O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sean Kelly
2 weeks ago
Wow, you better know exactly what you need before going in. These guys are not the brightest tools in the bag.

  Shannon Vestal
8 months ago
I was referred to O Reilly over several of their competitors and I found out why. While on vacation out of state with my daughter, my battery died. After getting it jumped I headed to O Reilly to purchase a new battery and hope that they would install it for me.This was the cleanest auto parts store! There were three friendly employees assisting customers. When I was up I was greeted by the manager, Ken! He went out and took a look at my car, came back in and gave me three options. Battery now purchased I asked if there was any chance there was someone there that could install it for me so I could get back to Texas?Ken said let me take a look and see if I can do it. So the story ends with Ken changing the battery and me assisting with the process. Ken did a good deed for the day and this girl now knows how to change the battery in my car!Thank you Ken and O Reilly for your help today. My daughter and I made it back home tonight at 7:00p.m.

  Char Petitfils
2 months ago
Everyone here is super nice and helpful. I even watched an employee put wipers on a mans car for him lol

  Chuck Milan
7 months ago
They need to hire some folks that have some experience in what makes an automobile functional. Not just someone who can click the buttons the customer is walking them through. I don t have a need to use them often. They should just set up a kiosk for the customers to us or allow web access to their parts manuals.

  Rose
9 months ago
Michelle was so helpful and courteous. She helped me pick out the best windshield wiper blades and graciously installed them on my car. I did need help with that! Thank you Michelle, people like you is why I keep coming back to O'Reilly in Foley :)

  Randy Broussard
7 months ago
Staff was happy to help with the exchange of my alternator that wad under warrenty.Glad to have them in our small town

  Sam Spell
5 months ago
Knowledgeable staff most of them friendly and fairly quick service

  Chris Howell
4 months ago
Great service always get a lot of help from Charlie

  American Clean Fuel
5 months ago
The Foley Alabama location just sent my wife out the door crying because the assistant manager pulled up the wrong motor after my wife supplied him with the VIN number and got upset because he wasn t supplying her with the correct motor parts. He talked to my wife like an employee should never talk to a customer. I called the store after the left and the same man got loud with me on the phone and told me he was going to send her out of the store because she corrected him on the motor that was in her 74 Chevy truck. He told me if I had a problem to call corporate and hung up on me. I will be going in tomorrow to remove my shop account from this lowly store as well as talk to the woman manager Kimberly to get things straight. The men at O Rieleys have zero respect for women and I would never spend another dollar at that store for the rest of my life.

  Wes Flirt
8 months ago
went to get a door handle for my 09 Ford fusion they had it in stock got my tag lights also cuz I got pulled over good people here thanks Alexander

  Dixie Mafia
10 months ago
I pretty much order all my automotive parts from this location, but the staff don t really seem too helpful or knowledgeable.Thank god I have general knowledge,and common sense,when it comes to Vehicles!

  Paul Dugan
a month ago
Always excellent service here

  Nicole Park
a year ago
So helpful and kind! A gentlemen helped me figure out the issue and replaced the parts for me right then! (Both my headlights went out together. Both bulbs were blown so he found the replacements and switched them out for me)

  Ray Reynolds
a year ago
Great help finding the parts I needed for my 1976 MGB Midget.

  Angela Gray
8 months ago
So many employees that work here have helped with multiple problems on multiple cars. I'm super appreciative for them and thankful to have them so close!

  Anne Hanson
a year ago
The customer service is excellent! Over the top, they went above and beyond to assist with a check engine light on our F250 while we stayed at Gulf State Park. Thanks so much!

  brenda nolan
a year ago
Great place always have what I need

  Jim Bennett
2 years ago
Nice clean, organized store inside. I went there expected a few customers at 4 pm on a Monday, however there were more customers than my time permitted. Will try again tomorrow. I'm glad they were busy; it's good for our slowed down economy.Update 9/13/21I came back to O'reilly's this morning to replace my wiper blades. Kimberly not only found my purchase in November last year, and even installed the new blades. She was very kind, courteous, and installed the blades very quickly, with ease; if you have even tried to replace Your wiper blades, it can be a challenge. I have upgraded my option to a 5 !!

  Jim Bennett
a year ago
Good service from Ken, even though he didn't have the battery I needed, he contacted another parts store, a competitor, and located a battery for me; now that's great customer service!

  Ben Griffiths
5 years ago
Good place for your regular chain store automotive needs. Great place when you need something after 5:30 PM or on a Sunday. Service is friendly and helpful. I have been pleasantly surprised at things they have in stock compared to other chain auto suppliers.

  James Lavelle
10 months ago
Always know what I'm talking about and almost always have the parts I need in stock and they are quality parts at a fair price.

  Alyshia Morehouse
a year ago
Ive been to hundreds of oriellys from alaska to florida almost every state and oriellys foley is by far the worst customer service you will ever experience the woman working there dont care about anything and know even less. Worst customer service

  Alyshia Morehouse
a year ago
The only oriellys in america that does not loan out tools, they charge you full price for the tool and you cannot return. This oriellys is by far the worst customer service nationwide for all oriellys stores.

  ltlrok1
a year ago
On vacation from SE Missouri. Noticed my wife's car started a little "draggy" this morning. Drove to O'Reillys to have charging system & battery tested. Kimberly (assistant store manager) was very knowledgeable & professional, she replaced my defective battery in a matter of minutes & we were on our way! I am retired now, but spent 40+ years in the automotive service industry, from technician to customer service manager. 5 stars to Kimberly and O'Reillys @ Foley Alabama!

  Carol Lecian
3 years ago
Exemplary service from the team at this location as it applied to my automotive parts needs. Disappointed in the non-enforcement of mask wearing requirements, including the female employee who had her mask down around her neck. I get it; dislike having to wear the masks and can't wait until we get back to normal but, in the meantime, I abide by the requirement and wish store employees would enforce it. Posting a sign on the door and not enforcing is pointless.

  Thomas Wright
a year ago
Needed wiper blades..was raining..had what I needed and he installed them for me as I am older than dirt and not mechanical! Always friendly people wirk there.

  The Bourne Identity
7 months ago
Always Helpful. Haven't had a problem so far.

  Jenn
3 months ago
Staff was friendly and helpful

  Brooke Barksdale
5 years ago
I will ONLY buy car parts from them. Advanced and auto zone are awful. O'Reillys is amazing. Great staff, they are so polite and willing to help. They even let us borrow tools to fix what we needed to while we was there. They are definitely the go to parts store around here.

  Rich& Brenda Nolan
a year ago
We been in such bad way later and than woke up the car not running.it was the battery.. went to o'reilly and got a new battery ..Jacob was so helpful and told us some great inform..so we are grateful ...thanks so much...