ProDent Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ilyasa
a week ago
Only reason he gets 1 star is because I cannot do 0 stars.Pic of my car in late November after having been received in September. The other pic is my car in early December only hours after being picked up from total loss company - which has a public website so you can see the conditions upon receipt. He to this date still refuses to pay back any of the $1300+ received. He claimed to have fixed that wheel, repaired hood, completed the bumper, etc... yes, I have evidence of my claims-plenty. It was eventually totaled out, as it was due to the last minute add on of a part not 'discovered' until December, the total amount previously paid along with rentals and inaccurate information provided to the insurance company when they could get in touch. As a result, he charged storage fees (look at how well it was kept-total sarcasm), for parts - that were returned only days after having been received, administration fees -but couldn't find my folder and during the time there kept forgetting my vehicle and giving (his secretary) incorrect information, and service done for service not done.Note: I would not review as such without verifiable evidence to include witnesses.I glanced at Google before choosing him but wished I had read the BBB reviews along with Yelp- almost mirror images. Keep in mind, the formula for reviews and the opportunity for 'fake' posts to change the formula so do not be easily swayed, as I admit I was. Perhaps if you are not using insurance, then it may be cool, but if you are, beware and ask your company about the establishment. I presume he will soon be blocked from some big companies for fraud. Again, I have evidence that WILL be presented in court- since he refuses to acknowledge his ill will and just pay what is owed.I am sure he or one of his loyal followers will reply and I welcome it...again, I will not say anything I cannot back up with proof. I gave him ample opportunity to rectify the situation before even doing the review.

  Swee Tea
3 months ago
Angela was awesome , excellent customer service. Speed was very quick. Brought my Lime Green Camaro in 12/26/2023 and was out on 12/27/2023 noon. Grafton the manager was the great with communication about the quality Prodent Collision Center offers, I am amazed! Everyone can t do the job , but Prodent Collision Center did it!!!! Very happy customer and would recommend 10/10 to anyone Here s the BEFORE AND AFTER picture as proof! :)

  Norma Estrada
4 months ago
My experience at Pro Dent Collision Center: Highly recommend, friendly n fast and great customer service by this beautiful n very respected young lady by the name of Angela.Will be back in the future again thank u Angela keep doing a great job! More jobs need an awesome n great worker like you!

  Alexandra Dodd
4 months ago
I got estimates for repair work on my car from multiple collision centers before deciding to go with Prodent due to the reputation and value. I elected to forgo filing a claim with my insurance and the final cost of repairs was almost identical to the original estimate. Grafton Farmer was very professional to work with. I am very happy with the quality of repairs on my car and would recommend Prodent to others.

  Mia Castorena
4 months ago
My experience at ProDent Collision center was great from the start. Excellent customer service provided by Angela. Very professional and knowledgeable.I will definitely be a returning customer. Highly recommended.

  Madelyn Harbison
5 months ago
I can not express how wonderful my experience was with prodent collision. The personal caring service and excellent results speak for themselves.They truly cared about every aspect of my car and went way above and beyond what I expected. I highly recommend them and plan to use only them for auto body workService: PaintingService: Painting

  Lawrence Powe
5 months ago
I love pro dent collision, this was my 2nd time using them. Angela is the floor host that has helped me twice Herr. They have fixed my 2023 Genesis suv. And they did and outstanding job on my 2020 540i bmw. If you in the center point roebuck area I would prefer prodent they are the cheapest and the best work around here. Just ask for Angela she is outstanding

  Cindy Leal
4 months ago
I have to say one of the best professional in the industry. Great customer service and amazing work. Thanks again I m so happy that I went with you guys.

  Debbie Brazeal
4 months ago
They did such a good job on my first car that we brought three others.Angela is terrific. Great service and great results.

  Brenda Young
4 months ago
Angela was very professional And work in a timely manner and everything she told us about our car was done and we are happy.

  Gerri Threatt
a month ago
Top-notch service! ProDent collision center fixed my car perfectly. Highly recommended!

  Shondria The Queen
4 months ago
Yes I love my Experience with Prodent Collision and the Lady Angela was very helpful and she gave me excellent customer service

  mary
4 months ago
My experience with prodent collision was the best thanks to Angela, she provided such amazing customer service . Definitely recommend

  Jorge Rios
5 months ago
Recommended, fast great job!! Ask for Angela shes great and make sure ur car is perfect!!

  elisa barron
4 months ago
My experience at ProDent Collision center was great from the start. Excellent customer service provided by Angela.

  Joshua Morales
4 months ago
Super friendly staff and fast! Took care of what exactly I needed. Definitely recommend

  Mia Gonzalez
a week ago
Absolutely loved how my car came out

  Damihan Martinez
4 months ago
Very nice people, quick answers , right to business I m very satisfied with doing business with them , thank you again miss Angeleena

  Amanda Rendon
4 months ago
Highly recommend them they do a great job and customer service was

  Lucia Briseno
4 months ago
Great assistance received from the young lady in the front desk Awesome work experience.

  John Flores
4 months ago
I don t know what was better the quality of the work or the customer service from farmer and his team!!

  Felix Espinoza
4 months ago
Brought My car and was done the same day, their staff was wonderful!!!!

  Maria Lopez
4 months ago
Great work done! Angela was amazing great customer service!

  Emily Robles
4 months ago
Angela did a great job on my Nissan Maxima that was involved in a roll over accident!

  Jennifer Lamon
a year ago
The owner of the store was personable and nice! My car came out faster than I ever would have imagined and looked exactly like when it drove off the lot. The staff was kind, and the work was done ahead of schedule!!! Overall great customer service, and I could not ask for a better experience.

  Vicky
4 months ago
Amazing customer service. Angela was alot of help. Will be returning.

  Christina Pena
4 months ago
Great service..!! thank u Miss Angela.. recommended

  Oladele Oladipo
4 months ago
Great service from the team. Thanks to Angela, Farmer, and Pinky!!!

  Laeleen Pena
4 months ago
I will be using them again, great body shop!

  Nicole Russell
a year ago
Had a small dent with a chip in the paint that needed repair on my Maxima. Prodent quoted me a price that was very fair. They had a little trouble matching my paint just right and went above and beyond to make sure I was completely happy with the way my repair turned out. Great customer service and I would definitely recommend them.Service: Body & TrimService: Body & Trim