Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Daniel Adams
2 months ago
I visit this store almost everyday, at my profession as automotive repair technician. They re always friendly and helpful staff do a great job supplying me with the right parts. Inside and outside the store is neat, clean, and is well managed, I rate them high for hard work keeping a clean, neat store. Also, keeping customers satisfied, I see myself always shopping here. 10/10!!!

  Judy Jones
5 months ago
I am almost 70 years old. My dad had an auto parts store when I was growing up. I never thought twice about having car trouble and having reliable people to go to. Fast forward 50 years, we are not in Kansas anymore Dorothy. I have been to this location numerous times over the last decade. They are 'close' to what I remember happening over my dad's counter. This last time, it was that I needed a new battery. Both Sandra and Gary worked for an hour - in the dark! - getting my car squared away. Bottom line, I am nothing but 5 stars on this Advance Auto location. They have saved, seriously saved me, numerous times.

  jansen murray
2 months ago
The team at this location is great. I have never had a bad experience, and Gary went above and beyond for me today.

  David Parker
5 months ago
Great place to shop for your vehicle needs at a very fair price. With some great knowledgeable and friendly staff to ensure you get what you need to get the job done.

  Frank M
2 days ago
I needed wiper blades. They had just what I needed and the clerk installed them for me. Fantastic service.Still great service with a smile.

  Barbara Anderson
4 months ago
Well the employee who help me was great things he just had 2 tell me/ n show me how so he wouldn't get n2 trouble!!!

  Cody
a year ago
Went in for some bulbs and their staff was friendly and helpful. They got what I needed quickly.

  Christy Peters
6 months ago
I've used this location multiple times over the years. They were helpful, quick, and got me back on the road in no time. So glad to have them!

  Winston Stockman
6 months ago
Sand or whatever her name is was the rudest person I have ever had the displeasure of dealing with. I ll never shop at another advance because of this women s unprofessionalism and rudeness. I am a Veteran who does not appreciate being talked down to. I ll never shop here again 0 help.

  Sherrod Ruffin
8 months ago
When I came to this store I received outstanding customer service from Kristopher. He was friendly, helpful, and seemed to be well experienced in knowing certain products. I was in and out. Thanks Kristopher!!!!

  Theresa Scarbrough
10 months ago
I was invited to a beginners class teaching how to check under your hood. I was invited by Sandra. Her details and professionalism was so great. I was so excited because I learned so much. Thanks again Sandra

  Taylor Harris
10 months ago
Sandra was extremely knowledgeable and helpful. She was patient with me and helped me find the most affordable option to fix my AC issues.

  Kaitlin Braun
a year ago
Sheenequa has the best customer service! She was so helpful with changing 2 batteries and made the process stress free! She also changed the battery in less than 20 mins! Thank you!

  Vanessa Imagination of 1
10 months ago
The outside of the store is amazing! Very well kept. I mean, the grass and trimming were awesome! Anyway, I was there for a part I ordered.

  Madison
a year ago
Never again will I return to this location and possibly Advanced Auto Parts again...after selecting the REAR brakes that I needed, I noticed when she was checking me out that she had FRONT brakes to a completely different vehicle after me specifying multiple times. When I was trying to select the correct spark plugs, she kept trying to tell me that there was "no difference between them besides how much you want to spend" and surprise surprise she sold me the wrong ones. She was also so clueless to the basic questions I was asking that another customer in line jumped in and answered everything.

  Rod Cooper
7 months ago
Customer service is non existing at this location, no greeting, and this Angela lady rather carry on conversations about ghetto events taking place in her life...I'll never return to any advance auto, this is ridiculous.

  Anthony Stephens
3 months ago
Took my son there and the parts he needed was in stock.

  Danielle Checchi
a year ago
I can t say enough about a specific employee at this given location.I came in today to get my battery tested here today. Here is a little back story of the events that led to this moment. My car was used to jump off my boyfriend s brother s car just this morning. Today while running errands, I sat in a parking lot idling for 15-20 minutes. I tried leaving and my car died while driving. I crank it back up and the same thing happens again. I panic as I have my baby in the back seat. I pray I can make it to the nearest Advanced Auto, I did. I quickly go into the store not shutting off my engine and ask for a battery test. Of course I needed one. I begin to tear up because at this given moment I am a single momma with a negative bank account and no money to spare on a battery. (Not knowing this) The kind women helping me goes into the store and returns with a battery. I though maybe she was going to try and charge my alternator for me, but wrong she put a new battery into my car for me at no cost me me. I have no idea how to repay her, but I plan to some way. She saved me and I m not really sure she knows by how much! Thank you Twin for helping me and my baby boy. You are the KINDEST person I have come across in a very long time. I am forever grateful for you!

  Keith Swift
9 months ago
Sandra is always helpful when I go into this location, very knowledgeable and goes beyond expectations when providing service.

  Lance Wendling
a year ago
I couldn't find what I was looking for just by walking around. The layout is different than any other Advance I've ever been in. I had to approach the counter where an employee was standing there not helping anyone, and she just stood there looking at items on the counter and not asking me if I needed any help. It was very awkward and when she did engage me she seemed disinterested and impolite.

  The Woke Unicorn
2 years ago
It was kind of busy when I arrived around 3-3:30 PM on a weekday, but everyone was super pleasant and helpful. I checked online before headed to the store and the part I needed was in stock as reported on the website. Yay! I love when inventory online is current with the actual physical inventory, so thank you for that.

  Charles Clabaugh
a year ago
My daughter needed a alternator on her Honda. I'm so proud she did it on her own. But the employees helped her on a very hard bolt to get to bolt.thanks to the great employee that helped her.

  Jeff Hood
2 years ago
I needed a replacement for my headlight. They found the one I needed, showed me my 3 price options and even loaned me the tools I needed to install it in their parking lot. Great service!

  Nicole Karamichael
3 years ago
Great experience for my first time at this location that for some reason I never noticed before! The staff was friendly and helpful and carried the heavy items out for me. They had what I needed and took the time to answer my questions as well. Thanks, guys!

  Mega Boombox
2 years ago
I went first opening at 7:00 AM . No line and the counter worker was nice and knowledgeable. Store was neat and clean. They had my product that I needed. Also you can check online for your product and order it and pick it up in store. I will return.

  Carol Jones
3 years ago
Bought wiper blades on-line (a mistake I will not make in the future) and could not get them installed myself (even with the help of others). Stopped by this store and a wonderful young man named LT came out and installed them in less than 5 minutes, even though I told him I had not bought them there. This will be my go to store in the future for any of my automotive needs.

  Jonathan Coffey
4 years ago
This is the only auto parts store in town that I use. Everyone is friendly and they know what they are talking about if you have questions. I order all of my parts online and pick up in store, unless I have a question, because you can always find a great AA coupon online. Sometimes you can get 25-30% off. Don't forget to sign up for a SpeedPerks account that also gives you great discounts.

  John Michaels
9 years ago
Having a couple of older model cars in our family "stable" I find myself at parts houses regularly. The staff and management at the 5th Ave Advance Auto are friendly and knowledgeable. I have 20 years of specialty retail management experience, outside sales experience and I have owned a specialty retail shop so I've become somewhat of a stickler for service and the customer "experience". The level of customer service is exceptional and they always offer good advice. While I know it is a national chain it has the feel of a locally owned business. This comes from the people really taking ownership of their work.Thanks and keep up the good work!

  Matthew Langley
a year ago
Great place was in and out within minutes with the correct part I was percent satisfied since I walked like 7 miles to get there customer for life

  Katherine Savell
8 years ago
Amazing customer service! I went in to have a check engine light read, and I mentioned that the clicker to my car was dead. I had previously taken it to another place, and they ruined the screw, so I thought my next option was to buy a new clicker altogether. The manager looked at the key and was able to carefully pry it open. We went to change the battery, but they were unfortunately out of stock. He went outside for a moment, and he came back in with a clicker for his truck and gave me the battery out of it (at no charge- I tried to order him a new one)! Wow!!! I will be back anytime I need anything else for my car!