Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Christopher Adams
2 months ago
They came out because I locked my keys in my car. It wasn t until after he got the door open that I revealed the key was in the trunk and the button inside the car wouldn t work. The rear seat release was in the trunk so I thought I was screwed. The driver refused to give up and said he would get me in my car. After watching a YouTube video he found a work around, put everything back together and made sure everything worked right before he left. I will definitely use them again and will be sending customers their way.
Brittany Mills
5 months ago
Wow wow wow!!!! Good ole southern hospitality!Summit Towing's dedication to customer satisfaction and overall hospitality left a lasting impression on me. Their knowledge, professionalism, and genuine care for their customers were evident in every interaction. I am truly grateful to the Summit Towing team for turning what could have been a stressful situation into a positive experience.From their prompt response and efficient diagnosis to their exceptional communication skills and warm hospitality, Summit Towing in Leesburg, Alabama, deserves the highest recommendation. I wholeheartedly applaud their outstanding service and would not hesitate to choose them again for any future automotive needs.Thank you, Summit Towing, for going above and beyond to ensure that not only my car was tended to properly but that I myself was taken care of. God bless the good people who make this world a better place. You have made such a difference in ours.
James Lee
a month ago
Had a flat in the middle of moving and on top of the mountain and no spare their staff did everything they could to get us to the nearest Walmart before their auto center closed if you are in the area and need a tow or any other service definitely need to call them they'll definitely treat you like you're a boss
Amanda Santivasci
11 months ago
They had our truck for months after spending $700 in labor plus us spending out-of-pocket for part after part They take it to both of there location and said they had a special mechanic to look at it still our truck was never fixed plus want us to pay $225 more with their discount to tow our still not running truck 2 miles up the road we had to pay another wrecker and mechanic to come pick up truck up from summit to take it to fix it!! I wouldn't let them work on anything DONT USE THEM YOU WILL BE DISAPPOINTED!!
Shandreka Gill
a week ago
Really good people, I was stuck in Gadsden and thought I just needed a jump but that wasn t the issue luckily they have a shop here in Anniston and towed it here and got my car back running in a day and a half
Victoria Lorio
2 years ago
I called John (the owner) this morning to come and pull a Bob cat out of some deep mud. He showed up on time and John and his employee did a awesome job and got the job done timely manner they gave me a Excellent price and they were very professional and kind anyone else would have charged me double what they did I will gladly recommend these guys to anyone!!!Service: Special vehicle towing
Michelle Ditchkoff Volk
4 months ago
My dad was in an accident earlier this year and Summit towing took such great care of his vehicle until we could get there to pick it up. They even delivered it back to his house.
Monica Eisworth
8 months ago
I want to say THANK YOU to John ..THANK YOU sir! I travel for work and was just recently in Fort Payne, AL. Unfortunately my car broke down on me. Turns out one of the fuel injectors came loose. I used my road side assistance for the towing. They assigned Summit Towing LLC. I can not express the gratitude and thankfulness I have for this company. They were very polite, professional, caring, and genuine with communicating with me from the time the picked my car up, to the time the work was completed, as well as pictures from start to finish of what was going on. I was so worried, stressed, and frustrated with this happening while out of town far from home. They are an OUTSTANDING small community business that cares about people, regardless if you are from Leesburg,AL or not. If you are ever in need of a tow or work done on your vehicle, I highly recommend them if you are in the area or surrounding areas.
Beth Ritchey
a year ago
I waited all day for my insurance to complete my roadside assistance on what I was pretty sure was a bad wheel bearing and hub. Finally called Summit Towing and they were there in less than 15 minutes. They actually cared about me as a customer, asked what was wrong and then told me they could fix the problem at their shop and guaranteed to save me money. This is not the first time they have towed for me but this sealed the deal on my business for them. I had taken my vehicle three different places and they all kept telling me the same thing that I had bad tires. Not Summit they listened and saved mine and my child s life. The bearing was so bad we should have been in an accident. On top of that they gave me a really fair price which is rare because most mechanics see dollar signs when a female is involved. If you need a great tow company or mechanic please call them, you won t be sorry you did. These guys are amazing and life savers in my book!Service: Local hauling
Anjae Fields
10 months ago
John is hands down THEE BEST there is! He was very accommodating and helpful in my time of distress. He was professional,kind and caring through the entire process. I will definitely recommend Summit Towing to anyone and everyone! Thank you so much again John for you help on 5/15/2023. It ll be a day I ll never forget!Service: Car towingService: Car towing
Melisha Floyd
7 months ago
I would recommend using Summit. We had a pretty big issue with our truck, they came and towed it to their shop. They had our truck fixed in less time than we expected and the cost was a fraction of what a dealership would have charged.
Tracy Widner
7 months ago
Our insurance company sent this company to tow our vehicle, over two hours later they still were not there. Stated that they would be at least 20 minutes. We canceled and called another company and were very happy.
April Arm
9 months ago
towing part was great. they ask for my business to repair it and I agreed. well, the price of the battery was more than $100 more than I would have paid at another place!! So much for wanting my business. nice folks tho
Jeremy long
a year ago
I called them regarding an engine swap on my Chevy Malibu and they were very quick to work with insurance and get the job done. Customer service was phenomenal and Jonathan, the mechanic who did my work, is very knowledgeable and helpful. They stand by their work and it's good honest work. Will recommend them always and use them when I can.
Millette Burns
a year ago
OMG!!! I cannot say enough good things about the customer service, staff, and quality of work. My family was traveling through Alabama from Maryland to Louisiana for my wedding when my Jeep broke down. We learned through my insurance company that we would be delayed for 2 day. The Summit was originally only supposed to tow my vehicle but when learned our situation (even though they were about to close up shop) they came our rescue! Not only did the secure the needed parts but the mechanic got us in and back out on the road as quick as possible! As part of the installation, they test drove my Jeep to ensure all the kinks were worked out so that we were confident in completing our journey. Although I m not happy about the way that I met them, I am eternally grateful that I did! John, Aaron, & Chris (can t forget Diesel) were my heroes for the day. Thank you again!Service: Car towing
Christina Lancaster
8 months ago
John and his staff were more than a blessing to me! They took care of me and my boys so that we were not stranded (we broke down hours away from home) and they got us back on the road in no time at all!! I couldn't have asked for better or more fair service!
Pirateslife's Adventures
a year ago
Great company to work with. We had a breakdown in a rental car and the driver was very helpful and patient with the entire situation excellent communication o. When the would arrive and everything coordinating with the Taki arrival so we weren't left without the vehicle. Thanks for everything!Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling
Christina Handle
a year ago
Our car broke down and our AAA ended up being useless. We called Summit Towing and spoke with the owner directly. He was very nice and gave us a reasonable wait time. He came and got us himself when his drivers weren t gonna make it back to the shop in time to keep us in the estimated time frame. We will be using them from now on.
Brandi Parker
a year ago
Huge shout out to Cody for coming to the rescue this evening for myself and my 10 yr old! We were in town visiting relatives and my husband is out of town. We hit something and had a blown out tire- Cody was there promptly and got us taken care of- we are very appreciative!Service: Tire changeService: Tire change
B Rob
a year ago
Real review, I was driving back to Birmingham from Chattanooga, TN and unfortunately I broke down 45 minutes away. In the heat, stressed, tired etc. I filed a roadside assistance report and Summit Towing was referred to me. I have to say John went above and beyond to make sure my vehicle was taken care of. I would highly recommend them to anyone, he is professional, understanding and makes things happen.Thank you John and Summit Towing. Ohh and cherry on top he's the owner so he gets his hands dirty too. LOVE IT.Service: Long distance hauling
Dan Stricker
a year ago
Quick response time. Quick to load and got us home. Didn't try and sell us on going to their facility. Fair price, and quality job. Had the owner tow me and the wife. Very personable, and professional. I will be using their auto repair business and towing in the Future.Service: Car towingService: Car towing
Deborah Hufstetler
a year ago
Had problems getting my car looked at. Was so helpful towing my car from one dealership to another. They took care of everything since I'm a nurse and had to work. Very kind and helpful. The price was much better than I thought it would be. Will use again.
Bunny Cary
a year ago
After watching my key fob leap from my pocket over the railing and down the falls of DeSoto Falls Summit responded to our call and within minutes of initial call. Unlocked and safely loaded my Volvo without keys, damage or issues and carried my car and me and friend from DeSoto Falls to Huntsville with humor, a smile and taking great care of the situation! Thank you Summit Towing and driver of the year Aaron for saving the day!!Services: Car lockouts, Car towing
Ashley Preston
2 years ago
These guys are very professional and really came through for us on Christmas Eve of all days! My car broke down two and a half hours from my home. Thank goodness they were able to get us and my vehicle home safe! Would highly recommend!Service: Long distance haulingService: Long distance hauling
al
a year ago
Towing services were great. Overcharged by mechanics. 40$ to add not even a gallon of antifreeze. Starter was bad they tried to scare me into replacing my engine.. SMFH
Flor Hernandez
a year ago
The guys are very professional and helpful. Our truck broke down and they took care of us, overall we are very happy with their service. Definitely Alex guma and I will recommend and use again if need it!Service: Car towingService: Car towing
Stacy Whitehead
a year ago
Haili from Summit Towing is the best of the best!! I highly recommend! Thank you for your excellent service and customer service skills!! One happy customer right here. Call them...you won't be disappointed!!
travis odom
a year ago
Had a rental car and called road side service and they sent this company. Aaron was the driver very nice and professional definitely needs a good shout out to for him. Thank you.Service: Car towingService: Car towing
Mary Autrey
11 months ago
I used them for a oil change that I had won from them & the guys there were really nice & helpful... Would recommend them to anyone!
Reid Jackson
2 years ago
The dispatcher ( / owner?) and driver, James, were very courteous and helpful. I can't speak to cost, because roadside assistance paid most of it, but I was satisfied with the service.