Pioneer Quick Lubes - Russellville 43
4.7 (138)
13801 US-43 S, Russellville, AL 35653
(256) 332-9900
pioneerql.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mary Reed
a month ago
I've done business with them for quite a few years, the manager there is very professional and kind they are efficient, always check , fluids, air filter, everything that needs to be done. I owned a car that was very difficult to change oil filter. They never complained. I would recommend them highly
Suzzanne Tucker
7 months ago
If I could give no stars I would! I was at your location Saturday 9/2/23 there was 1 car in the bay when I pulled in and there was 3 guys working up top and my guess is one below in the pit. Plenty of staff on hand to complete oil changes successfully in my opinion and yet still I had a major issue take place! How do trained oil techs that are not swamped forget to put the oil cap back? How do they let a customer drive off and spew all the oil from their vehicle? I will never be back and I will be expecting that you fix this error on your companies part. Either train your techs properly of find someone with a brain to change oil!
John Whitlock
3 months ago
Speedy service performed by friendly and competent personnel, and all at a fair price. I highly recommend this place.
Brent Sparks
5 months ago
Great place for an oil change! Friendly staff that are upbeat and courteous. Reasonable price and prompt service.
RJM
2 months ago
Best place in town for oil changes. Very professional and courteous.
Bradley Hardy
10 months ago
Always quick and friendly. The free window wash is a nice plus. It was only 6 dollars cheaper to buy the oil and filter and DIY. Quicker and easier to pay the extra 6
Bill Pickard
2 months ago
Great service friendly staff good place
Danny Jones
5 months ago
Very helpful and professional. Definitely come back!
summer
2 years ago
Been going here ever since I got my first car and have never had a bad experience. Definitely enjoy the loyalty rewards, they add up faster than you d think! Crew is super professional, very outgoing and kind, and get the job done fast and efficiently. Would highly recommend!Service: Oil changeService: Oil change
Theresa Allison
a year ago
The guys at Russellville do a great job. They are professional and make you feel welcomed. I have been using them for over 15 years. The drive from Hamilton to Russellville is well worth the service and trustworthiness you get from them.Services: Tires, Oil changeServices: Tires, Oil change
Bonita Reynolds
a year ago
This is a awesome place they are friendly fast and do a great job even had my headlights cleaned I can see at night so much better
Billy Inmon
6 months ago
Great folks..been using em for years.
Megan Piper
6 years ago
The guys here were so nice and helpful today. They changed my oil and fixed my car's other issue all in about 10 minutes. Brian is who helped me. Will go back. Highly recommend. (To all the ladies out there, this is a place where I would trust they wouldn't overcharge you just because you're a woman - for what it's worth.)
Kathryn Claunch
2 years ago
These guys are good, quick, and friendly. They were the one's who recommended our mechanic to us...J.B.Moore. And he has been a godsend too. Reasonable, honest
Caitlin Seahorn
3 years ago
I was 1000% surprised when I was in and out in under 10 minutes for an oil and filter change. They were super nice and understanding to me with my two psycho children. They also pointed out that when Wal-Mart changed my oil last they didn t put my engine cover back on 10/10, super fast, super nice, fair price!
Amber Dunlap
3 years ago
Have used this place two times and BOTH times ive had AMAZING experiences !! These guys are very professional , very nice and they WILL NOT take ur money for a certain service if u dont need it !!! Highly recommended !! And i will be a regular customer here !!!!Service: Oil changeService: Oil change
Paulette Moore
a year ago
I Love Russellville Shop. Brian and guys there are honest and fabulous. Took my Buick there today and had a Fabulous experience. Always treated right in Russellville.Service: Oil changeService: Oil change
Vickey Moore
3 years ago
I received professional service and I received and got quality service. I went and got an oil change and my headlights cleaned and the guys did a wonderful job!I have used them for many years and I will continue to use these guys.
aruiz7612
6 years ago
Guys here are very friendly and knowledgeable. Only issue I wish could be corrected is the mechanics smoking while they are actively working on my car. If hate for the to drop ask or potentially burn my vehicle..
Jacqui Richmond
a year ago
Great service. Quick and efficient. The gentlemen were Awesome.
beachkos
a year ago
Professional, courteous and friendly staff - very efficient with a emphasis on the details - super fast and very competitive pricing!
April Booth
3 years ago
Fast friendly and very helpful. I would recommend anyone go there. you will get amazing service.
Bamagamer92
4 years ago
This is a great place with a great staff. They are quick but also thorough with their job. Only downside I saw was no drink machine.
Mike McQuary
2 years ago
Will never use them again my wife took our daughters car to get oil changed the invoice read 3.50 quarts and changed filter the used full synthetic oil and it was 81 dollars you can buy this anywhere for 8 to 10 dollars a qt. Biggest RIP off aroundService: Oil changeService: Oil change
Makayla Jackson
3 years ago
they have a hard working group of people that work here! they are polite and they have your oil changed in a matter of minutes. highly recommend you go here for your next oil change!
Courtney Watts
3 years ago
Im not one to write reviews but I had to on this one !! I ll never go anywhere else for an oil change. They were quick and super nice guys!!Service: Oil changeService: Oil change
Sandy Fortner
a year ago
Can't beat the quick and thorough service and you certainly can't beat the price.
Ann Smith
2 years ago
After having my oil changed I began to notice my car making a noise. I took it to the Honda service department and was told the oil was so low that there was no oil on the dip stick. There was no leak so apparently they didn t put enough oil in it to start with. They also indicated things they supposedly did on the report that they didn t do. No windshield washer fluid, etc.Service: Oil change
Jess Ivey
3 years ago
Best costumer service i have ever had the chance to experience. I love this shop. I will definitely be coming back to this place.
Chris Donahoe
a year ago
Knowledgeable, Friendly and answered all my questions thoroughly. Great place!