Sammy's Auto Service
4.2 (198)
4030 N 75th Ave, Phoenix, AZ 85033
(623) 846-2245
business.site
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
FoolyLoaded
2 weeks ago
I m from out of town and needed my Truck looked at first thing Saturday morning. They took me in right away and were completely open and honest about their diagnosis and the steps I could take moving forward to fix my issue.Whether you re in trouble and need help asap or are from the area and need a reliable shop, I suggest you give these guys the opportunity to earn your business. I m happy I did.
David Lee
a week ago
I took my 1988 Lincoln Town car to several auto shops and they told me they won't be able to find parts. Sammy's auto shop fixed my car right away and no problem with parts! Outstanding auto service and customer service too.
Daniel Goodale
a month ago
Brought my car in today for a power steering pump replacement and ac diagnostic. Everything was super smooth and great until I picked up my car and noticed an electrical sparking noise coming from where they worked. I came back less than 10 minutes after picking up my car and simply asked them if the noise was related to something we discussed. I'm guessing it's the owner but he gave me the run around acting like i hadnt just been there and immediately wanted to charge me another diagnostic fee just to look under the car and tell me where it was coming from after i just spent 400 getting my car repaired and going through 2 diagnostics. He probably wasted more time talking about why he needed to charge me more and talking bad about his son being the problem than it would have taken to help me out. Would have taken 2 minutes on a lift but they took the time to give me a long list of expensive stuff they thought I needed not at all related to why I was there. Obviously this place could care less about their customers and I won't be back unfortunately.
Fernando Flores
a month ago
I advise you if you re going to align your car don t go here. They just rip you off. If you need work done on your car they ll let you know after the alignment, so the alignment they do is just a waste because after you fix you parts you have to align it again. If I could give it 0 starts I would. If you let them know they get aggressive .
David Harris
a month ago
Took my car to them to install motor mounts. They gave me a great deal on the labor. I had purchased the parts, however one of the parts I was sold was not the correct part. It apparently fit, but was too loose. They apparently didn't check it out after installing, or tell me it was not the right part. As a mechanic shop I would think they would know it wasnt the correct part or fit. After getting the car back I noticed it clanking underneath, where the part was replaced. I took it back to them within a couple days to check it out. They told me the part is defective, and they would replace it for more money. Yes, I understand that I brought the parts and that doesn't mean they warrenty the labor. I took it to another shop to look at because I didn't really believe them. They found it was the wrong part and replaced it with the right part. Because of Sammy's Auto Service negligence in checking thier work, or making sure it was the correct part before installing I am know out over $200. I won't return, nor will I refer anyone to them. Thanks for taking advantage of a "customer" so you could make a buck.
Joseph Bell
a month ago
I went to Sammy'sauto shop for an oil change on my wife car. My wife usually have that taken care of at Walmart but this time they couldn't remove the oil pan plug due to over tightening last time they service it. So I told my wife I'll take it to Sammy's I know they can get the job done and I was right. The owner Ramon told me it was really on there pretty tight but was able to get the job done. That's the place to go if you need vehicle service.
Gustavo Santillanes
4 weeks ago
They're awesome.. great customer service. Jesus was super helpful and honest he told me what was necessary to repair my vehicle and had fast service.
Shurron Garcia
a month ago
This is the only auto shop I bring my vehicle to!!! They all have great customer service and are always upfront about all services I need. They have great prices!
Maur A
2 weeks ago
Wendy is an amazing worker, she s very sweet and great with service! Thankyou so much!
Rachel 808
9 months ago
Thank GOODNESS for this place. I was about to make the drive down to Tuscon for the weekend, when my oil light came on and my car died in the middle of the road. After trying a few places near me, and calling even more, they all had insane wait times due to the fact that it was the Friday before July 4th. I stumbled across Sammy's on Google and called to ask if they could take my car for an oil change ASAP, and the lady on the phone said they could take my car in about 30 minutes. I drove down down and got my oil changed with little wait time, and my car is running beautifully. The front office staff is so nice, the workers in the bay are super efficient, and from their interactions, you can tell that this business has super happy, returning customers, and a great relationship with the people in the area. While just as busy as all the other auto service places, Sammy's was so fast, efficient, and the prices were unbelievably reasonable. Super glad i found this place, and cannot recommend it enough.
Chicago Knight's Lady
6 months ago
I USED TO LOVE THIS PLACENOW.... How do i leave a negative star?I took my car to these people to have a part fixed. $700 later, Jes�s "claimed" it was fixed. I picked it up, and the next day, it was doing the exact same thing. It was then I was told "well we don't do electrical stuff like that. You need to take the car some place else to finish it." Problem: NO ONE will touch that part because Sammy's Auto put in an aftermarket part. So now I have to pay for the part over again in order to get it running. And of course, Sammy's isn't taking any responsibility what so ever.Never ever use this shop unless you know a good lawyer... which is my next step.
Angel Moreno
3 months ago
I went there to get brand new tires, which I was really satisfied with the low price and quick service and friendly customer service.
Ismael Quintero
5 months ago
Took me in right away first thing in the morning for an oil change, was upfront and honest with some other minor fixens. I will return and come back in the future .
Camijo Clark
8 months ago
Trash . dont go here I went to go get ac checked they quoted me 2000 dollars for whole ac kit told them id be back went somewhere else got it checked and it does need ac kit but guess what the price was no where near 2000 dollars they are not honest and try to rip you off the funny thing is I've been coming to them the last few problems I've had with my car so who knows how much they got me for. Don't go here save money go get checked somewhere else because they just trying to take all your money and are not honest that's not good for a a car repair place cause they will take advantage.
jaylen nelson
5 days ago
Very great service 100% perfection!
Cristina Doan
a year ago
Personable, professional service that you can rely on. My thermostat needed fixing and I was met by understanding individuals who took the time to solve my problem. My car was dangerously overheating and Jesus and Mitzi were immediately to the rescue! I have been going here for a few years and have not run into any problems overall. I would highly recommend this business and give them a chance.
Antonio Moore
2 years ago
I have only been here twice within the last month and a half. They are very friendly and helpful. I went to Big o tires to get a diagnostic test on the car and they told me the wrong info on what needed to be fixed. But when i came to Sammy's, Miguel, they ran down what the real issue was and even gave me a recommendation on a place i could get the part for an decent price. Also the receptionist is a delight. I would recommend Sammy's Auto to any and everyone that needs repair.
Christina Garcia
2 years ago
My car was leaking coolant last week and started over heating on me. So I looked around and found this mechanic shop and they were very friendly. They found what the problem was very fast I needed a new thermostat housing they let me know how much everything was going to be and if I wanted to proceed with repair. So they fixed it that same day and I was back on the road. My car is running good no more leaking or overheating and I would go back for more repairs if I need them. I felt like they were honest and reasonable!
Chrystal MzCC M
a year ago
I was referred to Sammy s Auto & the professional, friendly service was outstanding. He discussed & reviewed every option for repairing my vehicle. As a woman I was very comfortable with the service they are honest business
Diana
2 years ago
Was going out of town and needed my oil change and my brakes checked out, I found this place & they did an amazing job & where fast as well! While I was waiting for my oil to get change & the brakes to get checked, the lady in the front desk was very friendly & she even was asking for my opinion on what she should get her sister bday gift & complimented how beautiful my jewelry was so I told her she should get jewelry & makeup for her sister! Overall I Recommend this place!Services: Brakes, Oil change
Wesley
2 years ago
Have gone to Sammy's multiple times and I have always had a great experience with them, my car had been making a loud squealing noise when I brought it in and they diagnosed the problem quickly and gave me transparent pricing!! I also saw a lady that had expensive work that needed to be done and they offered to do financing to help her with the cost. Will go here for many years to come!!
Juliet Urias
2 years ago
From my experience they are excellent with customer service they are very patient, polite and they also help you out if you dont have cash on you... they have this service called "Snap Finance" this helps you to pay whatever you need, I have 0 credit and I got approved to fully replace my tires. I can certainly say that both Auto Service and Tire shop are very good.
Lil Pa
a year ago
Do not come here! They will try to take the most money they can from you, I also went for an oil change and they didn t add the right oil and now my engine is not running at its fullest, then they said I need a new engine swap for 11k. DO NOT COME HERE.Service: Auto engine diagnosticService: Auto engine diagnostic
madisyn woodbridge
3 years ago
I had an appointment at 2:30 pm for an oil change , they didn't get my car in until 3:30 and finally finished up with it at 4:15! They said they had other vehicles in the shop after I'd been waiting an hour and a half! They could ofsof there was going to be a pretty good wait and that someone could come get me and that they would call me once it was finished. It's the miscommunication that upsets me! Then my father called to ask for some charge to be taken off the bill since I waited just about 2 hours with an appointment and the lady said she would see what she could do. Then proceeded to charge me the full amount and said "oh well we topped off your fluids for free" I do thank and respect the workers who did my oil change! Nothing bad on them! Hard workers and did a fine job! Just the ladies up front with the miscommunication! Don't let your customers be clueless that's it!Service: Oil change
Kylee Ruark
a year ago
My sister got her service here and they charged her $300 dollars to do a transmission service, they didn't inform her how much it was going to cost and went ahead and did the 'repair' without letting her know that it MAY mess the car up more. Once she got to the shop to pick it up these unprofessional mechanics said to her "so what we did is either going to fix it or make it worst" LIKE WHAT?!! I have no idea how this company is still open, probably only because it's a big city and there's a ton of fake reviews on this page. DO NOT GO TO THIS SHOP YOU GUYS!!!!! IM JUST TRYING TO HELP THE NEXT PERSON AT THIS POINT! Go to Vins right down the street instead, they are much more honest and aren't disrespectful.Services: Transmission repair, Oil change
Bryan Aguilera
4 years ago
I Have coming to this place due to issues with my car. First one, to get a "brakes fixing", the guys did it in the right time, good price and service. Second, because of starting issues, the same case, I came and the did what they do the best. Excellent service, I'm gonna take this Shop as my personal shop for every problem with my car . Good Job
Felipe Rair
a year ago
Don t stop at this place. I took both of my two cars there I did not have my problem fixed. They will try to take as much money as they can from you!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Tina Davlos
4 years ago
Sammy auto was a lifesaver,My car was over heating during Easter weekend, and Sammy was open and saved the day. Not only they fixed my radiator they called to let me know about an oil leak I had. Reasonable price friendly people wonderful reception very honest . the manager/ mechanic was the best .Now my baby runs like new I would recommend Sammy auto service to everyoneI'm planning to go back for a tune up.See you soon thanks againLove Tina
brian cruz
2 years ago
Best place I ve ever changed my oil. Very friendly and have good customer service. Car came out on time when i had a business meeting waiting for me. They took care of my Hellcat very well.Service: Oil changeService: Oil change
Chris Faulkner
9 months ago
Got me right in for an oil change with no appointment. Good price, Lower than other places.