AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ceejae GITLIVE Gilbert
2 days ago
Great variety and staff. Can order ahead and pick up later. Everyone seems to be knowledgeable about the tools and everything else you could be looking to fix your car. Very helpful will return.

  johan vega
2 months ago
I visited Autozone in the evening and was helped by Roberto he was very helpful I bought a headlight And Roberto said he would try to install the headlight for me if it was easily accessible. It took 15 minutes to install I was very grateful he was nice enough to take the time to help me. I will definitely be back.

  K Smith
2 months ago
Went to Auto Zone last week. They were not that busy. I waited 15 minutes for service. No one even acknowledged i was there. Guess i was too white to be seen. I just left and went to O'Rielly's instead.

  K i Aba
5 months ago
Even though the store was busy. They tried their best to assist customers. Going above to change my air filter and battery.

  Tina Jones
a week ago
Very nice and helpful customer service

  Paige McCoy
5 months ago
AutoZone online is a joke! This is the second time I've ordered something paid extra for expedited shipping says I'll get in on 1 date then after payment says it'll be 3 days later even with expedited shipping! Will NEVER use the online shop again! I'll pay extra for a place that tells the truth about delivery dates!

  Valorie Anguilm
5 months ago
Staff is very knowledgeable and friendly and they have good prices.

  Jeromy Johnson
a month ago
Had what I was looking for. There was a big price difference in there and say a big retail chain who everyone loves and hates.

  koma krazy
a year ago
Last few times dark haired lady has been rude and acts like your bothering her on top of her busy flirting with other employees. I just went next door and had no problems... They do know they have 3 More part stores nextdoor don't they ?

  Noble Russell iii
a year ago
Was there ten minutes before an employee noticed me and didn't ask me if I needed help or anything. Went back to clowning around with the other employee. Manager must have left early because there was definitely not any work being done. Probably why I couldn't find the oil and filter that I needed. Still not on the shelf. Managed to find one of the many things that I needed but decided I might not ever get checked out so I put it back where it belonged, seemed they needed all the help that they could get. Won't visit that store again.

  seinna may
a year ago
Javier was so nice and helpful and even put in my tag lights for me. The definition of good customer service was there 5 minutes max. Quick and easy service.

  Billy Totherow
11 months ago
There loyalty plan is far and above all others in the area.Always informative helpful and prices always meet or beat competitors

  Gladys Barreto
2 years ago
I came in there last night after a bad experience at the Gadsden location. I was given the wrong sparks plugs, parts I didn t need and he forgot my brakes. Axel and Kane apologized for the experience but went above and beyond to give a stellar customer experience. They were having system errors and worked to get my stuff fixed for me. Best experience that I ve had, and I appreciate all your help!

  Elmo Duncan
6 months ago
People they tore up our truck putting on a battery. I thought they needed a raise until they tore up our truck. They need firing.i want be back to no AutoZone parts.

  Sean
4 months ago
Nice to actually have people spend time to help you find the part you need to repair your vehicle. I will definitely be coming back.

  Arthur Tillman
5 years ago
The prices here are double what they are anywhere else, there were two people working and one of them had no idea what they were doing. The other had an awful attitude. She asked the one who didn't know what he was doing to pick up the phone and talk to someone who had been on hold, and there was nobody on the line and she said, "good. I didn't want to deal with him anyway." She kept being short tempered with my father and I and was very unpleasant to be around. We were simply being nice and ignoring her ignorance but I won't be caught in this store ever again.

  Rachel Weaver
5 months ago
Always friendly, helpful, and knowledgeable

  Vanessa Lopez
9 months ago
Autozone has some great service I got helped looking for my parts everyone was really nice and was patient with me thank you Autozone for your service

  Bruce Baxter
3 years ago
I stopped in to get my battery checked and it tested bad Shane was helping me. He told me my battery tested bad and showed me that one of my terminals was broken I purchased a new battery and a new terminal he installed both for me. I greatly appreciated all his help that day. I will definitely be coming back here instead of Advanced Auto.Thank youBruce Baxter

  Enrique Gomez
4 years ago
Luis, Geo and John are very VERY knowledgeable in parts and advice. As I'm sure the rest of the people that work there are. So if your looking for courteous, professional help with your do it yourself projects on any of your vehicle's with AWESOME good pricing. Then the few extra minutes you spend waiting will be WELL worth your time.

  Michael McMurtry
8 months ago
Had to get brakes for my daughter's car. Staff was great

  Nicholas Hamlett
6 years ago
Ordered the part wrong twice and never even apologized. Went to Napa across the street and they were extremely helpful and got the part ordered right the first time within 24 hours. I understand a miscommunication but there was no effort to make things right. Don't go here when the cheaper more skilled store is right across the road!

  Elmo Duncan
2 years ago
Come visit us. We are the best parts store. Thanks. I'm a good customer here . Best parts store. Wow .pi love the best parts store in the world . Ya need a vacation raise ham and turkey. Love this place.

  alexus needham
2 years ago
Love this store!! Kane and the younger boy Javier were very helpful bc I am not very car smart! Will not shop at any other parts store! Thanks guys! You re doing awesome!

  Brian Moore (Armyballer)
a year ago
Great dudes working here...to prove a point inlet them install a battery in his truck so he now knows he don't have to always go to the dealership and get robbed.

  C Baker
5 years ago
They helped me out when my battery light came on and explained everything to me in a way that I could understand. Thank you for not talking to me like I'm stupid because I'm a woman and know nothing about cars. I do appreciate the professionalism

  Suzuki Squid
11 months ago
Very rude an left me in hold for over 20 minutes then told me I could not speak to a manager an hung up on me

  Steve Williams
5 years ago
3 stars due to parts are usually in stock if you know precisely what you need. My most recent visit was on a Sunday so maybe I encountered the "weekend" help, not sure. I went in with the precise name, part number, and my phone showing that the store had it in stock. It took 2 people approx 25 minutes to find the part and ring it up. I observed 2 customers stand at the counter, engage an employee about a vehicle issue, and twice witnessed smoke screens from the employee(s). #1 If you don't know the answer, say that you don't know, #2 Throwing guesses and parts at a vehicle when you don't have the ability to diagnose the problem is a character issue, #3 The problem begins with leadership. The old school, knowledgeable help that we used to find at AZ has been consumed by the corporate world.

  Michelle Ragusa
5 years ago
I was returning a battery for core charge... Manger told employee he could do it she just had to put in the code so we went to the cash register to wait for her to come put in code.... After a minute I looked down where she was standing at the end of counter and she was on her personal cell phone... I said excuse me can u come put the code in... She snapped at me saying don't start that I said you were on your phone while we are waiting for you ... She replied telling me it's none of my business what she was doing she was talking to her boss... Mind u the phone was on counter I could have heard her talking ... Anyways I told her ma'am the customer come first ... She continues tell yell and argued with me... I Kno why she did this too.. I am a cancer survivor I only weigh 90 pounds ... A lot of people treat me this way because I'm little because of all the meth heads around that area ... I felt very dissatisfied and disrespected I will never spend another dollar at AutoZone .... I told her she doesn't have good customer service skills and I was going to call corporate about this she get rude again as I asked her for her name she said it was Shenna Atkins ... I'll be calling corporate tommorow she needs to be fired ...

  Aaron M
a year ago
Friendly and helpful staff but shelves were not stocked with product as one might expect.