Express Oil Change & Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Miho Chiba
2 days ago
First time oil change since moved to Alabama. My husband recommended me about this place, very fast & very proper.Mr.Jeremy was very nice, direct & give me the cost from the get go which I appreciated. Checked my car (also, cleaned my dirty front window (Thank you!!)), there was a filter that I better change. He explained what & why I need to change also how much it s going to cost.It was very quick!!Over all, I ll definitely bring my car next time or whenever I m having any issues.Thank you and see you all soon.

  Paper&More Creations, LLC
a week ago
Awesome customer service. Very informative and thorough with service process and maintenance recommendations. I went in for an oil change. Jeremy checked my cabin air filter and he recommended I have it changed out, as it was filthy. I did just that. Jeremy and Steve provided great service.

  Lady P
2 weeks ago
I went in get an oil change. I wasn t aware that I needed a belt. Stephen was my service tech and informed me of my needs. He was very Pleasant, knowledgeable, patient and customer service friendly during my service. I would like to simply say thank you Stephen for your superior service. Blue 03 Chevy Tahoe

  C S
a week ago
I always have good experience at the forestdale location. Stephen helped me out a lot today and he was great Very knowledgeable and provided excellent service. He fixed everything I needed done plus some things I didn t know about.

  Jason Brodie
a month ago
Steve was super helpful, he showed me a few things that I should replace. He even cleaned my oil dipstick to make it easier to check the levels. They guys are top notch and I ll definitely be back.

  Adrian Thomas
2 weeks ago
I visited the Forestdale location on 4/8/2024 and Mr. Matthew Tolbert took great care of me! I was on my lunch break at that only took 15 minutes to get me taken care of and I still had time to enjoy a bite to eat! Thank you so much Matthew!

  Jim Bowen
2 months ago
Jamel did an outstanding job today when went in to get a quick oil change. He was professional, courteous, and thorough. Jeremy was also quick to lend an ear and answer my questions quickly. Shout out to Forestdale for a job well done! -Jim

  James Hurst
3 months ago
Stephen was very professional and very helpful! He taught me something that I never knew before about cleaning my headlights. He went above and beyond and I truly recommend Express Oil for you oil changes and more!

  Robert Smith
3 months ago
From the greeting , through all the set up Matthew was professional and very nice. Considerate and friendly. I have worked in the auto service for 45 years and thought no one was dedicated to customer satisfaction. Matthew is a credit to the company5 star service is refreshing today

  Tiffany Nichole
a week ago
It's always a great experience here!!! I've been coming for years and I bring all of my vehicles here. Stephen is amazing as always. Always going above and beyond!!!

  Dustin Caldwell
a month ago
Stephen at the Forestdale location delivered excellent service for my oil change. He was professional and courteous, and informed me about a problem that could cost me big in the long run. Very satisfied with the service I received at this location.

  Jacqoura Towns
4 months ago
Jeremy was of great assistance to me when I first pulled in he introduced himself as the manager and he was very nice about the service I needed. Steven (mechanic) informed me of a filter I had in my car that no one has ever changed, checked, or informed me of since I ve had my car. Thank you Jeremy (store manager) and Steven (mechanic) for the great customer service.

  Megan D
3 months ago
Jamel was excellent! He was very kind and also very professional! He made sure i got what I needed and also helped me with things i didn t even know needed fixing. We will definitely be back to see him!

  Marvus Green
a month ago
Mr. Steven did a Terrific Job fixing my car and went above and beyond. Fixed my lights and filters that hadn't been fixed for a long time. He's really awsome!!!!

  Jimena Ortiz Perez
a month ago
New manager (Jeremy ) is great ! Mr. Stephen was AMAZING ! He made sure I knew exactly what was going on. He was very kind and very detailed oriented ! I will for sure ask for him again !

  Cleveland Stevenson
a week ago
Yeah, professional , Courteous. Matt, the technician and Jeremy, the manager did a very good job and taking care of me.

  Naujie Lee
2 weeks ago
Steven was awesome! He was very informative and an all around sweetheart. He even let me borrow his coat Of course I'll be back

  Stephanie Bennett
a month ago
Stephen is an awesome & very knowledgeable technician. Greets with a smile.I hope he is on job at my next visit.Thank you Stephen for being kind.

  Amanda Williams
a month ago
Stephen was awesome. He helped me with everything I needed. Down to earth and very knowledgeable. I was in and out and didn't try to charge extra for things I didn't need.

  Corey Crosby Sr.
4 weeks ago
Stephen customer service wax A+ I have been coming to thus express oil location for over 20 years and this by far was the best customer service I had had. Thanks for the outstanding service.

  Glenda M
5 months ago
Stephen assisted me on my recent service visit. He was very professional, courteous, thorough, and both he as well as the others who greeted or interacted with me made me feel like they truly appreciated my business. Forestdale is my location of choice. Kudos Services: Wiper blade installation, Oil changeServices: Wiper blade installation, Oil change

  Courtney Ellison
3 months ago
Stephen was the kindest, most helpful soul and he deserves a raise!!! Thank you Stephen for helping me fix my tail light and being a kind, genuine man. That is so hard to come by in todays world. I ll be back to see you for my car needs!

  Ann Lichty
3 weeks ago
Jamel is the nicest and fastest oil change. He does exactly what is asked. He doesn't go looking for other expensive repairs. I truly appreciate that.

  Clio Johnson
a month ago
Jeremey the store manager was great at taking care of everything I needed at my service! He did an awesome job at explaining everything that he did. I would recommend this

  Janet Archer
4 months ago
Customer Service is Awesome Jamel was very professional and made sure that you knew what was going on with your car before they start the work. Thanks for Great the Service Mrs. Janet Archer

  Napoleon Newton
3 months ago
Thank you Stephen at Express Oil Change he was professional and helpful I appreciate it and will come again

  Taylor Files
a month ago
Jamel offered great customer service and completed my oil change in 10-15 mins! I will return to the Forestdale location in the future. Thanks Jamel!

  The Life of Sa Mya
3 months ago
Stephen and Jermey were very helpful came in for an oil change and they took the extra step to help me with other things I needed. 10/10 service very friendly and helpful

  aja diamond
a month ago
They always do a good job with service i got an oil change recently and stephen at the forestdale location was really good and made my experience awesome!

  Dominique Bester
2 months ago
Stephen was awesome he gave me great customer service and he was very nice and friendly he even showed me how to make my lights brighter!! Thanks