AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Courtney White Yellock
2 months ago
Kadeem was very help and very knowledgeable about thr products! He acknowledged and addressed all his customers to let them know someone will be with them momentarily. I was impressed with the service thus far!

  FolaShade Thompkins
4 months ago
The customer service was excellent! Mr. Andrew replaced my headlight, and it was a very challenging task. The start was very pleasant, and they helped me get the right light bulb. I definitely recommend this location.

  Corn Stew
3 days ago
Great experience, Demetrius was very helpful and patient while assisting me. Thanks

  Veronica Harris
3 weeks ago
Kareem, gave me great customer and made my day less stressful due to my. Car issue. I will be a defernite customer at this store

  Abbey Walker
2 months ago
I had the best service at the Wahouma, Birmingham Autozone! Kadeem was so friendly and gave excellent service. It was pouring down rain and he insisted on putting my tag light in for me! He knew I didn't know how and it was dark and didn't want me to get pulled over for not having a light. AGAIN HE DID IT IN THE POURING RAIN!! It truly meant a lot. I just lost my dad and he would normally do these things for me. So thank you Kadeem and autozone!

  EJ
a month ago
Parts have went up! Have became very expensive! You pretty much well just go to a mechanic shop and just pay for parts and labor!

  Jquarion richardson
4 months ago
Kadeem was very good in assisting me because I was lost ! .very good customer service and he store was also clean ! .employers greeted me once I walked inside of the door ! .highly recommended.

  Alfonso Miles
a month ago
Employee at the 1st Ave store was a great assistance to me when I asked

  Canady Benjamin
8 months ago
Shanna and Chris are Customer Centric!!!! They are the best I've seen in a long time. Shanna took her time to search my previous purchase and verify if my warranty was still good. Then she very professionally helped me purchase a new battery after another Autozone told me a lie that I didn't but it from there but Shanna and Chris took very good care of me and they deserve some praise.

  Marely
a month ago
Great service. Good help

  Destiny Dee Christina Slaughter
8 months ago
Kadeem was amazing! I went in needling a battery, not only did he take it out for me but he put my new one in! I m super grateful for my experience.

  Bossyladytee Harris
8 months ago
Kadeem is very professional, kind young man. He went above and beyond to help me find brakes for my SUV. One excellent worker.

  Matt Brennan
a year ago
I'm an Auto Zone fan and this location had a particular rental tool that other locations didn't have so they saved the day! Also service was quick and the AZ associate was conversant on the topic of what I was working on. Pleasant. Returned the tool later that day and had another good interaction.

  Vanna Bradford
a week ago
Demetrius so professional and ki nd

  Felecia Shields
7 months ago
Customer service was top tier and I would definitely recommend my friends and family use this location!

  Darrell Terry
3 weeks ago
Customer service was great

  Kairo Bludthorne
4 weeks ago
Laquita was super nice and helpful

  Destiny Slater
7 months ago
Excellent customer service from Mr. Ron as usual! He goes above and beyond. Much appreciated

  Taylor Sellers
2 years ago
I do a lot of shopping at local auto parts stores for parts, oils and so on usually only bc I need some items quickly. I ve been to this store twice and I m amazed at the lack of professionalism with a dash of racism. I rarely feel this way but I know it when I see it. It s in a predominantly black area of our city so I m usually the only white customer in the store and the staff made sure to remind me of that. There was a younger guy that seemed new but he was the only one acting like an adult and a decent human being. When you re checking out and another customer is trying to get the employee s attention and said employee says sorry I ll be with you shortly, I m trying to get this dude out my face or the second time it was Just give me a second stop trying to get this dude to go home then you know you have a problem. I don t expect much these days but these dudes are bold. Both employees with the attitudes seemed to be the higher ups in the store during that shift. Completely unnecessary considering I was quietly waiting my turn but I guess my white dollars aren t good there. Luckily I have an Advanced Auto near by also with an all black staff but they are the friendliest, most helpful staff I ve done business with in a while. While I know a company can t control every single employee I do expect store management to act like an adult and bury any personal feelings while on the clock. That behavior reflects poorly on his staff.

  Musab Cutz
4 weeks ago
Great customer service from Tiffany

  Jeremy Schill
2 months ago
They are all the same awesome but the same

  Denise Wilson
a year ago
This Auto Zone is my favorite location to do business with.They always take the time out to let me know what 's going with my vehicle. Jeremy a new store employee recently gave me some correct advice concerning my engine that stopped me from spending $300.00 with a mechanic unnecessarily . Thank you Auto Zone for hiring the best..

  Deon Williams
2 years ago
The Female was very helpful and polite. Very respectful to the fullest even with the customers behind me being in a rush and ready to go. I think her name was Sheronda. She's Definitely manager material

  Michele Dick
7 months ago
Store manager Kadeem went above and beyond. The service was excellent!

  Baigen Seawell
a year ago
Literally went to get my battery tested bc I got a new alternator and wanted to make sure I was okay to drive my car. Went in and one girl on her phone, other guy didn t seem like he was excited to do much work. My battery was weak, no worries, so I mentioned I got the battery from autozone and it was still under warranty. Any autozone is supposed to replace and install the battery if it s still under warranty. This fine fellow tells me he isn t reinstalling the new battery but can give me the replacement. Sir how am I going to get home with the battery not in said car, quickly.I simply just said okay and walked away. Situation was frustrating enough as it is. But yeah. Don t go here.

  Demetrius Burks
4 weeks ago
Great service from Laquita

  Betty H
3 years ago
Only a 3 stars because you do not have their full attention. I ask for 1 item and was given another . His explanation was.....same price just had more items. The price was just a few dollars higher and did have more items included......I just like to be ask if I want something not given something whether I want it or not. Women do have a mind of their own and they do know what they want to send their money on.

  Allen Feezor
a year ago
By far the worst experience I've ever had and I'm sorry to say that considering how much $ I spend . Im traveling home to Louisiana and I'm stranded needing a starter . I've walked to AutoZone 3 days in a row because each day the associates tell me it's ordered till the next day they tell me it never was. I go to the other store myself but like I said I'm on foot. Now I've been here these three days extra in a hotel room my truck has been burglarized twice I'm almost out of money ,and my nerves are shot. It's just a bunch of finger pointing games up there it seems like very poor service

  Talented Junior
6 months ago
Great service, Brandon was VERY patient

  the goat trell sanders
6 months ago
Kadeem Lomax was very helpful.... exactly!!!!