Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
C A
2 months ago
I don t mind spending more somewhere else to get actual good service. The a-hole working there grabbed my door handle and essentially tried to order me out of my own car within seconds of arriving and asking about an oil change I recommend going to Take 5 if you want to be treated well.
Christina L Hudson
3 months ago
Jamie was very unprofessional while letting me know they didn't have my Lexus filter in stock, on a Saturday.
Valeriy Abramovich
2 months ago
Unfortunately I didn t have positive experience with this place . Manager in charge was rude. Customer service at very low level .It was my last time there.
Alissa K
2 months ago
The service guys were very professional. We were also in and out quickly,
Rob Rudloff
8 months ago
Rude employee who gave me attitude when I don t know what kind of oil I wanted. He thought it was crazy that I asked for a recommendation. They brand themselves as quick but I waited about 90 minutes
Hanna Jean
2 weeks ago
Excellent customer service and great prices!!
Andrea Schmitz
a year ago
Today I had great service - there was no waiting- super easy and convenient. The manager was very friendly and helpful - definitely going to return for the next oil change!!
Conner Miskowiec
9 months ago
Brought my Buick Lucerne in today for an oil change, and it was the fastest oil change I ve ever gotten. The guys working were working hard. Great service Service: Oil changeService: Oil change
jerry miller
7 months ago
My elderly mom went for a oil change. Manager was told her she really needed other things done. Light 3 light bulbs 46.00. They took alot of her money. She is on a fixed income. She trusted them. Than when i called the manager Simon total jerk. Than i called and talked to his boss Frank. Never even tried to fix the situation or offer another oil change to offset the cost. I wouldn't recommend anyone to go here.
Syrophoenicia Whiterock
a year ago
Came into Jiffy and got an oil change. It was quick and I was off. Trying to get an oil change again and whomever worked on it here put in the bolt on the oil pan made it IMPOSSIBLE for the next person to change so easily. The bolt is stripped! I came to Jiffy because I was in the area. Happy and glad to say won't ever be returning.
Robert Resendez
2 months ago
Great people love the customer service real people
Shana Barley
10 months ago
I m usually apprehensive about going to new places for car services but I felt comfortable with this crew. They took care of my baby and I appreciate their speed and accuracy.Service: Oil changeService: Oil change
Analaura Madrid
3 years ago
The manager this morning (6/16/2020) was incredibly kind and helpful. This was my very first time at jiffy lube, and will definitely be coming back because of the kind staff and very efficient service. It took no more than 15 min to get an oil change, and it s because of how hardworking all of the staff is.
Khandle Hedrick
7 years ago
Seth gave me an estimate for an oil change on the phone and there was no wait on the Saturday afternoon I went. They had me in and out in less than 30 minutes. Ended up paying less than expected. All the guys in the shop are kind and totally respectful and honest. I look forward to going back for my next oil change.
Daniela EsGuapa
4 years ago
I called this location for a random question and not an oil change, the guy working said he'd absolutely help out & told me to come down. When i arrived i decided to just go ahead with an oil change and they had me in & out within 30 minutes. Checked my air pressure, vacuumed out floor mats, topped off all fluids & absolutely blew my mind with how helpful & friendly they were. My household will only come here from now on.
Francis Stewart
2 years ago
I went there with the 19.99 coupon and they said my car that take no more than 5.5 quart's of oil would take 8 and the extra 2.5 quart's would be 6.99 a quart adding almost twenty one dollars to the price, and I said just put the five quarts in and I would add any extra myself and the employee said " really?" And I said yeah really, and I don't think they replaced the filter because the oil looked a little dirty after I left
victor achutegui
2 years ago
Great location, friendly staff and speedy service . recommend going to this one if you can
Shon O'Brien
6 years ago
Took a fleet truck in and they had zero issues dealing with a purchase order. Did an oil change and air filter replacement without trying to upsell me uneeded work. They even cleaned my windows and side mirrors. Much better and quicker than our usual go to oil shop.
John Gaines
10 months ago
Great Team There; They Definitely Show GREAT Customer Care & They're ABOUT Their Business & Your Best Interest!
Larry Johnson
3 years ago
We are from Colorado and we were getting ready to go back so we thought we would have an oil change and inspection done. Simon was our tech, he was great, I watched as he inspected everything. And I mean everything. Super job. Simon belongs in a dealership. I recommend jiffy lube 100 percent.
Badger AZ
5 years ago
I took my car in for a basic tune up, they broke my intake gasket and took 6 hours to replace it, now I have an issue with the idle valve and bolts coming out of my engine. I should have done the work myself to begin with. They took a simple task and tried to create a big payday off of it.
Dorian Greer
9 years ago
Arrived at this Jiffy Lube around 9 am on Tuesday, April 22, 2014 to check oil, battery, and my back brake light was out. There were a couple cars in the stall ahead of me. After about 5 minutes the gentleman on duty called me from the waiting area to discuss what I needed.He showed me that I shouldn't need oil for another 1500 miles, but also showed me the stick; the oil was full and clean. He then checked the battery; it was strong (it was one of theirs). I had them check it because a few times the car wouldn't start immediately and I thought it might be a battery problem. No problem there, either.He and his partner checked the brake light, showed me which one was out. I went back to the waiting room, but in just a few minutes they were pulling my car out and handing me the keys.I said I still have to pay. His partner, a woman, said "you're good." I said, "what do mean?" She said, "it's done, no charge" and handed me the keys!Now, any other place could have taken me for whatever it was worth. But I've been going to that location for years (try going to a dealer and you'll understand why). I'd like to think that I'm a preferred customer; and that's cool. But more importantly, I go there because of trust. Not getting ripped-off is important to me. That visit was a demonstration of why I trust them, efficiency, and customer care.I rate these employees (I wish I knew their names) five stars for awesome customer care.
Karen Lowe
5 years ago
I will not ever return to this location. They lied on my invoice. They most certainly DID NOT VACUUM my car, the windows were not done, and they rushed the job. When I showed up, they were just sitting around, then they yelled at a guy (he seemed a bit slow) that works there. Rachel was unhelpful and I wonder why shes a manager. Oh well lesson learned. Go somewhere else! Its not worth the price. It no wonder that they are slow.
Jack Appenzeller
5 years ago
Stripped my drain plug and tried to pretend it's my fault. They gave me a new one (uninstalled) but they also God tightened my oil filter so I can say its gonna be way to hard to remove. Would have just been better off changing my own oil with an injured shoulder.
Bradley Platt
4 years ago
Typical lube shop. They tried to upsell like crazy, even mentioned I should get their new wiper blades... We had replaced then several weeks before.They also commented about how are battery was ok but would probably need changing someone soon. It was brand new....one week old!!It took them quite a while to get the work done.Not the best experience.
Amanda Allen
3 years ago
Absolutely Terrible!!! First time there today, I went for an oil change and instead of draining oil, they drained my transmission fluid. It's an Audi A4, I guess they weren't familiar with European cars, I'm livid. My car is stuck there until Monday!! Never again, have the manager's contact info, area manager, etc. After I pick it up, I'm taking it to get the transmission checked, if anything's wrong, I'm taking action.
Joseph Kokkinos
4 years ago
Simon C. did my service. You could tell he really cares about cars. He told me my car needs attention and he's right. I made an appointment to get attention to the car the next day, and I'll be coming here for regular oil changes from now on. Thank you, Simon.
candela grace
2 years ago
Excellent service! Staff and the manager provided great customer service.This is my place allright to do the oil change to my car. Highly recommended.
Pew Niss
4 years ago
I think I showed up at the right time, 10am Saturday, but the service for just an oil change was quick. They discuss the history of car and didn't over-do it on overselling.
Bridgette Morris
5 years ago
Had a oil change on 2-1-19 and I thought everything was good. Until about a week ago I heard this ticking sound. I check my oil and It was only at the tip of the oil stick. I returned to Jiffy lube on 3-4-19 and explained to them that the oil was not added at the time of the oil change. The manager said it is normal for the oil to burn off fast because this is Arizona... Then she assumed that l maybe did not know how to check the oil level..REALLY. THE STAFF WAS INCOMPETENT AND DID NOT ADD OIL... I was not shown the oil stick to verify that oil was added. I was informed that it's verfied with 3 other worker at Jiffy Lube. Then both the worker and manager stated that their moms cars has the same ticking sound... REALLY!!!!!! The manager said next time get high mileage oil. They topped off the oil and it was not verified by three other workers. THEY WONT ADMIT THAT THEY WERE WRONG. I have been to other Jiffy lubes with no problems. But this one will destroy you vehicle. STAY AWAY FROM THIS ONE.