Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tara Jordan
a month ago
The staff is extremely friendly and accommodating. They proved a schedule A maintenance on my car and did not attempt to up sale me. The price was significantly less than where I had previously been taking my car for service. I highly recommend them
Jeremy King
10 months ago
Thrilled to find a place that will work on an older Benz and do a quality job. I m more than satisfied and will return for future needs. These guys know Mercedes vehicles, and I found them to be trustworthy, honest, friendly, and extremely knowledgeable.
Art10E E
4 months ago
Super nice , They also check your vehicle for any issues before you buy it from someone else, free of charge. They do this hopefully to gain your business if the vehicle needs servicing. Check them out.
J Cowins
5 months ago
We were purchasing a c300 and wanted a prepurchase inspection. The gentleman was very knowledgeable and made husband and son feel confident that they were making a wise purchase. Thank you!
Shonetta Peterson
8 months ago
Communication is superb! Paul and Allen both kept me informed on the issue, the parts that had to be ordered, and the day I could expect completion. They are awesome! Would definitely come back! Great customer service!
dan b
3 months ago
Paul is a very honest worker and the mechanics are all very good at what they do. One of the best shops out there
Anthony Ratchford
a month ago
If you can't afford the dealership, bham benz is the next best place they are certified mechanics,and very professional
Leslie Caroline Kirkby
a year ago
In the middle of our road trip to our fathers funeral in New Orleans we broke down in Steele. Called Mercedes dealership and was told couldn t get to our car for a week. Called Birmingham Benz and said bring her in. We got towed and Paul fixed our ML350 in a few hours so we could get to our fathers funeral on time. Was the best experience ever. Excellent and professional service. They went over and above all expectations Love themService: Engine repair
Sky Bella
6 months ago
The Nicest people I ever met I m never taking my benz anywhere else..First time here and they won me over.. In and out.
Lee Moore
a year ago
Straight shooting, quick turnaround.No Star software machine, but if you have a less than new vehicle Paul will give it a shot.Somehow he missed the memo on a requirement to be either condescending or a convivial thief that most Fatherland mechanics seem to have.He's a good guy.
C Campbell
2 years ago
Paul and his guys know their stuff. He's done a ton of work for me, and it's always quality work at half the price of the dealer. If you want an old school mechanic who eats and sleeps and breathes these cars, this is your guy. He knows a Benz inside and out, and makes sure the work is right. A good honest mechanic is hard to find, so I'm glad I found this one.Services: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Auto brake replacement, Oil change
Deanna Stone
4 months ago
Great place! Honest people and efficient!
Leemon Lewis
2 years ago
Call the day before to have my car looked at, they told me to bring it by the next morning to look at it to see if they could repair it . Got to the shop this morning the owner Paul came out and was very rude . I use to take my other car to him years ago he was always nice. I don t know what his problem was today but I will never go back. I have never made a post on any business because I have two, but this is unacceptable and no customer deserve to be mistreated. Paul work on that attitude!!!!
christopher Boyd
6 months ago
Paul is a great guy you can trust them here
Leroy Bentley
a year ago
This place was awesome this guy Paul were awesome he go into the problem he not going try to just make money he would try to save money and would not fix something if it not needed. I recommend these peoples Paul. will help you and not try to hurt you.
Khadijah Kendricks
a year ago
Great service. Made sure they checked everything on my vehicle and repaired it quickly and at a better price then the Mercedes dealership.
Ashley Taylor
6 years ago
Took 2.5 weeks for what was estimated to take 1 day to repair. Rat droppings throughout inside of car upon pick up. Car was still not repaired, had to take to Tom Williams to get the job done. Customer service was extremely poor throughout the entire ordeal. Don't waste your money.
Monique Wilson
8 months ago
Great service and he is so nice
Michael Coats
a year ago
These people assumed I stole my car and not once did they ask to see any proof. They are racist.
Renee Thornton
a month ago
This person was rude and unprofessional
Fatima Mitchell
a year ago
Paul and the crew are great...good quality service
Tiffany Walker
8 months ago
10/10 I would recommend. Get you in and out.
Gerd Anderson
4 years ago
I've been going here for years Always great service and fair prices
heather holliness
3 years ago
Wonderful people. Very helpful and will make sure issues are fixed in a timely manner
Gary Clark
a year ago
Paul's a funny guy that's always there to help or send you to someone who can help you.
Marixa Coward
3 years ago
I was very pleased, I take all my cars to Mr. Paul.
Kenneth Mckoy
a year ago
Good customer service, nice management.
Luis Morales
4 years ago
The best mechanics. They know what they're doing!
Shane Webster
2 years ago
Best u will find great people
TaMarkus King
3 years ago
Great service at great price!