I didn t know about the cabin filter. Mine was filthy because it had not been changed in 4 years. The price for it was ridiculous though. Looked it up through Auto Zone. I paid almost 4 times the price. Learning experience for the future. All in all I will keep coming and using Take 5 in the future.Services: Air & cabin filter replacement, Oil change

  Rachele
4 months ago
I went for the economy price oil change $51.99. After my car was in the bay the lady told me they were out of that oil. I told her I was not willing to pay $101.99 for the performance oil change. She continued to collect information and the other guy drained my oil. They insisted "I was in a pickle" because they drained my oil already and I could not drive without oil. I told them I was very unhappy, Brandon's response was "try not to come back here again then"The took way longer than 10 minutes btw with each car. Not worth the time, price or clearly price scam.I'll never go to another take 5 oilchange place again. First and lastTime!Service: Oil change

  Jasmine Jackson
5 months ago
Brandon and Moses were very friendly and professional. Id definitely recommend to anyone. They answered all my questions and adjusted our price with no issues. They gained some loyal customers today. Good job guys.

  Blanca Reyes
5 months ago
Great customer service first time coming here and will definitely come back employees are really nice and respectful

  Greg Berube
4 weeks ago
The only reason I'm giving a 5 star is because of the technician Robert. I was there Saturday took for ever to get to the bays reason being Robert was the only one there.he was doing 2 bays at a time, I felt bad for the guy. First of all why management left him there by himself it's a safety issue mostly...hats off to Robert and SHAME ON YOU MANAGEMENT...maybe make him manager and put you guys on the floor... piss poor

  F J
3 months ago
Pulled up and the shop is busy which can be a good thing. The whole crew was very helpful and informed me of some items that could be replaced soon, for me, I like that. I give this shop and crew 5 plus stars. Thank you.