Express Oil Change & Tire Engineers
4.6 (284)
1412 Pinson Valley Pkwy, Birmingham, AL 35217
(205) 841-8555
expressoil.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pat Burton
a month ago
Nick was fantastic and very professional. Great customer service. Oil change in less than 12 minutes!! I will definitely be back.
Margarett Mitchell
a month ago
Today I had the pleasure of meeting Nick, very professional and attentive and courteous. He demeanor was awesome and I will definitely be back to this Express Oil Change.
Tammy Blue
5 months ago
THE BEST location for car service - anywhere. I have been going to this location almost exclusively for the past 8 years. Every single time I am there for any service, I am treated so respectfully and professionally.Two days ago, I drove my car shaking into their garage, and luckily Nick the manager was working that day. He quite literally could have saved me from a major accident as my rear brakes were completely shot. There were several things wrong with my 130k+ mile car, but Nick addressed every single one. He also took great pains to help me out with costs wherever possible, which was very much appreciated. Then, another thing went wrong with my car. It took Nick an entire other day to find the problem, but he didn't quit until he did and got me back on the road. He even drove me home and picked me up because I didn't have anyone to come get me. There is no where else I will ever take my vehicles as long as I live even somewhat close to this location and their staff. 10/10
Lazette Wright
2 months ago
Customer service was GREAT! Super friendly and knowledgeable. Will be returning
Only Mulan
2 months ago
Customer service from Dwight was great !! Best Location thus far !. Everyone was so nice.
Dorie Felton
8 months ago
Excellent Customer Service Management team is Great Nick Scott those guys put the C in Customer. I don't take my vehicles anywhere else anymore! Listen that group of guys are so good I bought every Pizza
Sam Robinson
7 months ago
Mike the mechanic at the Tarrant location conducts his business very professionally and informatively.The service tech Scot is very helpful as well.I will start visiting this location from now on.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Mary German
a year ago
These guys are amazing! Friendly, professional, helpful & thorough! I went in expecting this big problem with my car (I even threw out there what I thought was wrong) but it wasn't that at all & they were happy to tell me that! They could have easily taken advantage of the situation but did the exact opposite! I'll definitely be a return customer!! Thank y'all so much!
jj and lani show
8 months ago
OK so I went to them for my headlight and my backlight about three months back. They fixed my front headlight no problem but my back light was fixed but they didn t screw my tail light back on properly so it s been loose all this time. I went there so they can fix my other head light, this man tells me $150 because he has to take my bumper off, mind you when he fixed my head light the first time he didn t have to take my bumper off, it was only 10.99, so what is the difference??,now you re still fixing a front headlight, at this point I feel like they re making prices. I will never be that hard up to pay $150 for a headlight that I paid 10.99 for the first time I ll go somewhere else..Then the guy that was fixing the light told me he really didn t know much about my car,Then he goes to get his manager the guy with the hat,( the one who fixed my light the first time)!! So he comes back in SAY 150$ ,,,THEN APOLOGIZE BECAUSE HE KNOWS ITS SOME FRAUDULENT MISHAPS GOING ON!! I TELL HIM I WILL LEAVE A REVIEW BECAUSE I DON T LIKE THE UNFAIRNESS OR MISTREATMENT OF CUSTOMERS (THIS MAN TELLS ME GOD BLESS ME) YES I AM BLESSED THANK YOU!! BLESSED ENOUGH TO HAVE ENOUGH SENSE TO NOT LET YOU JUST MAKE UP A PRICE IN TELL ME ANYTHING JUST TO MAKE MONEY NEVER( ILL GO SOMEWHERE ELSE NOW GOD BLESS YOU
Kvng Leo
3 months ago
Great service Mike and the rest of the staff was very polite and knowledgeable
Snow Lady
a year ago
I pulled up and asked for them to change my battery terminal, they did it right on the spot. I appreciate Taylor making sure I needed one first than just doing it and not needing it. I decided to get my oil change and Warren did an awesome job also, he even clean the corrosion off my battery post for me. I will return to this location next time!!!Service: General repairs & maintenance
Lee Carlson
a month ago
Everything was fast and as efficienct as it always is....another GOOD JOB!!
felicia palmore
a week ago
Malik was helpful and explained everything thoroughly.
Christy Brackett
6 months ago
I went in to Express Oil today and they were so very helpful Nick went over and beyond to help me I will be going back there again Thanks again Nick for being so kind and helpful to me today.
Bryce Sneed
a year ago
Jason was a fantastic mechanic very fast and efficient. Showed me my van had full oil again and did all the necessary safety checks. I work for Thompson Tractor it s where all of our fleet vehicles go.Service: Oil changeService: Oil change
Renecia Crumpton
a month ago
Nick was nice and prompt! Will be back!
Tiwanna Sunshine heart Barnes Carr Dunlap
a year ago
Thank you James Sherman and your amazing team! Best oil change facility and anything else you need done! This is the place! Express Oil change in Tarrant! James kept me laughing which is what I needed after the day I had before going to them. Guys you Rock Service: Oil changeService: Oil change
Mary Roddam
3 years ago
James was super nice, when he thought I was only checking my oil, James was super nice and did not make me feel guilty about trying to change it. Since I was getting a oil change he was super great and had his staff check every aspect! The staff was great came and introduced them self and made sure I was taken care of before leaving! Definitely use this location again. Honest and nice Customer Service was refreshing. I will tell my family and friends to use this location.
DeAnna Johnson
a year ago
I love this place! Everyone is always so friendly. They don t talk about me when I come in a month late for an oil change . Would recommend 10/10. Ladarius is also really nice. I think that s how you spell his name. He helped me get a discount. I love discountsServices: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change
Trenton Hartley
8 months ago
Great experience. New to town, and probably won t go anywhere else. Jakob was a ton of help and very professional.
VloneStar Star Media Media
8 months ago
Excellent service no cap I brought my spectrum truck here and they did my right come see Jacob at Express He the One !Services: Transmission, Air & cabin filter replacementServices: Transmission, Air & cabin filter replacement
Kelley Zwiebel
a year ago
My business (10 trucks in the fleet) have been going to this express oil change for 20 years. Just had a starter go out while having the oil changed. Charged me $530.87. Never thought to get my guy to ask for the price before the work was done. Charged 1.2 hours labor and $335.35 plus tax for the starter. I could have gotten a starter for $91.95 plus tax and 20 minutes on my back. My mistake - will not ever return.
Lashawn Hill
2 months ago
In and out good customer service in the 20 degree weather
Denisha W
2 years ago
Anyone who leaves anything other than exceptional comment about James is just having a bad day! This guy is awesome. I refuse to go to any other Express. He is the best manager of course they are busy because it is only so much a person can do without enough help, but he is rocking it and he keeps it professional. James when you are having a bad day remember your customers appreciate your professionalism and all you do!
Ivy Hisay
4 years ago
Stopped by here to get my oil change, and it was very fast, professional, and informative! The manager Perry did my service, and talked me through the whole process. It's a relief and quite comforting being a woman, and gettig these services without having to worry about being tricked or not receiving what you paid for! Thanks again!!
Dani Nicole
8 months ago
Mike and Andrew came in clutch for me today! I couldn t find my oil dipstick and my critical light came on! They handled it and fixed me right up!Service: Oil changeService: Oil change
Just Joy
3 years ago
Every time I go there they are always so nice! I've never had a bad experience with them. Perry is AWESOME! He is always so courteous and professional. He explains everything and always answers any questions that I might have.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Janet Bell
2 years ago
The Manager was very rude, the guy that helped me was very kind. I stop to ask if they could check the air in my tire and the manager driving a big truck told the person that was serving me not to give air to anyone who was not a customer. What am I? My oil had been changed there if he would have taken time to see or checked. Thank you young man for helping me and treating me like a customer. Corporate needs to check that location and see who's in charge and how he's treating the customers.
Felicia Wilder
3 years ago
Nick, James and the other men are AWESOME!!! I Loved the time spent there getting my oil changed. A warm welcome with a some laughter and talking with Nick. I will be back for sure. Thank U Express Oil for the wonderful men in this location!!!
Mariam Elbana
6 years ago
I've never seen such courtesy at any auto service before. Our guy, Perry, was very helpful and honest. I had been told at a previous visit at a different company that I needed to replace the bright headlight on the driver side. When Perry noticed this we decided to have it fixed. When he went to fix it he told us that it wasn't necessary because the bulb was fine, it had just been unplugged. He saved us money and he never said a negative word about the previous service I had received elsewhere. Class act, Perry! We had the oil change and all the safety checks done without even having to get out of the car. We were also offered cold water while we waited because the car was off, so no a/c. Nice touch. We also appreciate your empathy when you realized we were evacuees from Irma. Please open a shop in southwest Florida.