Chatom Motor CO., INC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Katelynn Heathcock
4 months ago
Chatom motor company is the best I am absolutely in love with my new 2016 ford expedition EL I would love to tell everyone to come and see Marcus Worthy he can put you in a vehicle with an excellent deal and he treats you like family

  Wes Soper
4 months ago
It was a laid back easy process. No hassles. These ladies and gentlemen work hard to put you in a ride

  Nancy
a year ago
While visiting family in Chatom (I am from our of state) my check engine light came on. I took my truck to have it checked out. I needed a newthermostat and they had the parts on hand. They were so helpful and friendly. They got me in quickly so I could return home on time. Thank u Chatom Motors

  John Ryan
a year ago
I'm a contract worker so I don't live in the area. I generally have service work done at my home. However, there are times when service is needed when I'm out of town.I have had service done at Chatom Motors 3 times. Today being the third time. I always ask for tire rotation along with oil, filter, and lube. The receipt stated, "tire rotation included with oil change." TIRE ROTATION DID NOT HAPPEN!They offered to correct the situation, but I'm staying 30 miles away and do not have time to return.I won't be back because I'm leaving the state for the next job. If I were to have service done there again, I would watch everything they did. I even have question if they did oil change, filter, and lube.Just a warning, if you take your vehicle for service at Chatom Motors, verify that the work has been done. Do Not Trust The Service Department Saying The Work Was Done.

  Hayley Duckworth
4 years ago
We had a terrible experience with this place. One of the guys that works there kept telling us he couldn t negotiate on the price because it would put them in the hole . Based on all my years in customer service, I would NEVER tell a prospective buyer that they couldn t negotiate a price because it would put them in the hole . It made me feel that we should go to another dealership since they made it seem like they would close soon due to being in the hole. Now I understand why people don t shop here and take their business elsewhere. We still bought a truck here (only because we knew the prior owner and knew it had been taken care of) but the service was horrible and the car dealers didn t know what they were doing. The truck we were purchasing only had one key fob. They refused to order a new one but finally gave in and ordered us one after trying to put us on a guilt trip about the expense. The only highlight of our shopping experience was working with Molinda Jo. She ordered us a new key fob in a matter of minutes! She is the best employee at this place!

  Cynthia O'Brien
3 years ago
All around great place to do business, whether you are there for Sales, Service, or Parts. Friendly faces. Great management. The staff here is always readily available to answer any questions that may arise. Worth a drive for the prices and customer service experience!!

  April Bennett
3 years ago
Since this place is located in such a small town, you really get the feeling that your business is appreciated. Great Customer Service, Excellent prices, friendly faces and warm atmosphere.

  Melissa Godwin Just Mathin' Around (Just Mathin' Around)
3 years ago
Fantastic experience! Fair deal, fair trade, and no headaches. They treated me right and I won't forget it. Highly recommend.

  James Brown
3 years ago
Great place to do business. Friendly staff and always helpful if there is a problem with my vehicle. I don t shop anywhere else.

  Jana D Sullivan
5 years ago
Awesome place for all your new car needs! Excellent staff in sales and service. Stop by and check them out !

  T&T F
5 years ago
every time i try to have the do something they put it off till the next week or month worst dealership i have seen

  Gary Pearcy
6 years ago
Need more customer parking. Really need help with experience in service department!!

  Zachary Singleton
5 years ago
Service manager is a beast and really hot

  michael everett
6 years ago
Outstanding customer support. Highly recommended.

  Dot Pearcy
3 years ago
Awesome personnel! Love them all!

  Ramah Navidi
7 years ago
Speedy service and great customer service

  carla hicks
5 years ago
Nice car lot

  Deidre Mcilwain
5 years ago
Ok