Parks Automotive - Auto Repair and Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Dowell
3 months ago
While on a trip to a nice fishing weekend in Neshkoro are car started running bad on interstate just as we came in to Defrost. We hit the exit and drove to the nearest auto repair shop to try to solve the problem the guys in the shop was willing to order parts and watch me try to fix it myself. Once I had exhausted my ability with tools I had even being 5 minutes to close the boys says bring it in the back. After a quick check we found the engine had dropped a valve and was done for. They was nice , super friendly, helpful and helped us find a car lot to trade our car off . Great place with amazing customer service.

  michael breunig
a week ago
Great, independent automotive shop. Efficient check in, comfortable waiting area, and quick service. Definitely will be taking all our vehicles here.

  Joshua Kayser
4 months ago
First time and last! Had a parking brake light on. After an hour and a half they called me and said they didn't know what was wrong, and told me I would havd to take it to a different shop. When I went to pick up the car, they charged me $241.00. very shady way to do business. You always hear about auto shops ripping off customers, here is a perfect example.

  Janet Meixner
5 months ago
Men in parks always do good work and are very courteous. I feel like I can leave valuables in my car and they will not disturb them while they work on my car. Very trustworthy. Good price too

  Kyle Meise
2 months ago
Very helpful, saved me some time and money by properly diagnosing issue. Got us in way quicker than any big shops or dealers around. Nice guys very knowledgeable and fun to talk to.

  Dolly Finn
2 months ago
Awesome service. Very friendly workers . Josh is awesome. Tow truck driver Tony was awesome too. I recommend this Auto repair shop if you want good five star service.

  david albert
4 months ago
Courteous and professional. They got me in same day, took care of a leaking tire in about 30 minutes, and I was on my way. Great service!

  Peyton Marquez
2 years ago
I will recommend any of my friends or family to this business! They have a really great team of people that will take care of you like no other shop! Had a bad situation with my car and they helped me as best as they could, I can not complain! My brains all over the place trying to fix it but, I think his name is Josh! Jim GIVE THIS MAN A RAISE! Best technician or boss to have around shop, very respectful and honest he knows what s going on 100%! This shop works on everything so don t be afraid to bring in your Classic or whatever you have! THEY WILL TAKE CARE OF YOU! My father has a 1966 C10 Chevy and this is the only shop he let s touch it! Please take my review to consideration and give them a try if you are looking for some work done on your car! They got you covered!Thank you Parks Team for taking care of me and all my cars! I ll keep them coming to you guys!Services: General repairs & maintenance, Wheel alignment

  Jennifer Lecesse
6 months ago
I've been coming to Parks for my regular vehicle maintenance for years and they always do a great job. This last time I was there I'd asked them about a noise I was concerned about. Not only did they diagnose the problem but they referred me to the dealer to get it fixed FOR FREE. Turns out there was a recall on the part.You can't beat the small town honesty and helpfulness of these guys.

  Bob Jeske
8 months ago
Our car's temperature light went on as we were nearing the DeForest exit (heading toward Milwaukee from up north).I pulled into a local gas station and found that my radiator was completely empty.Three different residents in the parking lot said to go to Parks (a mile down the road). I filled the radiator with water and drove to Parks where I was greeted by Pete.Despite being very busy in the garage, they took my car into the bay and within a short time informed me that the hoses and radiator were in good shape, but the cap was probably the issue.Less than an hour later we were driving off with new coolant, new hose clamps and cap, and a bill much lower than I expected.Parks has great service and reputable employees. It would have been so easy for them to convince me that I needed a new radiator.Very impressive.Service: Auto water leak repair

  J B7074
4 months ago
Great service-great technicians! We have always had a great experience here and recommend them often to others.

  Teri Salkas
8 months ago
The best auto repair shop ever!!! I hit a blown tire on the highway and they immediately assessed the damages and gave me a quick temporary fix to get on my way at a very inexpensive cost! They are honest and trustworthy! The mechanics were pleasant and courteous. I highly recommend this repair shop!Service: Auto body & trim repairService: Auto body & trim repair

  Outdoor Family
a year ago
Outstanding service and support they have ALWAYS done an amazing job on all my vehicles, they explain everything. Very knowledgeable people. I have been going to Parks for over 10 years and have NEVER had and issue or problem. I trust them way more than a dealership.Services: Steering & suspension repair, Steering & suspension replacement, Vehicle Inspection, BrakesServices: Steering & suspension repair, Steering & suspension replacement, Vehicle Inspection, Brakes

  Deb Loiselle
10 months ago
These guys were a great rescue! Water pump died on 94. They towed and repaired in 24 hours. Friendly & professional and didn't take us to the cleaners on price. Thanks Guys!

  ron prust
a year ago
Had all of my oil leak out of the motorDidn t know what happenedThey towed my car to their shop and found the problem and had it fixed in only a matter of hours, even though they were rather busy.I appreciated that they got me in and fixed me up, knowing that I would otherwise have had no way to get back home! And they did it for a very reasonable price! Thank you!Service: Auto maintenance

  Laura
a year ago
AMAZING! Took it to Honda first, they couldn't figure it out in 6 days. This place was so fast, so professional, so smart. They took our car in, had it fixed within 24 hours and it needed some trial and error to fix. Only charged us for the actual problem, got updates throughout the whole process. Any car problems for us in the future, definitely will be here!

  David Weger
2 months ago
They're a bit pricey but they'll get the job done

  Teresa DeLong
a year ago
I was headed to Mayo Clinic. Tire pressure indicator came on. Pulled in with no appointment. The fellas got my car right in and out. Smiles and well wishes as I left. A great group of fellas.Service: TiresService: Tires

  Ash Tree
10 months ago
My parents went there for their front brakes and they were quoted $800 because they claimed their calipers were bad. Being elderly on a fixed income, they drove the car over an hour to my husband who used to bea mechanic at a dealership and he said the calipers that both front calipers were perfectly fine!!! The caliper pistons moved without issue and even the caliper guide pins were properly greased and moved freely by hand as they need to do. There s no other way to put it the auto shop completely lied about one of the calipers needing to be replaced. Additionally, he was able to get all parts, including premium (slotted and drilled) performance rotors, for half the cost the shop was trying to charge for just basic parts, let alone performance parts. So all they needed was new pads and rotors!

  Evan Hunt
3 years ago
I am a former automotive technician with high standards for workmanship and quality customer care. Parks is the ONLY place I recommend people take their vehicles that are no longer covered by factory warranty. I have had multiple (although few) experiences with Parks as a customer over the last decade. I called yesterday and was able to schedule a waiting alignment appointment on recently purchased truck for an appointment within 24 hours of my initial call. Josh was great on the phone fielding my concerns and getting me on the schedule. Dave was working the desk when I arrived and I was treated like an old friend that was just in yesterday. The tech team was able to perform the Alignment service and rotate my tires and have me out the door in 1hr (on the button) from check in to check out and my truck drives like a completely different vehicle. I was extremely pleased to see the bill lower than I anticipated by about $25. I watched Dave and Josh bring out multiple damaged components and walk those customers through the repair and diagnostic process in plain English, and they made sure the customers understood their findings and reasons for replacement. I can't say enough good things about Parks Automotive and their awesome staff! HIGHLY recommend!

  Julie Mahoney
a year ago
I wanted to give a shout out to the folks at Parks Automotive. The tire pressure on my motorhome tires was low, and I had no luck using the air station at a nearby filling station. Google showed Parks automotive was close by, so I headed down there. They were happy to help me and checked all six of my tires and got them all properly inflated. And they wouldn't even take any money from me! I really appreciate them helping me out and have to say that the folks in DeForest are very fortunate to have such a repair shop in their town.

  Heather S.
3 years ago
Parks has done work on both of my cars over the last few years. They have ALWAYS been honest and only fix what they need to. Their prices are reasonable and they always get things done quickly. Lucky to have such a reliable shop nearby! Thank you!!Service: General repairs & maintenanceService: General repairs & maintenance

  Brendon Baillod
3 years ago
I've been taking my vehicles to Parks for nearly 30 years. They've done everything for me from brake jobs to full engine and transmission replacements. In all the years I've done business with them, they've always been extremely honest and competent. They are up-front when a repair is not worth doing and they have always impressed me with very reasonable prices for their work and for parts. DeForest is very fortunate to have a trustworthy, consistent and long-established auto repair shop in town. I don't take my vehicles anywhere else.Services: Transmission, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes

  Bryant V.
4 months ago
I've always had great service here!

  Rebecca Lewis
4 years ago
My car broke down many hours from home on the 4th of July weekend. They were able to get the repairs done really quickly, and since we just left the car there they did all communication and payment over the phone. I was really impressed at how accommodating they were and that the work was done quickly at a reasonable price.

  Andrew Jones
11 months ago
i come here for everything, tire patches, leaking hose replacement, brakes, new shoes for my car. i go here first and if they refer me elsewhere (has only happened once in over 7 years) they send me to the next best place!

  Luke Justman
2 years ago
I've used Parks for everything from plugging a hole in a tire to full brake job. They're a bit pricey, but the quality of work is high along with the customer service. Don't mind paying for quality, rather have peace of mind than bottom dollar price!Services: Wheel alignment, BrakesServices: Wheel alignment, Brakes

  Jessica Koss
5 years ago
For years I have struggled to find a shop that is reasonable with prices, eager to help & provide good customer service. Josh is always friendly & gets me scheduled right away. Calvin has been beyond amazing in helping me with various car issues & questions. I will no longer have to go shop to shop or dealer to dealer wondering if I can trust who s working on my car or if they ll shoot me straight. I am so happy I have found a place to bring both of my vehicles! I strongly recommend them! :)

  Tess Anderson
2 years ago
I've been going to Parks for years and even after moving I still choose to drive a little further to continue having them service my vehicle. They are efficient, knowledgeable, and they provide guidance when I want it. Highly recommend.

  Mike Schmitz
3 years ago
Cannot say enough good things about Parks Automotive. Our van broke down in a gas station in De Forest. Pulled up Google Maps and Parks had the best reviews, so gave them a call. Of course it was the Monday after Christmas so Josh said he could get the van and look at it, but could not guarantee he would have it done that day. Well, long story short he called about 4 hours later and had it all completely done. Could not imagine better service than what we received from Parks! If you are unexpectedly broken down -- do NOT hesitate to use their services!!Service: General repairs & maintenance