Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lucie Lavelle
a week ago
Super quick and friendly service. Had a flat on our Turo rental and Ricky ordered the appropriate tire after hours to ensure we would have it the next day. Definitely would recommend!

  Sal Graziano
a month ago
Discount Tire is awesome and the most reliable place to get tire replacements with warranties for a secure driving experience. A young man named Isaac at this location served me today and he was extremely knowledge and helpful with the process. I always feel safe and confident coming to Discount Tires.

  Peter O
2 months ago
Professional, courteous. Jorge really took the time to listen to my situation and ensure that I got the right tires. I was even able to get out 30 minutes sooner than estimated. This discount tire location proves that although there aren't miracles happening everywhere all the time, you can still run into great people running a great business.

  toni carnovale
a week ago
This location is wonderdul the employee are really kind and wonderful at their job. Ask for Dlyan he is amazing and tells you the truth and doesn't sell you things if you don't really need them ... Thank you Dylan and again congrats on your new little boy

  Adam Raber
a month ago
Amazing service. They don t nickel and dime you. You buy a warranty and there s no installation fee. I went to their competitors big o tires and they literally charge a $45 warranty installation fee and try to charge a $15 premium air (co2) fee. Save yourself the headache and come here

  sofie peters
2 months ago
Dylan had the absolute best customer service I have ever received at a discount tire. I will solely go to this location because of him. Thank you so much!!!!!! :) You guys are awesome.

  Tyanna Blake
5 months ago
Literally I waited over 30 minutes on the tire check line... Just to find out I had a nail in my tire. They must be implementing a new process because each vehicle spent at least 10 minutes or more getting their tires filled. On top of the fact that the gentleman working at the time was moving very... Very slow. I could have watched paint dry in the time it took me to get to the front of the line.

  Amber Mueller
5 months ago
Caleb was so kind and helpful! I have never had a bad experience with Discount Tire and appreciate how they take to time to explain the process and answer any questions. Thank you for all that you do Discount Tire staff!

  Rae B
a month ago
A tire pressure warning on my dash came on while on a trip. It was 114� outside at the time so I understand not having the air check machine setup outside. However I was told I would have to get on the list and wait until everyone else there had their tires installed, etc., before I could just get the air checked and adjusted in mine. I walked inside and there were 3 people waiting in line at the counter. I needed to get back on the road so didn't have hours to wait around. Therefore I had to find a gas station and do it myself out in the sun at 116� by then.

  Jennie Stemm
7 months ago
After a previous visit to discount tire that didn't go as well as I would have expected, I was a little hesitant to return today. But because of their reputation and knowledge of tires, I made an appointment and arrived a few minutes early. Today's appointment was FANTASTIC and the service I received was beyond excellent. My boss had a tire that needed repaired or replaced. Expecting the results to be "you need FOUR new tires", I was pleasantly surprised to hear "the piece of metal in the tire was removed and the tire was repaired. Checked all other tires and everything is good to go." No sales pitch. No charge. Back to work in less than an hour. Can't get much better than that. Thank you, Hector, for your excellent service.

  T PlatedThenRated W
6 months ago
Zachary, the store manager, went above and beyond to fix my online order. They got to me within 10min of the store opening on a Friday. Also, he ensured that the new tires were balanced and mounted correctly. You don't have this level of customer service anymore at other places. Thanks for fixing the issue ASAP.

  Daniel
a month ago
Dylan went above and beyond. I got a flat tire on the freeway so the tire was ruined and I couldn t afford even their lowest priced tire, so he sent me on my way with the closest tire the right size he could. My spare was 18 years old so he couldn t safely have put that back on.

  John McKeever
5 months ago
I know the metrics by which a store measures their success is by tires sold in a day. However do not condescend to someone who once upon a time worked for this company by telling them all four tires need to be replaced when only two did when looking at the tread. It s insulting and predatory to anyone who doesn t know any better to try and have them buy and replace tires that still have a number of miles left in them. Every time I come to discount tire the experience becomes increasingly negative and would rather just use Costco moving forward. Here is the kicker. You replace the good tires I had with news ones leaving me with the bad tires forcing me to buy all four now! Never again am I using discount tire.

  Alex Anderson
3 months ago
My man, Isaac hooked me up with a tire repair and in a timely manner. I was in and out in less than 20 minutes. this is why you never go anywhere else for tires.

  Jessika Thomas
3 months ago
Very fast service! Appreciate the knowledge shared on my current tires age as well.Update : 12/22/23Yet again FAST SERVICE! I got all four tires changed. Came in right at 8AM, I was helped immediately, & I was out by 8:45AM for all four tires!!

  Shawn Miller
6 months ago
I always get great service and great prices from Discount. We have been using them for years.*The only complaint I have about this location is the parking situation. Trying to get in and out of their lot is insane. They also have free tire pressure checks which clogs up the entire lot. Noone checks on the back of the line to see if they are blocking cars from moving in and out.

  Martin Mathis
6 months ago
Good store, has tires in stock or can get them overnight. Has replaced my tires for years. Only complaint is, it just takes 2 hours wait time, even if they say early afternoon will be shorter than noon.

  Luke
3 months ago
Jorge R.H. Has been my go to guy at this Discount Tire over the last year or so and he has always been professional and expedient. Nothing but good things to say about this place.

  Zonie Boe
7 months ago
I've always had good luck with this business. Just put new tires on my Honda and 3 days later Low Pressure indicator comes on. Of course I think the worst as in bad install, but all tires are aired up correctly. Turns out Hondas are notorious for this after getting new rubber. Tire rep showed me how to clear and tomorrow I go on the road and will see what the overall picture is with my new purchase.

  Nicola
a year ago
The guys here were very nice and helpful. I had an unrepairable flat tire & needed to buy a new tire. I live out of town & wasn t going to be able to drive home. I called really close to closing time & I was able to buy & get my tire changed really quick. I can t remember all the names, but I spoke to Caleb on the phone & he gave me great service, a quote over the phone & told me about the warranty. I ll definitely come back to this location the next time I m in town & need to buy tires or have a tire emergency.

  Nick Dhuyvetter
a year ago
They gave me a hard time about my 5mm spacers even though it s within their own policy to allow. They also left all the adhesive residue from the old wheel weights when they rebalanced my wheels. See pic. I won t be returning to this location. If you care about your wheels don t go here.

  Sydney
2 years ago
Just want to say Caleb is sooo so great I came in frustrated bc I was working and then boom (more of a pop then ssssss really) my tire blew out with a low tire pressure light to follow!! Apparently I rolled over what looked like a wrench or something. I couldn t see it fully bc the rest of it was in my tire, by the time I drove the 2.4 miles here it was completely gone and shredded the whole thing. Anywaaayy, again got here frustrated the line was long and the lobby full but Caleb greeted me quickly I told him what happened and prepared to be handled but that didn t happen AT ALL. Caleb s whole energy is calming so it calmed me, even after he told me how long the wait will be but lolJust wanted to show my appreciation some how since you turned down my Starbucks offer lol Have a good one! Had to go back two weeks later bc one of my tires caught a nail, just wanted to say this location has a great team overall. Sawyer kindly fixed my low pressure problem and Corey who remembered me from last time came over and spoke ( lol) This is definitely my go to discount tire now, they advise well and I always feel taken care of and not like I m being sold something. Thanks again guys

  Miguel Zarraga
10 months ago
Always friendly, no matter what location I go to. I never feel like they are trying to sell me more then what I need. They suggest and point out when and why I should consider new tires if at all. I had bought tire from an other tire shop long time ago and they still fix my flat tire for free. Now that s customer service. Ever since I ve been a regular customers when it comes to my tires for my car.

  Guadalupe Mendoza
6 months ago
Discount Tire customer for at least fifteen years. Not happy with the service I received at 32nd Street and Thomas Rd. Did not perform service as I requested and was told they would do. Been to at least six locations in the valley and one out of state. Service at this location didn't meet my expectations.

  Ceecee
3 years ago
Came here to get my wheel patched up and waited 2 hrs in line just for them to tell me that it couldn't be repaired and that I need a new tire. They put on my spare and tell me they will order a new set. Well after waiting and not checking my car this is what happens to my car my paint scratched and a oil spot or the hell if I know what this is.

  Madison Playford
11 months ago
This was an utterly disastrous experience! I can't believe that I had to endure such incompetence and carelessness from the service center. My brand new car had a flat tire, and instead of fixing it, they ended up creating an even bigger mess! The spare tire was dropped on a can of Fix-a-Flat, causing it to explode and fill my car with toxic fumes that made it impossible to drive. Even with the windows down, the smell was unbearable, and it gave me headaches and made me dizzy.To make matters worse, the staff was unprofessional and uncooperative. When I tried to speak to the manager, he was nowhere to be found. And when I raised the issue with the third-party service they sold the problem to, things got even worse! They have been an absolute nightmare to work with, losing documents I sent over, yelling at me, and threatening to withhold reimbursements unless I take what they offer.After going through a full detail and multiple ozone treatments, my brand new car still reeks of Fix-a-Flat! This is simply unacceptable, and I am beyond disappointed. I will never return to this service center and would strongly advise anyone against using their services.

  Alex Hernandez
7 months ago
Great experience here, got a nail in my tire, and it was going flat, went in same day they fixed the tire ahead of the estimated time,great job guys and keep up the great work, and attention to detail and awesome turn around times

  Andrei Timchenko
8 months ago
I usually have no issues with Discount Tire, but this particular one...One time they broke one of my hub caps. Refused refunding, but wanted to replace it at $40. Interesting, but whatever. I replaced it myself.This last time, a hub cap was missing. Fortunately was able to retrieve it from the store the same day. Wondered what else was wrong. And just found out: after the recent tire rotation, my steering wheel vibrates at 70-75 mph. I am kinda disappointed. Tire shop disbalanced my tires?I do not think I will be back to this store.

  Trent Aldrete
a year ago
Always great quality and great service at discount. I had a constant leak in my tire and had to air up the tire everyday which was caused by a nail or some sort of metal penetrating the tire. Took it here to discount and they always plug and repair tires like that for free which is a very generous. I'm very thankful for there consideration for giving a service like that for free, so convenient and very professional!

  Paige C.
9 months ago
Super nice, informative, and helpful guys, especially Carrson. They patched my tire, which I originally purchased somewhere else, for free in less than 1.5 hours on a very busy day. I will absolutely be back for my next set of tires.