Hindman's Wrecker Services
3.9 (86)
66865 AL-77, Talladega, AL 35160
(256) 362-0705
Claimed
Introduction
Founded in Talladega, AL, Hindman's Wrecker Services is a reputable auto wrecker company known for its towing and customer service. With a dedicated team and a range of services, Hindman's Wrecker Services aims to provide reliable assistance to its customers.
Services offered: Towing, Auto Wrecker.
Hindman's Wrecker Services Reviews Summary
Pros
- Quick response time
- Professional and courteous drivers
- Knowledgeable and helpful staff
- Competitive pricing
- Excellent customer service
Cons
- Inconsistent communication
- Some instances of rudeness reported
- Long wait times in a few cases
Suggestion
Improving communication and ensuring consistent customer service could enhance the overall experience for clients.
Positive Words
Great, professional, courteous, friendly, helpful
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hannah Strozier
2 months ago
Great experience this morning. Was super early when we needed the tow but got a call right back. Wait time wasn't long at all. Jason was super friendly and he had some great driving skills. Would definitely recommend them to anyone. Thanks hindmans yall rock.
Don Harris
3 months ago
Have always used them .they know what they are doing. And will help you anyway they can.
Tiffany Wright
8 months ago
Was a 5 star rating until they swindled me out of my car by changing the date from 2012 to 2006. Knowing they didn t make Terraines in 06. Money talks I guess. If they tell you your car isn t there tell them you want to come see for yourself!!! That mistake cost me.
James Highfield
6 months ago
I Called hindman s wrecker service they didn't answer the phone. they called back me back the next day not good
Cupcake Ty Grant
3 months ago
Not impressed. That's all I can say.
Amy Rapin
a year ago
I just wanted to say the tow truck drive Mr. Jay was the best driver in town. I would recommend this company to anyone. They have the best customer service ever. Call them up today. Trust me they will treat you right.
Ben Turner
11 months ago
Don't know anything about this business but called a couple days to ask a question and whoever answered the phone obviously did not have time to talk and was very curt and less than helpful. I found another wrecker service.
Melissa Hardwick
2 years ago
Best Wrecker place I have ever had to deal with. I wish I could remember the young man's name who helped me so I could let them know how friendly and helpful he was . He told me his name and I have forgotten. I do remember he was driving a Ford Ranger and I think it was black. Props to this young man thank you for your kindness sir!!
Robert Seals
3 years ago
I called early one morning for a tow, was told it would be a couple of hours. I assume it was the driver because he said he would get me on his way back thru. Couple hrs later I called back & got the receptionist, she didn't have any idea what I was talking about. Said the driver was working a wreck & that she didn't know how long it would take. My point, there was no communication or concerns about my situation.
HPAUL CARNEY (Julio)
6 months ago
Rite and Right away
David Lloyd
2 years ago
It took a while,but overall good experience, driver was courteous and professional. Rates were at about what I expected.
Joe Herd
3 years ago
Good people to deal with been in local area for years, no problems i recommend for sure!
Joshua Saunders
7 years ago
The only reason I give one star is so I can write this. This is by far the slowest towing company I've ever seen in my life. Also no one in the office what so ever I would not recommend using this company
WoodKrafters Construction
a year ago
Professional, quick, and very price competitive.
Tammie Carey
3 years ago
They showed up right after we called them, nice & professional
Grace Dyal
a year ago
They said they would be there in 30min, 2hr later they showed up. It was on Saturday afternoon.
Timmy Watts
4 years ago
The dispatcher in the office is absolutely disrespectful. I would never recommend anybody to deal with this company. Complete garbage.
Alexis Beck
5 years ago
My husband called at 9:00am and waited 4 hours for them to arrive to get keys out of a car ... would not recommend
Brandon Waldrup
3 years ago
Dee is very professional and he will always help you out he is a very good man and he has a professional staff helping him.
Sandra McDonald
3 years ago
I called at 7:30 am and was told to call back at 8:00 am and he was rude about it, so I called A1 towing and he was there 10mins later..
Beth Saxton
6 years ago
They were extremely friendly, knowledgeable, and quick to arrive.
Heather Herrington
7 months ago
Got my car out of impound
Taylor Galbreath
5 years ago
Great guys. Get prices! Very impressed!
Rebecca Fuller
2 years ago
Awesome company. Very affordable
Rob Ferrebee
3 years ago
Great customer service nice people
Michael Truckingdirectory
9 years ago
Lookin Good! #truckingdirectory thank you for these guys
Lee Shaw
2 years ago
They're awesome
Jerry Walton
5 years ago
The person in the office she was very rude.
Brenda Marcelino
a year ago
They are amazing
David Howard
5 years ago
Big or small they tow it all