Independent Glass Co. Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony Davis
11 months ago
We had a shower enclosure cut, installed with 4 huge bathroom mirrors. Mirrors were measured and cut to size we desired and then framed. Mirrors were hung and look great! A big thank you goes out to Alice in the office and all the installers. Everyone was professional, courteous and dependable! It's tough these days to find a company that's reliable but Independent Glass is the exception. Will definitely give all my glass work in the future to them.

  Brent Koerting
4 months ago
Good service very helpful with my needs. Very friendly staff when I went in to order, and the gentlemen doing installation. Thank you

  Q Ward
4 months ago
I had the glass replaced on my vending machine...Excellent Customer Service and Work! Very Friendly and Helpful!!!

  My26
2 years ago
I can say I m very disappointed I called over the weekend seeking emergency services spoke to a young woman was told I would have to pay 125.00 extra fee for the weekend and that I would receive a call from a technician for further details this was on Sunday I never received a call called once again later in the day due to not receiving a call spoke with a gentleman. He said the same as the first young lady I spoke with also made him aware that I called earlier that morning and never received a callback. Soon as I ended the call, I instantly got a call spoke to someone who informed me that it would be better to wait Monday to save some money instead of being charged 300.00, so I respected that and confirmed I would call the next day as told and they had my information. Once everyone was in that, they would get someone out once everyone came in for that day. Come Monday. I had my sister call on my behalf due to me traveling, then once she told me, somebody informed me that no one could come in early, which is not what I asked; I was trying to see if somebody could complete the job. So when I reached my destination, I called once more and spoke with an older woman who was so contradicting she stated, oh, we may be able to get someone out then as she put me on hold then was told, oh no, we would be able to come out today I explained I had spoken to 3 people over the weekend explaining the situation and was placed on another hold only to be told it s no chance anyone could come I I then asked if someone could come the next day and was told oh we are booked hunny so when I asked if that was the case why did I get refused for emergency service if it was supposed to help me then she proceeded to say well if you wanted to pay 300, then you can still deliver. Someone can come, but if no one can come out. I would have spent that over the weekend but to be told to call back then once I do to be said that oh well if you pay 300 we can come but if not then we can t complete the job I had no idea it was so many broken windows in this area for them to be so booked. Still, god help these people because no wrongdoing goes unseen. If she was lien might god help her? I m sure they don t care as long as the money comes in, but God has his way of fixing these types of situations; the service was so bad I had to write a review which I never do. It

  Keisha Lynn
3 months ago
Fast service and installation, I highly recommend this place.

  Mitchell Davenport
a year ago
Highly recommend. It s nice to see someone do exactly what they tell you and do it when they tell you. Very easy process and a pleasure to talk to and do business with. Thanks and I ll be a customer for life!

  Cliff Harker
4 years ago
Have used them a number of times on various cars. Courteous and knowledgeable employees. Work always done on time. Pleasure to work with. They do great work. Oh and Ive had glass cut for tables at home and they do a great job on that also.

  Robert Gassman
2 years ago
Terrible, simply put. Contacted me to tell me my glass order was in. I went to pick it up and it was nowhere to be found. Accepted a slap in the face credit of $25 after telling them I had an installer from out of town ready to install today. Decided to have them install at the tune of $200 because I was out of options. After they started to cut out the old glass on the correct door frame in my house, they proceeded to go outside and cut on the wrong door. Can I upload pictures of what they did to my trim? Before more damage was done I decided to pull the plug and find actual professionals to do the job. Owner Jeff hung up on me over the phone. I can assume he doesn t understand customer service. Wouldn t even allow me to ask him what he was going to do on the other door they were cutting on. BBB will be my next step. Absolutely infuriated and left to wonder how Jeff has been in business. Maybe his commercial work is better. Hit up this review when your glass starts to have issues after their unprofessional install job.

  Fransisca damayati
2 years ago
Bad customer service. Very rude. Already paid for the glass $240 and labor $175. After they done (they only put the screw on the glass), the next morning they called and asked me if I want to put adhesive to it and I have to pay again for the labor $175 just to put adhesive. They said the adhesive it's not including the price that I already paid. Very ridiculous. They just want to get your money.

  C A C
3 years ago
Super Shop in area! So glad they are here! Independent Glass has done several difficult and/or unique projects for our families and they have been professional, efficient and dependable every time! From the helpful reception desk, to Jeff's estimates, to the technicians who installed the glass, to the final long lasting results-just beautiful! Thank you so much!

  Evelyn Aultman
a year ago
Well they are always busy and even though they are always busy feel willing to stop and put something to the side so they can help you you're very considerate respectful and they're dead you awesome work and as far as I say.. sincerely ETA

  Christopher Frank
a year ago
Long time costumer. Lowest prices in the city. I thank them for being so affordable. I truly believe they are looking out for the public. THANK YOU IDG

  Tosha Darnell
8 years ago
I was highly impressed with this company. They had friendly service, and went above and beyond my expectations. Not only did they fix my car windshield, they also vacuumed my floor board and cleaned my dash! I was pleasantly surprised, and recommend them to anyone needing glass work done. Thanks Independent Glass!

  Andrew Weddle
a year ago
Service was fast and friendly! Independent Glass solved my issue same day with no hassle and great customer service.

  Luther Fleming
a year ago
Super fast service!!! Highly recommend and great craftmanship. Helped us out in a time of need. Thanks so much!!!

  Tim Graham
11 months ago
I have a small business, and they are always helpful and fast.

  Shag Harris
7 years ago
Fast, friendly service. I ordered a mirror and they cut it to my specifications promptly and gave me great advice for my project.

  Cynthia Mcelroy
2 years ago
Terrible service. We paid to have cur glass on 7/27/2021 and it's now 8/13/2021 and we still don't have our merchandise. This was supposed to be ready a week later. They keep giving us the runaround.

  Linda Parker
2 years ago
Brad and Quinton came and replaced high windows at the top of my vaulted ceiling. They were very professional & friendly.

  Bea Kniseley
4 years ago
They did a great job replacing the glass in our shower door. Decent price

  Vic Malhotra
3 years ago
We saw google reviews and used their service. It was the our worst experience ever. The job was incomplete and they made it worse.

  Russell Martin
a year ago
Very dependable great people fast

  stephanie howard
6 years ago
This is wonderful company especially the two ladies upfront Linda and Stephanie....

  Frank Rivers (NIGHTMOVES)
5 years ago
Expert Auto Glass, Repair, or Replacement. ..........Safe,Fast, Professional Services. ........

  A Lucy
5 years ago
Great prices, speedy service

  Marlysa Garrett
5 months ago
Rude people

  Fish Mike Fischer
6 years ago
Great prices on great quality glass

  Samuel Tullis
3 years ago
Top Notch staff

  Christopher Davis
8 years ago
Best place in town

  Bill Lewis
4 years ago
Nice and professional