Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
camron riasati
5 months ago
Benny and his sons treat their customers like family, just as many others have said. They have taken great care of me and my truck and it's always a pleasure to work with honest and caring people such as them. They go above and beyond other mechanics I've worked with to make sure your vehicle is safe, take the time to explain thoroughly, and only charge for what you need. Highly recommend taking your vehicles and diesel trucks here!
Elyse Lewis
2 months ago
Ben, Lee, and every single guy here that I've interacted with have been absolutely amazing. Unlike my previous experience at a dealership where I was treated poorly just because I'm a female, these guys have shown me nothing but respect and kindness. They didn't make me feel like an alien every time I opened my mouth. I genuinely appreciate their exceptional service, and you can bet that I'll be recommending them to everyone I know.
Robert Posey
3 weeks ago
I had my car work o there and it is the very best place to takwe your vcar the folks are nice and you can trust them to be fair, this is very hard to find in this day and time.
Lynne Elsberry
6 months ago
I got a generalized quote from them. They are nice and friendly. Very knowledgeable and experienced. A family business. Very professional, but easy going. I was referred to them by Firestone. The work on my car has not been performed yet.
Chris Tidwell
8 months ago
Been taking my vehicles to Benny and his family for years. They always treat me like I'm part of the family. Honest work at a fair price, what more can you ask for. Excellent service.
kevin key
6 months ago
Always go above and beyond to keep me safely on the road. They don't just fix the problem, they also look to the future to prevent future problems. This is a warm family environment. They aren't just my mechanics, they are now my friends. Come by and sit for a while and you'll see what I mean. This is the Cheers of Auto services!
jc jim bell
3 years ago
Highly recommend this family owned & operated businesses. We stopped into Gray Auto when our check engine light came on as we were traveling from Texas to Georgia. We gave them the code provided by the excellent folks at the nearby O'Reilly. The mechanics at Gray Auto checked out our Buick immediately. They were professional, efficient, & respectful. We were back on the road with confidence within 30 minutes.
#GetSwole Staley
a year ago
As a contractor, I travel for work and have been a few places. I was in town for a job and had an injection pump go out on my truck and was referred to this place by a coworker. Let me tell you, this is the best damn mechanic shop I've ever been to. They truly treat you like family, give nothing but the best, and won't stop until you're happy with your vehicle. With the time I have left here, I will recommend everyone to this place. Thank yall for the honest and hard work.
Scott Camp
a year ago
If it's messed up, they can figure it out. Every time I've been in there, they have tried to save me as much as they can on repairs. They have worked on two trucks...each needing extensive repairs. Even tire replacement. It's important to know which parts need to be factory, and which can be aftermarket. That way it's fixed.Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance
Derps
4 years ago
The only repair shop we trust. It s a Family owned and run establishment, and they take time to make sure a job is done right. Benny is like family to us, and genuinely cares about me and my family being in safe running vehicles.
Tori Slechta
a year ago
Being talked down to when having my car repaired is not foreign to me, but the misogyny oozing from this place is unreal. To top it off the check engine light was on when I picked up my car (it was not on when I dropped it off, despite them insisting that it was) and when I asked why this was, they said it was because of something I asked them if they noticed AFTER they diagnosed the actual problem and that they said wasn t necessary to fix because it wasn t causing an issue because of it. Something completely unrelated to why I was taking my car in, and have never had an issue with the check engine light coming on for this reason. They just wanted to make sure I would come back to fix that for several hundred more dollars. I m only writing this review because I m now at a shop down the road having the work from grays auto fixed after paying $800 there last week. I think the boys were so shocked that a lil ol girl like me could drive stick because they couldn t themselves. Save yourself the time and go somewhere else.Service: General repairs & maintenance
Chris Warner
8 years ago
Excellent, fast same day service. They fully explained my repair to me and did not push for extra unnecessary work. They are good honest people, when I was there an old guy came in for an oil change and they let him know that his car was not due for it yet. They could have just taken his money and done the oil change. They are nice people, with modern tools and old school values. Good place to get your car worked on without getting hit with retail. They did my master cylinder within a few hours of getting the part and the same goes for my axle. A great place to get mechanical work done where are your car does not have to wait in line and you get personal attention to your vehicle. And yes I am a real person this is a real review I just really love this shop. Also in this review I want to give permission to the shop to give out my info if someone wants to ask me about it.
Susan Warren
4 years ago
Thank you for your caring wonderful service. I'm from Michigan & drove down to visit with my daughter & her family. My car quit in the Aldi parking lot near the Auto center. My insurance company recommended Gray's due to their positive postings.Not only did they repair the car but they checked everything else to be sure the car was safe to drive back home. Car is running great! Very pleased
Bobby Shiflett
2 years ago
I've been using Gray Auto Service for several years. They're the only mechanic service I trust around here. Really good people who do quality work at a fair price. Highly recommended!Services: Transmission, Steering & suspension repair, Engine repairServices: Transmission, Steering & suspension repair, Engine repair
Sally M
2 years ago
Recommended by a friend and all I will say is that I will gladly drive the 50 mile round trip whenever necessary to have Mr Gray work on my car - because he ensures that my 2006 Mazda can continue to make that trip without charging me hundreds of dollars more than most places would! He knows cars and he understands that people who are driving a 15 year old car aren't necessarily doing it because they hate that "new car smell"!!!
Bama Chic
4 years ago
Mr. Gray has been my mechanic for over 20 years. He does quality work & reasonably priced. Guarantees his work & reliable.
Jay Haskew
3 years ago
Very friendly personnel , owner included. Was not sure if we had a problem or not. After inspection he said we were good to go with no repairs needed. Of course there was a fee for the service but well worth the piece of mind. Will be using them again in the future for service.
chris peasley
a year ago
Highly recommend Gray Auto. Have had them do multiple repairs on several different vehicles, and have always been very pleased with the work.
Kathe Gardner
7 years ago
Awesome work done on my truck, very professional, my invoice was very reasonable. Mr Gray took care of all of my needs regarding the condition of my vehicle, he had it finished sooner then expected.
Joanna Kelly
6 years ago
These guys are awesome! They saved me a good bit of money on my brakes and rotors. They are very polite and honest.
Randall McCraney
6 years ago
These folks do excellent work and they are honest. I have taken my business to Gray for years. ;-)
Glen Gault
3 years ago
Awesome crew doing professional repairs at reasonable prices, highly reccomend
Stephen Miller
3 years ago
He lies about buying parts but then tells customer he's getting parts from a junk yardHe was rude obnoxious and very disrespectful.
Breanna Lacy
6 years ago
I love these people. They are nice, work hard, and treat you right.
Brian Suggs
2 months ago
Knowledgeable techs here
David Mcallister
2 years ago
Great auto repair shop Honest owner
Jimmie Robinson
2 years ago
They do great car repair .
Sean Suttles
4 years ago
I have been taking my cars there for over 20 years.
Andrew Bostick
4 years ago
Wonderful customer service just very very expensive work
william ray
3 years ago
Great mechanic. Honest guy.