ABC Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Diana Byington
2 weeks ago
Did not have the part we were looking for but looked on the computer and told us where to find it. Very helpful

  Wanda Monti
a year ago
Highly recommend this place. They went above and beyond to help me find what I needed. Will definitely keep going back to them and will send everyone looking for parts to them. They are amazing and very funny to talk to. My 5 year old grandson wants to go back tomorrow

  Mark Asperger
11 months ago
NO RETURNS AFTER 10 DAYS! I'm out $80 on a bad rim I bought here. Too rusted to hold pressure. I paid to have a perfectly good tire mounted on it & the tire went flat overnight.

  Drew Walls
a year ago
Was able to locate the part I had needed online by using their parts catalog system. When I arrived it was pretty busy, and wasn't aware that I had to pull my own car part (luckily I didn't need any tools). Their prices were a bit on the higher end, and they wouldn't haggle any cheaper (since a new part was only $10 more).All in all 4/5 stars, and one thing that stuck out was their refund policy. Unlike pull-a-part, I was told ABC Auto Parts offers a full refund.

  Manuel Borda
a year ago
I was there yesterday with my friend and we received horrible customer service. First we were greeted very rudely and then we were judged. My friend had a hickey on his neck which I will be honest it s no the best sight but a very rude elderly woman was judging him and basically calling him scum because of those hickeys even though it was not her life or her place to cast judgement and then when we told her we did not care about her opinion she rudely said they didn t have any cars without even asking which type we were looking for.

  Talishae Smiley
2 years ago
You better have the patience of God to deal with this place! I really been here 3 hours waiting on a driveshaft.. I was quoted $175 over the phone but when I get here its now $250! The guy behind the counter has a very crude attitude.. they don't accept anything but cash.. their reason is because it takes to long for them to receive their money... sounds like a business problem that has been placed on the customer. The young later behind the counter is clearly on something because she can only keep her eyes open for 5 mins at a time.. when she's not nodding off she's running to the bathroom.. if I didn't need this part I WOULD'VE LEFT 3HRS AGO! with all the screaming that goes on here you will definitely need something for a headache!!

  Daniel Castaneda
11 months ago
Spoke to Mitch on a headlamp that I couldn t find. He didn t have one but found me one gave me a price, phone number to call, and a name. Will do business here again! Thanks Mitch!

  Susan Pollitz
9 months ago
It's a junk yard I was looking for a dip stick figured it would be cheap here nope $25 for a dip stick they took out of a wrecked car guys are really nice here enjoyed listening to there stories while I waited .

  Cheryl Lane
a year ago
The staff was very nice and polite! Funny and singing. Relax atmosphere. I purchased a battery and they put it in the trunk for me.Great experience!!

  Amanda G
2 years ago
This place is very unprofessional! We got a fender and a door, and they tried to give us a door that was just as bad as the one we needed to replace! Said it was just a work van (so who cares right), and it absolutely is not just a work van ! Then my husband picked out another door that they would have to dig up, and it would be ready the next day or two. So he paid for both fender and door expecting to get the door the next day or at the very least the day after. He called the next day and they said it would be done the next morning. So he called the day after (now two days) and they said they were pulling it now, so we get there over an hour later, and no one even tried to go out and get the door yet! And then my husband even had to show them where the door was! Again! And they were not busy at all. Ridiculous they can t get anything done unless you have to call multiple times or show up. While we are sitting here waiting now over 45 minutes, he s had to show them where to go AGAIN and just getting the run around and of course we can t get a refund. This place should be embarrassed! Also to add the part puller has a bad attitude and a foul mouth.You shouldn t talk to your customers the way they do. I m surprised they re still in business!

  WorthyBoy TheBachelor
6 months ago
Good place good people reasonable pricing.

  Cory Andrew
2 years ago
I ve been here a couple times, but only if I can t find it elsewhere. Their prices are super high even for level B and C parts. Service is hit or miss. Sometimes they help you right away and sometimes they ignore you like you used to bully them on the playground. For my time and money, I ll stick to Pull-a-Part.

  TASTE and the CITY with Nik
2 years ago
READ I have picked up parts from here before via Uber and NEVER encountered the racial disrespectful and rudeness exhibited over the phone to me as I just did on today! I called this business to price a motor for a vehicle of mine while I'm driving down the road passing this place. There was an older man that answered, from the beginning he was very short and seemed to not care to really deal with me. He asked me what kind of vehicle it was and I gave him the year, make, and model of my car. He places me on hold, came back, answered, and asked me the same exact question again! So I told him. He then tells me that they don't have it and that I would need to know the 8th digit of my VIN# for him to determine the size of my engine. I told him I know that info and of that digit being a 6. He then states well that helps, he goes on to tell me that there is another place that has (5) of them and that I needed to take the number down. I asked this man to hold on a sec and that I was driving my car and needed to pull my notes app up. There's a brief silence then Im saying hello 2 or 3 times and he then rudely says Ma'am I've given you the number I'm not gonna wait while your talking to someone else. ??? I try to explain to him I was quiet trying to get the number from him.The Man gets loud with me and says the number quickly and hangs up in my face. *** So I call back and ask to speak with the Manager or store owner this same RUDE old man places me on hold and then a friendly lady answered the phone, I then tell her that I was holding for the owner she says okay, places phone down. After about 5 or 6 more minutes the same man comes back to phone. So I ask to speak to manager again, and explains to him who I was that called that he so rudely and abruptly yelled out information to me & hung up.** He then tells me that he was too busy answering phones assisting OTHER people that needed help (as if I wasn't calling for help as well!) Then he says that he did hang up because he heard someone else speaking and I'm like Sir, I'm in my car alone. I also stated to him I didn't understand why his tone was so short, nasty, and just plain rude!!He tells me that he didn't care if I liked it or NOT, and that he wasn't changing his tone or words for me AT ALL and also that he didn't care of I took it up with the Manager!! He then gets even louder with me and says he don't care for my tone either! At that point I refused to allow this man to continue to disrespect me and speak to me in such a manner. So I then gave him what he gave me and hung up in his face. I refuse to argue with anyone in a business refusing me of service, this man's tone had blatant racial undertones in his voice!! To anyone Black reconsider spending your black dollars in Tarrant with these people!! I'm a local known Vlogger who goes out of my way to feature businesses and share my reviews on Google, YouTube, Instagram, and Facebook to bring them more foot traffic. I'm Never rude or disrespectful with people, the nerve of this guy, he has NO IDEA what he just did and WHO he did it too!If I was the owner and read this about my business I would feel horrible & embarrassed to have someone upfront representing me in such a negative way!!Follow me for more reviews on the food scene, venues, and businesses on all mentioned above social media accounts! Be blessed y'all!

  Junior Rodriguez
10 months ago
Wonderful they had the car we needed to get the pieces other places didnt but this did

  R R
a year ago
Needed rims for a vehicle, spoke to David who was very polite, professional, went out his wayyyyy over and beyond to assist me! They didn t have the rims in stock but was able to refer me to another co who was able to help me. Thanks David!!!!

  Crystal Turberville
2 years ago
This is the worst service ever. over priced workers and owner rude Do not do it you been warned sell bad parts and blames you for breaking the part that u didn't even install yet and the warranty they can stick it were the sun don't shine. I would give 0 they lucky to get a 1

  Clue Wyatt
5 years ago
Called them up they had my part made me pay up front cause i live no where near this place which was fine ...first quote was 65 bucks by the time they got my info it was now 99 bucks no explanation cool i pay ...a third party was picking the part up Wednesday they was ok with it. So today gets here and the driver picks up my part had to wait over 1 hour no excuse or nothing . foul language disrespect ... only go here if you have to .

  Elesya Dinoff
6 years ago
Sooo unprofessional. Put me on hold for 15 min while I listen to their unimportant chatter in the back ground. When I finally spoke to the man he made fun of my name and said "ur parents must have been drunk when they named you".. then was rude when I was asking about a part. He explained to me that it was expensive-like I was dumb. I finally f****** hung up on him. How rude!! Don't buy here unless it's an emergency. And don't bother calling, u will have to drive there for them to take u serious.

  Joseph Tamper
2 years ago
If I could give a 0 I would the worst experience ever no customer service skills and waited 1hr for a starter to get pulled got it and installed it did not work at all... Had to go to O'Reilly anyway whr I was trying not to go in the beginning to save money my car crank right up like they say u pay for what u get never again will I go to ABC again wasted a lot of time Frankies auto I highly recommend ABC hell no

  Charlotte Halcomb
4 years ago
I have not even been to the shop. The only reason they are getting such high praise from me is because of Tonya! The woman needs a raise. She was so helpful.

  Angie Brown
5 years ago
Very rude and ugly anytime you call. They act like it is an inconvenience for you to buy something from them. I have never experienced such rude and hateful attitudes. Talked over me on the phone saying "Blah blah blah" while I was trying to ask for a part. Then told me my vocal cords were going to lock up.

  Reginald Perry
a year ago
The service was great the prices was reasonable I will go back again

  Kvng Leo
10 months ago
Very helpful everytime I go and always has the parts I need for my bmw

  Holly Wiggins
4 years ago
Love Sydney of he doesn't have it he is going to give you a list of other businesses that he shows to have it. His staff always are super busy and still take time out for the customers in the store. They work super hard

  Thomas Hocutt
8 years ago
Today was my last visit to ABC. It's always a Bait and Switch with Mitch. He tells U over the phone a low competitive price. He always has some excuse to Charge more....Had been a customer for years..Quoted $15 charged $25 Typical.

  David Turner
4 months ago
Friendly, knowledgeable staff.

  Tanya Shanklin
4 years ago
I called them one day to price a starter for my 2016 Hyundai Accent and I was told that he didn't have it but he could order it and have the starter the following day by noon, this was on a Wednesday. I'm Iike cool ! The next day Thursday I call all day until it was time for me to go to work at 2 and a lady there told me that when the delivery guy came they will call me and let me know. Needless to say I never got that call. Now it's Friday and I'm calling them and they won't even answer my call. Smdh EPIC FAIL

  Vincent Martin
5 years ago
ABC Auto Parts is one of the most Lively parts place that I ever been in everything is moving the customer come in PA purchase his part and he's going with in 10 minutes I waited an hour and 10 minutes but it was well worth it due to the fact that I was purchasing a bumper and the pools they overworked due to the fact of the customer flow yet they are getting the job done as soon as possible and I was highly impressed and I will be going back to ABC parts place eventually

  Kelly Comeau
4 years ago
I have never done a review I Will read them. I feel I need to on this issue though. I needed a AC line for my Nissan Sentra the part has been discontinued and no one in 30 mile radius had one on there lot I told him that as well. He told me to give him few and call back. I did and he had found one on his lot. He wanted $75 for part and not money back if doesn't work. I told him no thanks newer Nissan's for this part is $18.00 all day online. Long story short. I waited 2 weeks pull aparts got my year car in a couple weeks later and I only paid $14.52 out the door!! This man is a rip off in my opinion.

  Trea Melville
3 years ago
Parts taken off and ready to walk out door 30 day warranty