Express Oil Change & Tire Engineers
4.7 (462)
3635 Lorna Rd, Birmingham, AL 35216
(205) 985-0770
expressoil.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dee J Walker
a month ago
The staff is always friendly and professional eager to answer questions. I found this locations manager to be working right along with the staff which I found to be beyond amazing. He never ask his staff to do anything he was not doing himself. I am not claiming they are perfect but the service they provided me was the best I have seen in a long time. I plan to continue getting my oil change at this location. Thanks Berry Cortes for Awesomeness today!!!!
Carmen Clayborn
2 weeks ago
Every time I always come here the workers are super nice and helpful. Dakota F helped me out and made sure I understood everything that needed to be done to my car. Definitely enjoy getting serviced at this location all the workers are super helpful.
Marcus Nelson
2 months ago
Barry always takes care of my 2006 Nissan Titan XE. Great customer service. Very friendly. Add on today was windshield wipers. Buy one get one free. Awesome!
Taelor Fernandez
2 months ago
I love these guys!!! I have been coming here for years and never had a bad experience. I drive out of my way for their service. Barry takes care of me everytime. He's amazing, personable and very very honest! But all in all great workers, everyone ans great place ! Thank you guys always !!
Ashlee Becote
2 months ago
Great service and Barry is the sweetest and very professional 10/10 service hands down!
ChaLestar Hill
2 months ago
Great place and no wait!! Barry was great and I got an oil change and some new wipers! Also FYI Ladies day is Tuesday $5 off
Davin Norman
a month ago
Only location I go to for my oil changes. Great customer service! Staff is always very friendly! Barry takes care of me everytime!
Tessa Pride
a month ago
I was thinking a major problem. I told Chris what was going on, he knew exactly what u was talking about fixed it in 10 minutes. What I thought was going to cost me hundreds of dollars on cost me less than a hundred. I will be back. Love the honesty, Love the cost. Thank you!
Vivienne Talbert
a month ago
I have been coming here for years. They are friendly and the service is great! I trust them with my car.
Riley McHugh
10 months ago
Deshandre is the sweetest mechanic ever!!! These dudes take care of you, get you in and out fast, explain anything you want to know. And so dang kind!! Best oil change I wouldn t go anywhere else!!
Kaitlin Eckroth
2 months ago
yall they were super nice, jacob was very helpful and was awesome to talk to!! this location is prob my fave bc they are super nice ALWAYS and i just feel like they re better
Kris Threatt
2 months ago
Cornelius & Jeff turned a rainy day into a sunshining evening! They took great care of Mad Max (Maxima) from changing his oil to getting his tire pressure up to sparkling his rims!! We are tremendously grateful and satisfied. 2 thumbs up and 10 stars in the sky!! You guys are the best!!! Thanks for the cookie Please stop by and have your car cared for by the #truetirekings
Angie Dunham
6 years ago
Awesome new management! Finally there's a woman in charge (Karen). The reason for that comment is to let other women know it's a safe, trustworthy place to take your car.
Andrew's Coins & Stuff
2 weeks ago
Great customer service as always. In and out in no time. Thanks to Barry and Dakota!!
RACHAEL CAPAN
9 months ago
My mother moved here and she needed new tires. This place was the only one who had her tires in stock. She paid close to 1000 for a set of 4. Within two days she had a flat tire. She took it back and they didn't find anything on the tire but they charged to replace her valve stems and failed to do so when she paid for the set of 4. So they did replace them for her when she brought it back but they tried to charge her again for it until one of the mechanics said they didn't the first time. Fast forward ten days and her thermostat broke and she had it towed here and they replaced it in a few hours but had to wait two days to pick up. I think they overcharged her a bit for it ($500) but that is what it is. What they failed to do was properly secure her battery wires at the terminal so I had to go out and jump her van. If you go here just double check their work. That's all I'm saying.
Chloe Myers
11 months ago
I must say this was one of the most pleasant experiences I ve had as a woman dealing with mechanics. They were kind, efficient, and respectful! Special shout out to Nicholas for being informative without being condescending, truly that kind of thing makes all the difference! Will definitely be back Service: Oil changeService: Oil change
Darla Spinosi
8 months ago
I have been going to this location for over 30 years. I am never disappointed. Polite service, quality work. Always reliable. To tell the truth, I've never had a bad experience at any Express Oil location.Services: Air & cabin filter replacement, General repairs & maintenanceServices: Air & cabin filter replacement, General repairs & maintenance
Riley Mchugh
a year ago
Best oil change everrrr!!!! These guys are so so so nice and get you in and out so fast!!!! I will come here for every oil change!!
James Harris
5 years ago
Always quick. Always friendly. Always lubing my door hinges for free. LOL Very honest! I never feel like they re trying to sell me something I don t need.
LiciaCyn
2 months ago
Always great service! Jeff did a great job.
Kevin Q
5 years ago
Service is amazing here. Great management, great employees. You can really tell they care about their job. In and out in 15 mins every time
KC Jackson
a year ago
I ve used this location for many years. And each employee has always been great and kind. Yesterday was no exception. Paul was patient and knowledgeable when I asked questions about recommended services in order for me to make informed decisions about my car. I plan to always take my vehicle to Express Oil on Lorna RoadService: Oil changeService: Oil change
Jose Gambarelli
a year ago
James leads an excellent crew! I have always been greeted in a professional manner, and had my vehicles serviced in time sensitive fashion. This location comes highly recommended. You will leave with a smile!Services: Vehicle Inspection, Vehicle safety inspection, Oil changeServices: Vehicle Inspection, Vehicle safety inspection, Oil change
Amber Thompson
a year ago
To get an oil change as a woman is never fun. But these guys do a great job at putting you at ease and actually explaining things about your car! They were even able to go the extra mile for me as I had no idea my rear windshield wiper was missing, and although the didn't have the right part, they quickly got ahold of NAPA and had the part delivered within 5 minutes. Couldn't be happy with my service today! Thanks Express!Service: Oil change
Eric B.
3 weeks ago
Originally this was not a good review but most recent visit turned me around. Chuck was very friendly, helpful, and accommodating. I will visit this location again in the future.
Benjamin Cleveland
a year ago
I brought my old Honda CRV to this location, with recently repaired issues varying from a blown radiator, broken serpentine belt to an odd no-start issue. All the other work had been done at other express oil locations. I explained the history and my current no start issue. They diagnosed, told me it was bad spark plugs, replaced the spark plugs and assured me it was fixed. My car died later that day in Cullman near another express oil. They found a blown head gasket.Service manager Chris was a shocking know-it-all, rude, unhelpful, and tried to tell me it wasn't their fault because they "fixed the issue I wanted fixed". If I had known it was a blown head gasket I never would have paid for new spark plugs. When I called back and attempted to get a refund he told me I was wrong, he was right, and I could call corporate.Shockingly poor customer service-they're going to take you for a ride if you don't know anything about cars, and even if you do, Chris will probably gaslight you into thinking you're crazy about what your car is doing. I don't even know how to exactly put my experience into words, its been so out of line with my other excellent experiences in the past with this franchise. I'm disputing the charge through my credit card company, not dealing with this location ever again. STAY AWAY!!!!Service: Auto engine diagnostic
Jordan Mooney
a month ago
Cornelius was very helpful, professional, and the service was quick!
Tina Gunn
6 months ago
Bart and Contus are the absolute best!! If you are looking for quick, professional and awesome service come here!! Thanks guys!!!
Yolanda Crenshaw
11 months ago
Went in for a tire pressure check but was not expecting the wonderful greeting and smile from Mr. Deshundre!!! All dashboard lights are gone. Oh happy day. Thank you Mr. Deshundre for the excellent tire pressure customer service and spirit of excellence, YOU ROCK!Service: TiresService: Tires
Ateal Alexander
4 months ago
I was treated very kindly and service was quick and fast.