Honda Service

4.2 (36)

  1813 Ensley Ave, Birmingham, AL 35218
  (205) 453-1213
  carlockhonda.com
  Claimed

Auto repair shop Brake shop Oil change service Transmission shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  nichole carson
a year ago
They need some updated phone numbers. I got my accord from them in 2018. They services were great until about 1 year go....Nobody knows anything and they send you around the world before you talk to the right person. The Customer service representative act as if they don't want to be at work. Before you can finish your question, they transfer you and it's the wrong department.

  Linda Anderson Anderson
3 years ago
I had taken my used Honda to get an inspection done on some noises I was hearing. Come to find out it was damage caused from car accident my vehicle was in. Terri " Mama T " Wilks had come around to check on us to see if there was anything she could help us with, and we had confided in her about our accident and how a repair may have been over looked. She had really tried her hardest to help us find a new car. But we were not financially prepared at the time due to that we are holding out to see if our Insurance may total my car. But, WOW. SERVICE. She had done an awesome job on getting us approved and looking for the right car for us. Believe me when we know what is going to happen with my car, we will be back to hook up onto that Beautiful new 2019 ( new to me) Honda Pilot Touring. Way to GO MAMA T.

  John Anderson
3 years ago
Had some issues with our used Honda. Mama T Wilks. Had introduced herself to my wife and I, we were hoping on to trade in our used Honda. But with the problems found due to an accident the vehicle was in and waiting to see if insurance company will total the vehicle. It just wasn't the right time to Buy for us. But with the great help from Mama T we will be back to see about getting ourselves into that nice new/ used Honda Pilot Touring.Service: Steering & suspension repair

  Quiani Shonice
2 years ago
Terri Mama T Wilks over at Freeway Honda helped my husband and I out. She was very nice and sweet. The customer service was great.

  April Mazer
3 years ago
Mamatee was amazing! She took care of all of our needs at Freeway Honda today. Thank you for exceptional customer service and your sales experience.

  Sandy Smith
3 years ago
John Chisolm sold me a 2020 Honda Accord with all the trimmings. I was very pleased with his knowledge of the car. He gave me time to select what I wanted. In the end, I was highly satisfied with my service. If you need a car, you should definitely let him work for you. Ask for John Chisolm.

  who iwonder
a year ago
Service is TRASH. Took my 2000 Honda Civic to get a master cylinder replaced and they wouldn t do it saying they didn t want to brake something else. What does that even mean.??????

  Rachel Dent
2 years ago
Trey was so nice and patient and the rest of the staff was excellent also. Found my perfect replacement ve6

  Jeremy jmacmillywoods Milwood
3 years ago
The first to call me back. The first to gain my business. Was treated with professional and courteous staff throughout the entire process.

  J. R. HOLLIFIELD
a year ago
Can trust this local car service. Had my car inspected earlier then requested specific service. They passed.

  Sheila Howell
3 years ago
They work with you to get you into the car you want. Great customer service.

  James Shipley
4 years ago
Had a great experience here. Anyone looking for a vehicle come down and ask for Frank.

  D Gerard Singleton
a year ago
No longer freeway honda.. not the same service

  Billie Underwood
3 years ago
The service and employees are nothing but the best. Especially the Receptionist

  ramanlal patel
7 months ago
Not good

  Jesse Olive
3 years ago
Service was performed in a courteous manner and very Professional.

  john placey
3 years ago
Good dependable service for your Honda.

  Quinton Payne
3 years ago
Freeway did outstanding job with repairs

  Sharron Lane
2 years ago
Saleperson was very knowledgeable.

  Corey Harrell
a year ago
Fixed my AC in my Honda

  Michael Banks
a year ago
Bad very bad

  JaLeesa Bryant
3 years ago
Fast and efficient

  Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 8 AM-2 PM
Sunday Closed

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