Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nelson Esquivel
3 months ago
Great people, I will refer them to everybody, very professional, Jason and his team is a great guy to trust your truck, if anything happens to your truck do not hesitate to call this guys.100% service.
Jeff Chester
5 months ago
The best service we have ever had. Made a call when my driver blew a power steering line and within 45 minutes they had us back up and going. I would recommend them to anyone who wants quality people working on their equipment.
Jordan Harris
a month ago
Got me back up and on the road in just a few hrs due to a fuel issue. Very professional and nice people to deal with.
Matt Meeks
a year ago
These guys are phenomenal! Had my super duty looked at by all the big shops around and none could find or fix my problem. Finally had it towed to JBs after someone told me they were magicians when it comes to mechanical issues. Less than a week later my truck was diagnosed and repaired and is now running better than ever before! The lead mechanic Jordan is super smart with diagnostics and engines! These will be my guys going forward without question!
Amos Hill
a year ago
Took good care of the situation very professional and financially comfortable enjoy doing business there
Molly Waddell
a year ago
As I look through the other review, that are mostly 5 star, I am so confused. How can a business give such great service to some and the total opposite to another? While my husband was in the hospital I took it upon myself to get the car fixed. JB auto came highly recommended. When I dropped the car off on a Monday, I explained the problem to the mechanic and he said he would be in touch. I told him to call me before any work was done on the car. The following Friday I got a call saying it was done. The price was 645.00. They replaced 2 sensors and changed the oil. I did NOT ask for the oil to be changed. I ended up paying 90.00 for that oil change. Then was also charged 212.00 for "diagnostic testing". Which is code for pluging it up to a computer (which auto part store will do for free). Then after I payed them and left I figured out that my car still wasn't fixed. I took it back and they wouldn't answer when I called from my number. I had to borrow my son's phone so his number would come up. They answered then. So I wrote this book to warn you that not only do they over charge, have terrible communication skills the customer service is a sad joke.
Cristian Rivera
2 years ago
I'm from out of town and came down to visit family and had some muffler issues. I was recommended to come to JB's, they did a weld job for me, and kept me updated every step of the way, and had very fair prices. I recommend this place to anyone local or out of town Jordan will take care of you.
Steve VanDyke
2 years ago
Had car trouble driving from Pell City to Smyrna, TN after the holiday weekend. Called JB s and they said to bring it in and they will figure out the problem and fix it. Found that the alternator went bad and they replaced it and got us back on the road. Very friendly and kind. We were thankful to be back on the road and back home the same day. Thank you so much to JB s for their hard work and friendly folks to help us! God Bless!!
Jim Daniels
2 years ago
Our motor home broke down on highway 59 in Alabama at about 8pm. About 1000 miles away from home. I called around to many shops. The only one that was willing to come and try to get us off the highway was JB s repair shop. Jordan and Randall showed up before they were supposed to be there! They discovered that the supply line on my Diesel motor home was cracked. It wasn t repairable on the side of the road. It had to be replaced.They called SEVERAL tow truck companies to bring our coach to their shop for service. They were so good that they disconnected our trailer that we tow our car in and brought it to their shop after making sure the tow truck made it to us. Cummins didn t have the part in stock and no local shops had it either. Luckily , David Burns from Pirtek Huntsville was able to fabricate a connection tube and we were able to go on our way. This was a VERY stressful situation and luckily we were fortunate enough to find really good and honest people that got us on our way! I only wish all shops were as caring and genuine as JB s repairs! Jordan and Randall made a really bad situation much more tolerable!!! We can t recommend this shop enough!!!
John Narcisse
2 years ago
I had a break down in my Freightliner Cascadia which was making a loud clacking noise thought it was something in the motor. The Petro couldn t mess with the problem. These guys at JB Repair service quickly found the problem which was the high pressure fuel injection pump ordered the part and got me fixed and back on the road. Great Service!!
Jennifer Holt
a year ago
Great set of mechanics. In and out the same day with 2 broke wheel seals on my gooseneck trailer. I'll definitely us them again
alex rios
2 years ago
Damn good technicians, these guys are by far tge best mechanics ive ever worked with,they're honest and very straight forward to what needs to be done i had my injectors replaced by jordan, if you have anything you need done these guys are as honest as they get and really good at what they do 10/10
Rick White
a year ago
I have done business with them for the past couple years both with my personal and professional vehicles they've always done a good job and I am sorry that my maintenance supervisor cussed out one of your employees
Nathan Martin
a year ago
Excellent customer servicePrompt roadside assistance and stocked with the parts to get heavy equipment we had for sale up and running!Highly recommend!!
Michelle Reaves
2 years ago
I had a flat and couldn't get ahold of anyone to help me. And I called JBs and they were there within 30 minutes and I was fixed and ready to go in no time. Thank u Jordan!Michelle J
Calvin Bishop
2 years ago
My car has been at this shop for 15 days for a minor problem. They haven't even moved it since I took it to them. Have been told twice that they would have it done by a certain time but they haven't even checked it yet
Lupe Salazar
a year ago
Excellent job mechanics very knowledgeable and got me on the road quick
Russell Gray
2 years ago
I ll send anyone to JBs they always do an excellent job and jump right on my truck to get back on the road ASAP and I appreciate their hard work and dedication to keeping me on the road thanks guys
Andruw Andrade
11 months ago
Great mechanic and great customer service fast and quick and straight to it
Julian Mills
a year ago
Great people, got my truck done & back on the road. Thank you
Amber Harris
2 years ago
Great group of guys they got my car fixed quick! They are very professional
Sandra Mcglaughn
2 years ago
The best place to get a Vehicle fixed fast, very Honest friendly, and trustworthy group of people.. I will be doing business here again.
Ronnie Evans
2 years ago
Worst Shop You Can Ever Go To I Been There 8 Days Paying $100 A Night Because They Couldn t Find My Air Leak & I Was Buying Parts For No Reason Because They Was Guessing Please Don t Go To This Shop i Usually Don t Talk Bad About A Business But They Have Poor Service & Communication Skills
jeepinwild 2008
a year ago
Great service got me up and going really quick
jesse higdon
2 years ago
Great people to deal with. Great prices and turn around time. Would recommend to anyone!
Ralph Boatwright
2 years ago
Honest and dependable. Got me back on the road sooner than expected. Good people!
Jina Capes
2 years ago
Friendly knowledgeable group of guys. Need a mechanic....call them.
Tracy Machen
2 years ago
Great service.