Darby's Performance Machine
4.6 (44)
3006 Industrial Ave, Fairbanks, AK 99701
(907) 451-0272
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deganash
a month ago
Best place for parts and snowmachine repairs. customer service is beyond what most people don't deserve nowadays. I don't recommend most businesses, however they make it hard to go anywhere else.
Kelly Sidney
4 months ago
My recent visit to Darby's Performance Machine was a letdown, and unfortunately, the encounter with a staff member named Mike only intensified the disappointment.From the outset, the unwelcoming atmosphere and Mike's lack of basic courtesy were disconcerting. His unprofessional behavior marred what should have been a straightforward interaction, leaving a lasting negative impression.Adding to my frustration, the work on my vehicle was not only subpar but also damaging. The newly installed parts were mishandled, leading to unexpected damage and a compromised performance. It was disheartening to see the condition of my engine after entrusting it to Darby's.In conclusion, my experience at Darby's Performance Machine, marked by unprofessional customer service and the damaging of newly installed parts, was far from satisfactory. I strongly caution others against choosing this establishment for their automotive needs. Explore alternative options to avoid unnecessary stress and disappointment.
Tell Burger
4 years ago
Best small engine shop in town. Very friendly and incredibly knowledgeable. Whether I have them do the work or they get me the right part to do it myself, I can always count on them to get me back on the throttle. Thanks to ALL the staff there!
Jaden Hall
a year ago
These people are awesome! Very fair prices! There the type of business that would rather talk you through doing the work yourself just to save you money! I highly recomend them
Ali Pe
5 years ago
Went to Fun Center a few times for the same issue, they told me they rode my bike and it was fine. It wasn't. I was told Fun Center was the only place that would work on Kawasaki motorcycles, but Darby's was happy to take my bike in. It took them one day to identify and replace the damaged chain. Even better, they treated me like a person. They listened and were not rude about anything. Thank you guys for everything -- I REALLY appreciate it!
Daniel Peters
a year ago
They fixed my snowmachine very quickly. They did a great job. A bit expensive but worth it.
Owen Barnhill
2 years ago
These guys are the best in town. Every time I call up there with a problem the guy on the phone actually helps and dosent act like it bothers the hell out of him. Customer service unmatched
Sandie Brennan
4 years ago
We were treated well and Darby's went above and beyond for us. Highly recommend for any of your atv needs! Great, friendly and fair!
Eric Sikma
6 years ago
Always very helpful. I've also known several who have had their machines worked on here and have heard absolutely no complaints whatsoever about anything.
Terry Dunn
3 years ago
These guys are top notch for any 4�Wheeler, motorcycle,side by side, any ATV, snow machine. Second to no one, price, workmanship, time faster their top notch!
Nathan McGovern
5 years ago
Sarah behind the counter is rather knowledgeable and always helpful, Mike and Chris are great mechanics and honest people
Olaf Aveoganna
5 years ago
Great customer service and an actual caring crew. Love their service they provide.
George Norton
5 years ago
The work was perfect and they were able to get parts no one else could.
Trevor Radway
2 years ago
These guys are absolutely fantastic thank you for all the help over the years!
Jomar Velez
4 years ago
Avoid this place at all cost. They take too long with simple things and their so call fixes are nothing but band aids.
James Brown
5 years ago
Great place to get parts or have your stuff worked on
Eddie Davidson
4 years ago
I would not take my ATV or sled anywhere else! Thank you Mike and Sarah.
Shane Long
3 years ago
Darby always has been super helpful and they continue to amaze
An1sSum
5 years ago
This should be a six instead of a five, the service is fast, convince, and sharp
Don Olypopper
5 years ago
Excellent service and knowledgeable staff!
Jasmine Stebbins
2 years ago
Friendly and well knowledgeable company.
Jayme Rae Lyle
2 years ago
Knowledgeable staff and friendly service.
Peyton Thomas
3 years ago
Nice guys good service.
Vadim Sinenko
6 years ago
Awesome and Knowledgeable people in there !!
S P J R
3 years ago
Best place for repairs in town
Robert Carpenter
5 years ago
Great service and great staff
Fred Hancock (Frito)
3 years ago
Good people good service
Shaun Barlow
4 years ago
Jugs bored new pistons
FrankieJames7
a year ago
Terrible mechanics