Cooper Chevrolet Buick

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trenton Arnold
5 days ago
The whole process of buying was layed back and not pressured. We were able to look at everything we wanted to and test drive the vehicles as well to get a fill for what we really wanted and liked. Our sales man was very knowledgeable and was able to make a deal happen so we left with a new truck that day.

  Cadrew Strickland
a month ago
My experience was an easy one and the sales person Wayne Thomas was helpful but not pushy. They gave me more for my trade it than I figured I would get. Then they lower the price of the truck I chose. The staff were all friendly . The owner came and thank me which was nice. Even the loan person Body was super nice.

  Kenneth Hicks
a week ago
We were in Anniston visiting and we began having issues with our vehicle that made it unsafe to drive, especially on a 10 hour drive. The service department was so accommodating and went out of their way to help us get home safely. I can t say enough about the effort they put forth to help us and the charges were so reasonable. When we are able to relocate there they will certainly use their services. Highly recommended!!

  Tommy Reyer
2 weeks ago
Cody S. made our car shopping experience great. We drove 2.5 hours to look at a Z71 Tahoe. Cody made sure he had it pulled around front ready for us to check it out and test drive. He was able to show us EVERY detail of the Tahoe to make sure we felt comfortable with all the features. He was very kind and compassionate the entire day.Great service from every single employee we encountered that day. Other dealerships need to take note on how Cooper Chevrolet Buick is doing business!-The Reyer s

  AgirlhasnoName Pounds
4 months ago
Absolutely love Cooper Chevrolet Buick. Love love love my new Chevy Blazer. Cooper Chevrolet Buick has very professional sales staff and amazing customer service. Their service department is exceptional. We were in and out for an oil change very quickly. We will be purchasing more vehicles from Cooper in the future.

  David Harrell
a month ago
Great service! Really appreciated the hospitality and low-pressure environment. Cody and the team went above and beyond and even drove over 4 miles to help me return my rental car after the deal was already done. No surprises, quoted price did not change, and everything worked out exactly as planned. This was a breath of fresh air.

  s c
a month ago
Hands down one of the best experiences I've had buying a car. Mark and his management were fantastic. Not just the price - which was the best within 300 miles - but ensuring my satisfaction.

  Destin Harris
3 months ago
Where to begin with this one, I got there yesterday around 1030-11 and was told I needed an appointment to have my car looked at. Said that s fine and started asking questions about how drivable my car was with the issue it was having. I was then told nvm and he would squeeze me in. A few hours later and they had me in a loaner and then less than 24 hours they had my car fixed and ready to go. Amazing service from Brad and the gentleman across from him.

  Marty VanHorn
6 months ago
Best dealership I ve ever bought a vehicle from! Barry and team made the 3 1/2 hour trip over to Anniston worth the ride. Awesome price and super easy financing. Make sure Cooper is your next car/truck deal!

  Dannyelle Skinner
a month ago
My sales man did an excellent job with making sure all of my needs were met with this purchase. He even helped me download the Buick app so I can have automatic start. Best experience, give him a bonus !

  Jenny Knight
a month ago
First time doing business with Cooper Chevrolet and it was an easy breeze. No hassle and the process moved right along. We will rave about our experience.Thanks again for an easy process! Love, Love my truck!!

  Kymisha Reynolds
6 months ago
Took my trailblazer for cooper to look at and diagnose and they told me I had a battery issue. Paid 450 for a battery, 2 days later, check engine light back on. Called them back, took it back and told them, I need my problem diagnosed and fixed, I was willing to leave my truck, called back and said it was my vacuum hose, went and got my truck, this photo was on October 2nd. So if you found my issue, why is my check engine light back on? Cooper never intended to find my problem, they intentions were to keep clearing my code, damaging my engine. My engine goes into limp mode, and could possibly damage my truck. They wanted me to keep coming back to constantly get money. They pulled my code, told the issue but said it was my vacuum hose, when really it s a sensor, some simple they didn t wanna fix because it s not much money. I definitely won t be using them again, they ve ruined any future business I planned to have with them.. they are definitely money hungry and the people who use to be there aren t even there anymore. It s a bunch of young people who are money hungry.. now my battery was only 2 years old so it wasn t bad, they were too lazy to charge it and charged me 450.

  Willie B
3 months ago
I live in Georgia so I worked over the phone with Micah to purchase my 2024 Silverado. He helped me work through the process and was patient while I figured things out for a couple weeks The day of purchase, I called Micah and advised I was on my way. Upon my arrival he had everything ready to go for me. I was in and out within two hours. Awesome service and a really good deal! Highly recommend Cooper Chevrolet!

  Jaceson VanGrandt
a month ago
Service was good but when car was done there was grease on the front where the hood and front clip meet.. roughly 12 inches long.. more than likely someone brushed against it but still, considering we literally just had ran it through the car was prior to our appointment made it frustrating..

  Maggie Bonner
2 months ago
Everyone was so helpful and made the transaction smooth. Thank you for one of the best experiences I've had purchasing a vehicle. I love my new Tahoe RST. Special thanks to Barry and Tim!

  James Peoples Jr.
5 months ago
This is the 2nd truck that Cody helped me purchase. He has been nothing less than exceptional with both experiences. I do not like to haggle back and forth and will not do it. I didn't have to worry about that with him either time. I told what I was willing to do and he done what he could to make that happen both times.Finishing up with the closing was just as good. Brody from the financing department made it as easy and quick as possible.

  Gary Golden
3 months ago
The team was very professional, diligent and efficient in granting my purchase of a new Camaro SS. I m pleased to have worked with them and look forward to seeing them again. Marc C was great!

  Mark Mccaig
5 months ago
I have bought three vehicles from Cooper Chevrolet and will never buy another one.I brought my vehicle in( 2020 Silverado)with 30,000 miles and had the sensors on the back up replaced because according to them they had been damaged.(there was no visible damage showing) but I agreed to pay to have that done. I told them at that time that I had an issue with the radio cutting on and off and not picking up my phone properly. Service man told me that when it updated on its own it would fix it. They failed to document that I asked them about it and then the radio went out at 46,000 miles at that time the back up camera worked properly only the radio would not pick up my phone or the screen would not light up. I took it back in last week to have it fixed. They said it needed an update but when they updated my radio it now says that it is a Cadillac not a Chevrolet and now the back up camera does not work and the radio does not work properly and will not pick up my phone just like it was doing when I took it at 32,000 miles, they basically told me there was nothing they could do and that the radio does whatever it wants to when it gets updated. They said the only way to fix it was to replace the radio at $1500 and I had to pay that. I think it is ridiculous that you should have a vehicle with this fewer miles on it and have these sorts of problems and it is not my fault that they did not document that I told him there was a problem when it would have been covered under warranty at that time. I will never purchase another vehicle, or take my vehicle there to be serviced and I suggest no one else do that either.

  brittany williams
4 months ago
Good customer service! I dropped my car off but didn t have a way to get home so one of the friendly staff members offered to take me home. Overall very pleasant experience and I will be taking my car back for future maintenance

  Colton Cromer
3 months ago
Service department is horrible. Had a 2016 Camaro, with a collapsed lifter. I knew that what the issue when I took it to them. They then stated it only needed spark plugs, and quoted me 1800$ to replace the spark plugs.INSANE, when that wasn t even the issue. Beware, they will try to lead you down a rabbit hole on repairs to empty your pockets. I told them not to do anything else to the car, and that I wanted to pick it up. I was charged 402$ for nothing when I picked up the car.Update: Car went to a different shop, who confirmed the issue was the lifters, and fixed it in less than a week. The car never needed spark plugs, cooper was just trying to rip me off.

  Heather Almaroad
a month ago
We've bought many cars from Cooper Chevy. We have always been treated like family and received fair deals. They make buying a car fast and easy.

  Amber Jones
5 months ago
My experience was amazing. The salesman berry really helped me find a vehicle in my price range. Surprisingly I was able to get approved for a brand new vehicle. I didn't feel rushed at all and everyone was very nice. I highly recommend Cooper Chevrolet Buick!!

  Hanna Hindman
5 months ago
Mark was fantastic. He worked with us over phone/text because we are out of state. He knew every option the car had and how to operate it. He was also super easy to work with and really made the process smooth and enjoyable!

  Britt Sullivan
5 months ago
Cody was great from the first inquiry until we ended up purchasing our 2023 Tahoe. He was quick to respond & willing to work with us on a price we were comfortable with.

  Alan Rutherford
6 months ago
I set up appointment online for service of my vehicle for 12:00 Noon. Arrived about 25 minutes early but they started at my appointment time. Work completed in a timely manner. Found an issue but OEM parts not available so I will schedule at a later date. Waiting area was good with water, coffee and restrooms available,

  Margie F
4 months ago
Chris went above and beyond to help me. He was knowledgeable and friendly. He spent as much time with me as I needed.I'd definitely recommend your dealership to others and point them in Chris's direction.

  Renzo Doychef
2 months ago
Wouldn t recommend going here. Drove from Georgia to see a 2016 Silverado 2500HD which supposedly didn t have a check engine light only to find out that the codes had been cleared so that the light wouldn t come up on the dash. I made the salesman aware of that and was told they don t check them but someone obviously cleared the codes there. The truck has an injection pump code which can be a very expensive repair. Beware of the 2016 Chevy 2500HD Silverado Duramax listed for $14,996.

  Chris Long
3 months ago
Ken was very helpful and polite. He listened to what I was saying and although the truck I wanted was not available worked very hard to put me in the closest model.

  Matt Paisley
5 months ago
Barry and the rest of the sales team were excellent from the first phone call to the final handshake. It really was a great experience purchasing from Cooper Chevrolet.

  Greg Tucker
a month ago
Barry was exceptional. Met me on the lot, talked about what I was looking for and I found the vehicle that checked all the boxes. No pressure at all.