AutoZone Auto Parts
4.4 (272)
1720 Pinson Valley Pkwy, Birmingham, AL 35217
(205) 841-3237
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gary Kelly
3 months ago
Mr. Patrick was fantastic. Great conversation and customer service skills while cleaning up my car and we were able to get a new battery for me under warranty.He was incredibly personable and helpful. I would recommend him to anyone. 10/10 service.
saeid koushiar
2 months ago
Great customer service..commercial dept is one of the best ,we deal with alot of companies but these guys specially Herman and Chris doing the best customer service and always there for youThank you autozone 143..
Deartria Diltz
5 months ago
Clarence was a very good help. He helped me with everything I needed and replaced my battery in my car. I would highly recommend him to anyone that needs any help in autozone.
Chrishon Wiggins
3 weeks ago
The Manager "Herman" Always Nice and Help me find the right affordable things for my car.
Kvng Leo
3 months ago
Great place, most times they have the parts I need because I drive a BMW, but always a friendly very helpful atmosphere.
Jennifer Tidwell
4 weeks ago
Staff was great Chris really helped me find what I needed! Would recommend this Autozone to anyone!!!!
Iris McMillan
6 months ago
Clarence was very kind, funny and helpful. I purchased a car battery, he quickly installed it for me. Thank you for your kindness.
cameron
a year ago
I came in looking to get a bulb, and came out with some great encouragement from one of the workers named Clarence. His customer service skills was awesome and he was really nice and easy to have a conversation with!If you re coming here to grab a part or whatever you re looking for, be sure to chat with Clarence and see how he s doing and you may receive some encouragement yourself
Mikka Hall
a month ago
So helpful and attentive,will definitely be back
Ms. JQ
4 months ago
AWESOME CUSTOMER SERVICE!! CLARENCE TRULY HELPEDE OUT! AMAZING
Voneshia Vee Story- Slaughter
6 months ago
Mr.Clarence was great he even sing to me while he was helping great conversation and customer service
Denise Loyde
a year ago
Clarence was very helpful today while I was in the store purchasing brake pads. His great sense of humor made the experience even better.
A A L I Y A H J A Y
a year ago
Mr. Clarence was wonderful! He helped me choose what oil and coolant was specific to my truck and sent me on my way in a timely fashion. Thank you so much Mr. Clarence, you were a jewel!
Marie James
a year ago
My car battery light was coming on. I brought it to get put on the machine to see was it my alternator. After getting checked the car cut off. Mr. Clarence tried several times to give me a jump off but it still wouldn't start. All the time he was out in the pouring down rain. Thanks Mr. Clarence for all your help.
Mitchell June
a year ago
Clarence was an absolute professional. He completely took care of my issue! Excellent service! Thank you
Mark Johnson
11 months ago
People were extremely friendly and knowledgeable very helpful in installing my battery I can't thank them enough.good job guys
Tyrone Thompson
a year ago
Super helpful see Jay M. and his staff...they were super helpful and gave best direction for my vehicle issues...thanks guys...you have my business
Denise
7 months ago
Clearance was amazing and helpful!the store was clean and there wasn t a long wait
Jerayle Johnson
a year ago
Justin Miller was very rude. He looked in my face, and turned his head as is if I wasn't there. Never ask 1 time if he could help me. He made me feel extremely uncomfortable.
laea glenn
a year ago
Clarence was awesome found my warranty and helped me make sure my money did not go to waste over a bad part, just switched it out. Thank you!
Sophia Smith
5 months ago
They have great vibes at this store
Syed Raza K
6 years ago
Came to check engine light..technician left the keys inside and locked the door..and asked me to call the lock service. Pathetic and disgusting..he messed up the whole door paint trying to open it..
Robert Burnell
7 months ago
Clarence was very helpful and helped me make it to work on time
Brianne Williams
3 years ago
I understand that there are policies in place that you can't return something that's been used. But I needed a tool and didn't really have the money so I asked if they could do the loan a tool for me. They didn't have what I needed so I asked if I could purchase one and return it. I only needed it for two min. The guy said absolutely yes. Then they refused to do it. Cost me $50 which I needed to live on for the rest of the week. That's just sorry. I think it's called lying to someone's face.
Ashlyn Smith
a year ago
Clarence was very helpful and understanding, he helped me find the right parts without any hassle
Arnesha Dawson
11 months ago
Clarence was very helpful and nice. He gave excellent customer service.
Sabrina Dansby
2 years ago
Employees were very attentive as soon as I walked in they were more than willing to help, one of the employees in particular named Clarence was extremely helpful and knowledgeable enough to tell us exactly what we needed to take apart off and showed us ways to both save money and helped us with our vehicle afterwards he is a great asset to the store.
Piersun Hedgpeth
8 months ago
Laquita and clearance could have not been more helpful, pleasant or knowledgeable. I will always shop Auto Zone. Thank you!
Elizabeth Tribble
5 years ago
100% customer service 1% on making sure you get the right tools and parts for your car always happy smiling and very attentive the people that work in this place or spectacular and needed to raise every single one of them to put up with all of us mean people in the world but give him a hard time laugh out loud no AutoZone is number one in America and number one on auto parts and customer service
Brandi Reed
9 months ago
Great service very friendlyClarence installed my light bulb