Rob's Quality Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lynn Sevelin
4 months ago
Excellent service and a great repair on my Mustang. I was told by another place 2 times there was nothing wrong with my steering, I know my car and Rob's fixed at a very reasonable price! Yes I did my comparitive pricing. Could not be happier!

  Ralph Nunya
8 months ago
I can't say enough about the folks at Rob's. This was my first experience with Rob's and it was 100% positive. Price, quality, timeliness were all spot on. When my shop of many years let me down in a massive way, I had to look for a replacement. With some many places to chose from it came to just an educated guess. Fortunately, I chose Rob's. I feel blessed that fate guided me there.Right from the beginning, I felt I had made the right choice. Everyone I came in contact with made me feel welcomed and appreciated. The job was done right the first time and much faster than I expected. And the final price was just what I was quoted.I can breathe a sigh of relief now that I have another "go to" shop for my auto needs. I am glad I took the chance and tried Rob's!Service: Steering & suspension replacement

  Peter Hand
2 years ago
Rob's has done a great job with my Prius. Every time something goes wrong, they have a solution. If there is any problem with their work they stand by it. I am truly grateful for their fair business practices and automotive expertise!

  P M
10 months ago
Rob's Auto performed a Transmission Fluid Flush, Tune Up and Oil Change at a reasonable price, slightly less than their estimate. I was pleased to see they also added air to my tires, saving me a trip to Discount Tire. As I waited for my vehicle, I overheard a number of customer interactions which added to my confidence that the staff are knowledgeable and customer friendly. It was my first auto service at Rob's but won't be my last.Service: General repairs & maintenance

  Luke Salazar
a year ago
Where do I start. First of all George is the rudest and most disrespectful person I ve ever had the displeasure of meeting. I was in a minor fender bender about a year ago and had to have my front bumper repaired. George had told us it would take about 2 weeks since the damage wasn t to bad however they did not start working on the car until almost 6 weeks laters. Whenever we would call to get updates on the car Joe would be very friendly and helpful explaining everything and informing us on the progress of the car. However whenever George would answer he would be incredibly disrespectful and rude not wanting to explain anything or even tell me what s happening with the car after about 4 months of them having the car finally we had had enough and asked for the car back George again had said they completely repaired the car and that nothing was wrong anymore. He charged us around 6k for all the repairs. But soon after getting the car back I noticed a few things 1. Was that they never reconnected the windshield wiper fluid dispensers on the hood 2.the front bumper wasn t connected on properly they had duct taped it together and didn t even connect all the wires, I have random exposed wires not connected to anything just hanging around 3. My radiator and grill are the same ones from the accident when I checked today I noticed that they are still bent from my accident 4. They never touched the water pump or the alignment after we paid for them to be done. I ve had the car for about 5 months after they had fixed it and I ve had more issues now than I had in the past 10 years of owning this car. I can t express enough how much of a mistake it was coming to George for the repairs not only am I out 6k I had paid but now the issues on my car are to much to handle at once I ll probably have to trade it in for something else but probably won t be able to due to the amount of work the car needs.

  DiscoDan felipe
4 months ago
George and the guys at Rob s are top notch. Always do a great job and keep all my cars running right.

  Pamela Champagne
7 months ago
I took my 1991 camaro in because It wouldnt idle It was new motor from 5star engines they charged me 220.00 for A new air idle control motor which i just put A brand new Ac delco and charged me 57.00 for temp sensor which Again Was brand new Ac delco they Charged me 700 for a valve Adjustment wich the industry price is about 300.00 then charged me 280 for compression test total spent was 1571 i got the car back and the car ran the same they Wanted 3000 to remove the heads which is way over industry pricing when i asked for the old parts back so i can return them were i bought them they told me they threw thim in the trash /i work in this industry we dont through old parts away till the car is gone /this camaro is special to me it was my sons car i lost him 3 years ago i would not recommend robs auto they took advantage of me

  Chris Brown
a year ago
Took my classic 1950 chevy truck to George for some performance work. My truck has a blower with two 750 carbs and was not running right. I've had a hard time finding someone that could work on this setup that I felt comfortable with. George went through the truck, had recommendations which I went with. In the end my cool old truck runs great! They did a lot of work at a fair price and I'm thrilled. Do not hesitate taking your vehicle here, honest people and they care about making sure you are satisfied. Highly recommend them. Thanks a million guys!!!Services: Carburetor cleaning, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Auto maintenance

  Cherlyn Evans
3 years ago
Well-deserved review.I just had picked up my car from Rob s Quality Automotive. They did a fabulous job. Why do I think it is fabulous? Because they went the extra mile, they communicated well, are compassionate and were very informative. They even offered me a loaner car while they worked mine. If you need body work or engine work done, they will get the job done and for a reasonable cost.Services: Painting, Auto engine diagnostic

  Michael Pilato
3 years ago
When I got my last oil change the place I took it to told me I need my oil pan gasket replaced.Found this place online and I called them and they quoted me cheaper than the last place I told me what I needed done and another place I called for an estimate.Spoke with Joe and he was very nice can I take my car here the next morning.They ended up running my car for 30 minutes and putting it on the lift before starting the job and they called me and told me that a different gasket and my oil pressure sensor was where they believe the leak to be coming.They called me and asked if I wanted to switch those two parts out instead as they said they believe that would stop the leak.It ended up being cheaper and 2 days later I have not experienced any leaks as of yet.So as of right now I am happy I took is here and that they actually looked at the car and figured out what was going on and then just change an unnecessary part that they would have made more money.I would recommend going here as they are honest workers.If something changes I will make an update to my post but am completely satisfied as of now.Most companies we'll just do the job at the person bringing their car and said they need it done I would not think twice about actually fixing what the problem is especially if they were to make more money.

  Jeremy Clark
4 years ago
Rob's is the best, most upfront car repair shop I've found since moving to Phoenix. Joe and George are both great at telling u exactly what's needed, and not pushing anything un-needed on you. After quoting me a price for sum major repairs on my Accord, they found my back brakes were nearly shot, and instead of calling me to tell me the repairs would cost more, George did them without charging me more. He told me he wouldn't put me at risk by not handling it. Quality people, and great prices. I won't go anywhere else. Thanks guys.

  Anon-y- mous
4 years ago
After first eyeing a deal on Planet Super Saver, I figured I would give this place a try since they were in my neighborhood. What a wonderful experience it has been to know that I now have a reliable mechanic! It has been a number of years since my first visit, and I have been coming back again and again. I have recommended this place to my friends and family as well as neighbors and would highly recommend it to anyone else! George, Joe and the rest of the team have taken great care of my cars. They never recommend any work that is not necessary, and they warn me if something needs to be done (battery, cabin filter, etc). Thank you for such great service, and the ability to rely on a quality, local business!!!

  Brian C
5 years ago
Every time I come here they take care of my car from minor repairs to major ones. They are always priced better than other shops and obviously dealerships. The guys George hires are always experienced. He doesn t take fellas straight out of mechanics schools. George is a down to earth honest fella and cares about taking care of his customers. I was lucky to find this place a long time ago from a groupon oil change. Tough to find a trustworthy mechanic but these fellas have never let me down.

  Cameron Gray
3 years ago
Super grateful for George and his team! Subaru dealership couldn't find the problem but they did. Honest and reasonable prices. I would recommend them, as they were recommended to me "honest and does good work".Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair

  Ryan Brueggeman
2 years ago
Very happy with my experience here. I was also happy that they used OEM parts for the repair on my vehicle as well as rolled the cost of the OBDII diagnostic into the repair cost. Very fair priced and good people to trust with your vehicle.

  JJ JJ
7 years ago
I have been bringing all of my vehicles here for many years, including my high performance Corvette. George has been the owner the entire time and he is super honest. He and his people are the best mechanics in the valley. If I could give them 10 stars I would.

  Mike Hannan
13 years ago
This place is fantastic. George, the owner, is honest and fair. He doesn't take you for an arm and a leg. He treats customers how they deserve to be treated. Their prices are very reasonable. I just get the feeling when i'm there that I can trust George and the staff. That is a good feeling to have when I know nothing about cars. Thanks guys. I'll be coming to Rob's auto for years to come.

  Cassandra Benere
2 years ago
Local mechanic shop is very welcoming and explains their services when you bring in your car. Whatever service you came to the shop for they make sure that the rest of your vehicle is working well. If there is something that needs to be looked at/replaced/updated they will let you know before you leave. Always friendly conversation with the owner and the employees; professional.

  Travis B
10 years ago
I purchased a super saver oil change promotion online, and selected Rob's Quality Automotive, because the mostly positive reviews seemed more sincere and legitimate compared to the others. The staff isn't overly friendly or anything, but I am not there to schmooze anyways.The latest owner took over the shop from the original owner, Rob. He and his staff are no-nonsense, straight-shooting, honest, and hardworking mechanics. The last time I visited, I had fears that something major was about to be wrong with my car, only to find out that the battery was just fried, and wouldn't hold any kind of charge including one from a jump. They ordered the battery which was within 5% of the best deal I was able to find online.I am not completely oblivious when it comes to automotive engineering, but some things are better left to the professionals. If you want to be certain you are getting good work done at a fair price, look no further! I will continue to remain a loyal customer as long as I am in Arizona.I'm taking my car in again this week, and I'll update as necessary.

  EnginEars
7 years ago
We have been bringing our auto repair needs, big or small, to Rob's Automotive since 1991. George & his team are highly skilled, honest & personable. If you want honest work at a fair price with no B.S., we recommend them without reservation.

  jeremy besse
3 years ago
Man there are a lot of sharks in the auto mechanic industry but the guys over at robs quality auto are second to none in honesty integrity and professionalism. I just had my service on a 2011 GMC sierra which he has helped keep running on the road successfully for 133,000 miles but his fine-tuning of my suspension and braking system have left my truck feeling like brand new and I could not be happier with the choice of shocks he chose to roam around the rough roads of Phoenix Arizona. I will be bringing my wife s Ford explore in shortly for his magic touch on that vehicle and I am positive 100% both of our vehicles will see 200,000 miles without any issues.

  vazgen bagdasarov
3 years ago
I've came to this shop after one of the shops said that the transmission in my mercedes was bad after some noise. I came to Rob's auto ended up being a heat shield for the exhaust pipe. Since that day I have been using Rob's automotive for 2 years now. Great , honest people, family owned. Had all my vehicles serviced there for years now.

  Robert Newshaw
3 years ago
Amazing top of the line service. Joe the manager and George the owner greet you as you as you walk in like you are family.The mechanics are Indy pit crew quality.Their rates are more than reasonable.I highly recommend.

  M J
8 years ago
By far the best mechanic we have ever dealt with. George is very personable, and knows his business inside out. We have had many different vehicles and we have saved thousands of dollars by taking them to George. From Oil changes, to major engine work.We send all of our family and friends here.

  Zachary S.
6 years ago
My family has been going here for over thirty years.George and his crew care for each vehicle as if it were their own and treat customers like family. It can be difficult to find a trustworthy mechanic. The team at Rob's pleasantly defy all expectations.

  Joe Neely
2 years ago
I brought my truck there to have a misfire diagnosed and they found the problem with #7 cylinder, fixed it as well as some other things. I was surprised to feel a lot more power than I ever had before. My truck used to struggle up hills and now it cruises without flinching. When I hit the gas it screams and gets up to 60mph like never before. I must have had a problem with that cylinder for a very long time and never knew. Great guys, can't thank them enough.

  J Black
11 years ago
My experience with this company is very infantile in its stage, while I have seen the shop open for some time now I have only just now had the experience of using their services. I was greeted promptly and was treated as a human at the front counter. Not only did the service person (that I now know is named George) help me with my questions and educate me about the situation at hand but I had no worry of being sold on things that I did not need. Days later when my automobile left me stranded on the 51 South, George had a tow truck at my vehicle in less time than AAA could, he gave me a speedy estimate after receiving my car, and made sure I had my car back safe and sound while never losing a bit of QUALITY just as it says in the name of the shop. I recommend the services of this shop hands down, and am glad to have found a safe place for my VW to be serviced!! 3 STARS, 1 for great service, 1 for great cost, 1 for great customer interaction.

  Shay Shay
a year ago
POSTED IS MY RECEIPT FOR SERVICE *PLEASE NOTE THAT IN THEIR RESPONSE THEY ARE NOT EVEN BEING HONEST. THEY SHOULD'VE TRIED TO REACH OUT AND FIND AWAY TO EASE THE SITUATION INSTEAD OF LYING!! THEY SAID I DID NOT HAVE SERVICE WITH THEM. I NOTICED THEY DID THIS TO ANOTHER CUSTOMER BUT HE DIDN'T HAVE A RECEIPT LIKE I DID. BUSINESS ADVICE HONESTY IS ALWAYS THE BEST POLICY.*****My truck was overheating so I came in explained to the owner that I believed it was fan speed because it overheated only when I was at a stoplights and had previously thrown codes about the fan speed. They agreed to look my truck for $125 diagnostic fee and basically found my temperature gauge was had a little glue on it so from there they refuse to look no further. I actually doubted that this was the problem because my temperature gauge seemed to be working fine. Since they wanted to charge me $425 minus $ 125 for diagnostic ($300) to change out the temp sensor I decided to go somewhere else. The temperature gauge sensor literally cost me $23 and took another mechanic 15 min to put in which cost me about in total $100. As I previously suspected it was not the problem.( they knew that)They NEVER even checked my fan speed( which was the problem). Then they had the audacity to try to gouge me for $300 for the temp sensor. They were NOT HONEST with me and I would not go there for a diagnostic. I would not recommend them to anyone. Its hard to find honest mechanic these days!!

  Randy Wilson
8 months ago
Answered the phone right away, gave me a quote quickly, and very cordial. Lower cost than the AAA shop or Firestone.

  Jaime
9 years ago
Love this place. The owner, George, is honest, and after going here for a few years and even turning my roommate on to Rob's Quality, he's even like a friend now. I've never (unlike some past experiences with other shops) felt like I was being lied to or looked down on because of my gender. They are not overpriced or low quality in the way of parts or labor, and the bathroom is even not only clean, but decorated nicely.