Sun Devil Auto
4.4 (689)
895B E Chandler Blvd, Chandler, AZ 85225
(480) 726-1960
sundevilauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pete H
4 weeks ago
Recently, I went to start my truck and it wouldn t start. After looking into it a bit I realize that it was the fuel pump. I had an extended warranty on my vehicle, and I called them to put in a claim. I came across Sun Devil Auto while looking on Google, and Mechanic shops near me. They had very good reviews so I gave them a call. I asked them if they worked with extended warranty companies as some mechanic shops won t and they said they did and just so happen to be a premier shop for my extended warranty. They were able to assist me with getting the vehicle towed to their shop. The time to get my vehicle repaired was a bit more than I expected, but I could understand as they were very busy but every time that I called to check on my vehicle, they were able to give me a update. When everything got processed to the warranty company, there were some unforeseen charges that came up and I did make a dispute and they did resolve very quickly and were able to always show good customer service professionalism. Although the problems I had were under warranty, their prices seemed pretty fair. I will continue to utilize this shop even If I don t have a warranty plan on my vehicle as their service alone is good.
Daniel McC
2 months ago
I brought my E350 in for service b/c I was smelling fuel in the cabin of the car. Sun Devil diagnosed my car with several issues to say the least including preventative maintenance.I gave the "go ahead" to James at the service counter and 4 days later my car was returned to me and it drove like a Rolls! Everyone was very professional including Kristopher the tech who worked tirelessly fixing all my cars issues. This SunDevil location is THE PLACE to bring your car to for servicing.
Labelle Artistry
2 months ago
"Exceptional Service for Diesel Trucks!"I stumbled upon this shop on Google while searching for a place to service my husband's diesel truck. Initially, I didn't read the reviews; instead, I gave them a call. The customer service I experienced during that call with James was outstanding.We decided to bring our diesel truck in for an oil change, and the entire process exceeded our expectations. James was not only informative but also incredibly helpful. What impressed us the most was their honesty we already knew about additional repairs needed, and when they confirmed those repairs, it was evident they were being transparent.We're definitely going back for the recommended repairs and future services. It's rare to find a shop that combines top-notch customer service with honesty about necessary repairs. Highly recommended!
Michelle Espinoza
2 weeks ago
Friendly service. I went it for an oil change and I appreciated them checking the car for any other issues. As well as sending me a link with pictures and their inspections/findings. Will be coming back.
Tim Grijalva
4 months ago
I've used Sun Devil Auto now for 5+ years. I won't take my vehicle anywhere else. The team is friendly and makes strong and confident recommendations to keep my vehicles healthy. I love the fact that they don't always push to service everything right away - this is unique and you'll often hear "if this were my family vehicle, i'd feel comfy doing..." Keep it up, Sun Devil. Appreciate you treating me fairly and with exceptional service.
Brooklynn Robinson
a month ago
Been getting screwed by Big O tires for too long. Brought my car into Sun devil and James helped me feel reassured and explained the why and what behind the work they did on my car. They got to the root of the issue rather than putting a bandaid on it and charging me $500!! Thank you James and crew on McQueen and Chandler!
Michael J Silver
3 months ago
Service I got here was great, I got an oil change wich usually cost me upwards of 300 bucks, and sun devil did it for 105 including tax out the door, and also did a complimentary inspection without the pressure of the upscale. Very classy if you ask me. Great customer service,pricing,and conversation with the manager at the counter, unless something changes I'll be going here for my auto needs, thanks guys
Marcus Homan
4 months ago
James and the team at Sun Devil Auto treated me fairly like I was a member of the family and did deliver great service. I can't believe I found an honest mechanic in my own neighborhood so happy!
Bla Bla (commando tracks)
a month ago
Outstanding Service and Customer service. I couldn't believe it but they're work is unmatched. Great Speed and Quality. And they have fare prices.
Shane Rowling
6 months ago
20 years ago I had a bad experience here and they lost my business for over a decade. Then I had a blown head gasket and couldn't get my car further than here. And that is when they earned back my business. I have been here numerous times since and their service has seemed to be at a reasonable price.
Gary Siener
a year ago
My wife brought her car for an oil change. Like always they were very efficient. When my wife brought her car home( less than 5 minutes away) she got out of her vehicle and saw this dent on her passenger front fender. The manager was polite, and told me that his employees didn t do this. He offered me $100Off of a $500 auto body repair from across the street. Sadly they are losing me as a customer. Fair warning to all of their customers, take pictures of your vehicle prior to service.
Renee Schranz
8 months ago
Friendly, and helpful service. I was treated with kindness and respect. I had a brake light out and just stopped in without an appointment and still only had to wait approximately 5 minutes. They also fixed my brakes a while back. Same great service then as well. Wouldn't trust my car with anyone else!
Deborah Haffly
2 months ago
They did great work on my truck and the issues that need fixing are ones that another shop also pointed out. No sales pressure, just good service.
LaDonna Mayes
6 months ago
Words aren t enough to express the Great customer service that I always experience at the Chandler location. Danny always goes above and beyond to make sure my car is taken care of. He keeps me posted every step of the way. Even when he s not at the shop he has a coworker contact me. They would say Danny told me to give you a call ! I have been a customer with Danny for 2 years now & despite the fact that I have to let my vehicle go he still made me feel comfortable and we laughed together. I recommend Sun Devil auto in Chandler any day! ASK FOR DANNY he will get the job done! His crew got his back!Services: Transmission, Electrical repair, Air & cabin filter replacement, Electrical, Engine repair, Transmission replacement, Air conditioning
Alberta M.
7 months ago
Initially I took my hybrid in to check a/c system but on the drive over to Sun Devil the dashboard lit up all kinds of signals. The tech at Sun Devil was kind enough to hook up my car to try to find out the problem. After checking my car he said it was better to take it to the dealership as they had all the tools to deal with my HEV (hybrid electrical vehicle). The people at Sun Devil were helpful and friendly and didn't charge me for the diagnostic check. I would highly recommend them!
Courtney Tsosie
a month ago
This location is very professional and has great customer service! Had a smooth experience getting an oil change today!
James Castillo
9 months ago
This shop has really come thru for me. Trusted them with a engine change on my 91 Toyota pickup. Their service was really great. They communicated well and even provided warranty work for an oil leak months later free of charge.The front staff were interested and knowledgeable on my old truck and made the experience fun for me. Even though the shop is not close to me I will use this shop because they have earned my trust..
morgana moon
7 months ago
Went in for an oil change. They were very efficient and quick. They did an inspection of my car and gave me a full report of what is wearing down and what to be aware of. I will go back to Sun Devil for any future repairs.Service: Oil changeService: Oil change
sharon miller
7 months ago
This is the most honest repair shop I've been to in a very long time. The staff is always very friendly and knowledgeable. I have referred many friends and family because I feel they will be treated well and they won't be told they need work that they really don't. Love this place! Give them a try you won't regret it!Services: Vehicle Inspection, Brakes, Oil changeServices: Vehicle Inspection, Brakes, Oil change
JEREMY RIDGE
8 months ago
Starting to give my business here because it s close to the house. The first time they messed up my O2 sensor when they did an oil change so that was frustrating but they took care of it. The second issue was the left the underside protective sheet unsecured and it was grinding against my tire. They were quick to fix it. Overall, they have been ok top of maintaining my car and finding issues and recommending repairs.
Debbie Brooks
8 months ago
I just started using the Sun Devil Auto on McQueen and Chandler Boulevard when my warranty was up on my car and man what a difference am I ever glad I did!! i've been in there for the most bizarre things paper clip in my emergency brake in the plastic under the front end of my car was coming loose and they fixed all of these with no appointment I just went in they fixed them had me in and out in minutes and the guys behind the counter were fantastic. the last time I went in Chris was there and he took care of me and he was great I've never had anybody bad there and they always do fantastic work. The one thing I love I don't feel like I'm being taken advantage of being a single lady like I did at the dealership. I recommend these guys to everybody I know now!Services: Auto brake repair, Oil change
Casual Nohbody
7 months ago
Someone once told me if you leave a shop with low air in tires.. probably shouldn't go back.. and oil change without resetting the oil reminder in the car and no fancy sticker window. I thought the oil change was forgot. But spent 2k in repairs and left with the same 25 psi in all 4 tires. Purposefully left them like that to see. Car had been sitting until repairs done. Just makes me hope they replaced everything they said they did.
Dr. Tory Brooks
a month ago
James and the crew are efficient, trustworthy and I leave knowing that I was not taken advantage of. I would strongly refer to them
Robert Kemmerer
8 months ago
I came in and asked for air repair with them having a back log of cars. Not only did they lool at it, it was done the same day. I had so many plans that were about to tank as I'm just traveling through. Friendly service and a very up front explanation of what was wrong. Can't say one bad thing about my experience. Thank you for making my life so much easier and cooler.
R C
7 months ago
Only had one simple job-an oil changeWhile waiting I overheard the guy ahead of me being told "his noise" is gone and shouldn't happen again as he paid for repairs. He gets in his car, comes right back in and says that the noise is still there! first red flagI was told my car was done, I guess while I was sitting there waiting and looking at my phone the girl told me a few things about it behind her computer-I had to say are you talking to me?She mentioned a couple minor things and nothing said about my front end that I asked them to look at. I had to ask why? She then says oh its here in the list. Okay, is it a big secret or can you tell me what it is? After much time searching she tells me something and gives me a total. I say no not today. Apparently that means I can not have the estimate and rundown of other things they say I need. I have to ask again, can I get the printout of that estimate maybe for later( you just lost a sale for later miss)THEN I am handed the wrong car keys which was a panic thinking they lost my whole set of keys attached on a keyring.Opps, mistakes do happen. Then a lady walks in to say they did an oil change and its leaking, More red flags! Then I get in my car and poof just like that I have a indicator light saying my running light was out-such a strange coincidence since they were resetting my oil indicator to 100%. Then I look down and see my panel under the glove box just hanging there on one clip!!To many red flags for me, im almost scared to see if they did the full oil change. First time here and hoping I found a shop since I am new to the area, instead THEY LOST A CUSTOMER HEREThe young lady at the counter should be trained to at least pretend like she cares to do a good job
Raul Larranaga
6 months ago
I made an appointment for 9 A.M. on the 14th for a check engine light diagnosis. About seven hours later I was told that they hadn't been able to get to my car and wouldn't be able to do so until the following morning. Since I needed my car for work I just ended up picking it up before they closed.
Austin Shea
7 months ago
Excellent team at Sun Devil that listens and works with you to achieve the best result.I have used them (multiple locations) for years, and have always had a good experience.Daniel Cluever runs a great operation over there.
hamid mohammadi
10 months ago
The fact that they are open during weekends is worth leaving a good review, but, in addition to that they inspect my car for free and they did not push for unnecessary repairs. They just advise me to look for some sign. That was the cherry on the top for me and reason for five star review.Service: Vehicle InspectionService: Vehicle Inspection
Sarah-Ann Urbon
a month ago
These guys always do a great job. They never over sell me and have always been honest about what needs to be done and what doesn t.
Mike McLaen
3 months ago
Dependable, friendly, affordable service! I have been taking my cars here for many years now for scheduled maintenance and repairs. Sun Devil Auto in Chandler has earned my trust and business. I highly recommend them.