Crowell Automotive, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Reverend darrick mack
4 months ago
This is a great place to take your car. The people are friendly and are really good at fixing the problem or problems you may have with your car. They are a car physician if your car is sickly and need some healing take it to Crowell Automotive.

  Rodney Byrd
7 months ago
I found this place based on reviews. Kevin answered my initial call and assisted me with towing my vehicle to his shop. He kept me informed of any concerns and did not try to upsale repairs. Kevin was actually doing a second opinion from Firestone, who botched a job. I was extremely satisfied with the work completed and the responsiveness of the team. Highly recommend Crowell Automotive.

  tobyyawn24
8 months ago
We had to get our compressor replaced. It would have cost 1300. Luckily the kind people at Crowell got it down to 994. They also got the job down in a day. Amazing thing. Most places told us it would cost more and they have to keep it for a couple of days. Crowell automotive is the best shop for auto repairs.Service: Auto A/C replacementService: Auto A/C replacement

  Beth Fenner
10 months ago
I was on vacation in Alabama when my car starting stalling and illuminating the check engine light. We found Crowell Automotive online with good reviews and gave him a call. He took my car that night, diagnosed it the next morning, got the part and made the repair all while working with my extended warranty. I was impressed with his work ethic, his honesty, and with the price of the repair, which was less than I was expecting. If I lived anywhere near Mobile, Alabama, I d take all my cars to Crowell Automotive.Services: General repairs & maintenance, Auto engine diagnostic

  Brittany Taylor
10 months ago
Walmart totally screwed up on our oil change and oil spewed all over our engine. If we had driven it the engine would have blown. Thank God for Crowell. They spotted the problem, fixed it quickly, and even helped us file a claim against walmart. Highly highly recommend!Service: Auto maintenanceService: Auto maintenance

  Gene Murrell
2 years ago
I was referred to them by Carmax and my extended warranty. Turns out I needed a new transmission. Will and his staff did a great job, from dealing with the warranty company to making sure my car runs better than when I bought it. Also I really appreciate the fact they called me numerous times to give updates on the job. I cannot recommend them enough. Thank you Crowell's!Service: Transmission

  RR Smith
2 years ago
I was experiencing engine failure and ultimately required the warranty be applied. Will was very helpful during this process. He even went a step above and beyond and got some needed information that I had been unsuccessful getting. He kept me informed and followed up with me when needed. His professionalism and courteous would make me refer my family and friends to Crowell Automotive, Inc. Thank you for making a bad situation more bearable.Service: Auto engine diagnostic

  Stephen Dillard
5 years ago
Great service. Very fast, and Kevin was very friendly and personable. However, i was getting the starter replaced on my 07 Honda Accord, and was charged $772 for it. This is extravagant for a part that shouldn't cost more than $200 but they charged $414 for it, and $288 to install. I was very disappointed in this price. I thought the labor was quite reasonable, but I cannot think of a justifiable reason to more than double the cost of the part as a markup.

  MaKayla Gomez
4 years ago
They did a great job on my fixing my car. I took it to a different mechanic before that didnt fix the problem. Keith was very friendly and knowledgeable when I spoke to him on the phone so I decided to take my car to him. He had it running smooth in no time! No more exhaust leak!! I would highly recommend him!

  JERRI WALLACE
2 years ago
I was referred to them by Carnax for warranty work, Will took great care of us. He kept us informed, very helpful, very polite and we can t thank him enough! If you need work done Crowell is the place to go!

  Chris Sinclair
4 months ago
Always took care of my problems asap at affordable rates.

  Bill Smith
7 months ago
Wonderful people and service helped me out when I was in a bind and out of town and had me up and running in no timeService: TransmissionService: Transmission

  Tim Wallace
5 years ago
Great service. Honest, friendly owner. Kevin Crowell takes care of all of my family's vehicles. He will treat you right. I would recommend him to anyone who needs to have their vehicle serviced.

  mada steuer
4 years ago
Highly recommend!! I brought my Nissian Murano here after getting a very high quote from Nissan. Crowell was able to get everything done at half the price. In addition to saving thousands of dollars, they also had the best customer service I have ever experienced at a car shop. Wonderful service and people.

  Todd Radoslovich
6 years ago
Had a complete engine swap done.. my daughter's car needed an engine... I was out of state working. Crowell automotive towed the car and replaced the engine all while I was out of town...I paid them over the phone!! How great is that!! Replacing an engine is never fun...but Crowell Automotive made the whole experience as painless as possible keeping me informed of the progress. Thank you Kevin, JR, and crew for getting the job done and done right! You are very appreciated for your hard work.Follow up: Engine running strong!! First oil change since engine replaced... FANTASTIC SERVICE!! My daughter stopped by after school and Kevin and the team checked engine and changed the oil.... she was on her way home in 20 minutes! Fast! Courteous! Honest! and Professional! What more can you ask for!! OH..did I mention it was FREE!! It was included with the the engine install... how awesome is that!! If you go somewhere else you're waiting your time..

  Tom Hayes
4 years ago
The guys at Crowell did a great job on my Chevy Trailblazer. Quick diagnosis of the problem and it was done when promised. Price quoted was very competitive with the dealerships.

  Courtney Bollard
a year ago
Awesome job, fast and speedy, very reliable!!! I recommend them to anyone. Thank You guys for your service and time !!! nServices: Electrical repair, Auto battery replacement, Auto engine diagnostic, Auto battery maintenanceServices: Electrical repair, Auto battery replacement, Auto engine diagnostic, Auto battery maintenance

  Britney Clausell
a year ago
Just currently found this gold mine the customer service is phenomenal not alone the turn around service is amazing they keep in contact with you and do amazing jobServices: Transmission, Electrical, Auto engine diagnostic, Engine repair, Air conditioning, Auto maintenanceServices: Transmission, Electrical, Auto engine diagnostic, Engine repair, Air conditioning, Auto maintenance

  Adrienne Wells
2 years ago
Cannot EVER get anyone on the phone! I called to have my car towed there and the 1 time someone answered, she told me to call her on Tuesday when I was ready to have it towed there. No one has answered for 3 weeks!

  Bailey Wallace
2 years ago
I will recommend Crowell Automotive to anybody needing repair. Most honest and caring mechanic shop in mobile I wish every shop was as honest as they are.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair

  Nic
8 years ago
5.0 star rating 12/21/15First to ReviewKevin is really a friendly, caring and helpful person. I highly recommend this shop.

  Butch Higgins
2 years ago
If you need your auto work on in Moblie,Al this is the place to go. The manager went out of his way to help us!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Shay T
2 years ago
The GM went above and beyond to help us out. Great service very friendly.Service: Oil changeService: Oil change

  Garrick Marshall
4 years ago
Excellent service. They go above and beyond to get your car fixed fast and right.

  Airwolf Helicopter
8 months ago
They're good as they say they are. And fast service.

  David Carter
11 months ago
Very reasonable prices and completed promptly as promised, thanks Will

  Rakema Miller
3 years ago
The owner was very polite and helpful...They do need a sign letting tou know they are back in the back but other than that everything was all good.

  John Sandora
6 years ago
Great experience at Crowell Automotive and would recommend them to anyone needing auto service in the Mobile area

  CHERITA CHERITA
a year ago
I LOVE THIS PLACE ALWAYS GETS THE JOB DONE AND CAR OUT in a timely matter WILL IS SO SWEET

  Michael Susta�ta
4 years ago
Seem honest, quick turnaround, fair price, car runs great!