Chipps Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Donna M. Thorn
2 months ago
The gentlemen that I talked with, in person and on the phone, were attentive, respectful, and didn't treat me like I was a stupid female. They listened, and offered excellent advice. They are honest, and their integrity is excellent. You're gone to the rest, now go to the best.

  Patricia Smith
2 months ago
My car was inspected. I waited for a short time. As always I'm very pleased with the professionalism. Thanks again.

  James Norton
5 months ago
We've been customers of Chipps for years now, and have always been pleased with the expertise and friendliness of the staff. Today was no exception. Whenever persons ask us where we take our vehicles, we always tell them about the high quality of workmanship, honesty, and care reflected in time taken with patrons to be sure that services rendered are appropriate. We are fortunate in having discovered Chipps!Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Brakes, Battery, Oil change

  Brian McCommon
10 months ago
Chipps recently took care of my AC / Freon issue. They were quick & efficient but also communicated with me during the day the day they had my vehicle. I've taken my vehicles to them since last Fall and will continue to do so.If you're in White Hall, Fairmont or anywhere in the vicinity, I'd encourage to take your vehicles to them as well.

  Nick F
a year ago
Was referred here by a friend for valve cover gasket replacement on an 05 dodge grand caravan along with some other things that needed fixed. They did an amazing job with this visit. The difference from before and after was night and day, in a good way. I will continue to take my vehicles here for service. They treat your vehicle like their own. Don't push things on you you don't need. And are solid people to work with. No complaints from me. If you ask anyone, I always have at least one complaint about something. Not with Chipps. Keep up the excellent service guys!

  Paul F.
a year ago
The traction control light was turning on intermittently on my car. They were able to diagnose the problem and locate a replacement part quickly. The price for everything was very reasonable. I will definitely go to them again with any future problems.Service: General repairs & maintenanceService: General repairs & maintenance

  Doss Arts Danielle Doss
6 months ago
I brought my car to them immediately after it was ignored by Ken Ganley Kia! They found some problems immediately and let me know the turnaround time and exactly what I was looking at. They are always awesome. They have worked on all of my cars and my kid's car. I can't say enough great things about them!!Services: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignmentServices: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment

  Aaron Broadwater
a year ago
They replaced some axles on a Subaru I had. Manage to get it done in a day. It looks good and rides smoother now. However I wish they would have wiped away the axle grease around the exhaust from switching it out, had more smoke leaving the shop than I arrived. All around friendly people there. Edit: they addressed the issue I had and apologized for it! Great customer service and all around great experience.

  Shawn Harris
3 months ago
I have always had a good experience at Chips Auto Repair.

  Jake Zadjura
a year ago
The staff is incredibly friendly. I can also tell they are honest, which is a necessity for my preferred auto mechanic. I felt that $82 for an oil change was a bit pricy, but it is a price I am willing to pay for speedy, friendly, and honest service.Service: Oil changeService: Oil change

  Richard Qualls
a year ago
I am out of state my new jeep had a rock gothru the radiator and all the jeep dealers would not see me. Jeep said they could look at it in a month or two. Chipps was busy but checked my jeep and repaired it in a few short days. They took care of me and I would highly recommend them if you are in the area. Once again they saved me and I really appreciate them. If you need anything automotive don't waste your time at the dealership go to Chipps and be treated the way you should be treated.Service: Auto water leak repair

  Daniel McCollum
a year ago
Update: I have continued to use Chipps for maintenance and repairs of my three vehicles. I like that my vehicle is fixed right the first time. I appreciate accurate estimates. The friendly staff is great to work with. I have recommended Chipps to my friends.Original post: We just moved to the area and Chipps is our mechanic. They are friendly and knowledgeable. One of things that is important to me is that the mechanic looks things over and gives me an idea of what needs to be fixed. I never feel like they are trying to gouge me. They are honest. They also do the work right the first time which is also important to me.Services: General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Brakes, Auto maintenance, Oil change

  Otha Britton
2 years ago
The staff is very friendly and professional. They provided a general time frame for the repairs, along with an estimate of the charges, and they stuck by the time frame and the charges. Unlike a certain car dealership I have used in the past but will never use again, they didn't shove a bunch of routine maintenance jobs in front of my repair work and they didn't just start trying a bunch of things that might fix the problem. Instead, they quickly identified the cause of the problem and went to work immediately to fix it.Services: General repairs & maintenance, Auto brake repair, Engine repair

  Bri Snodgrass
2 years ago
They replaced my slave cylinder in my 04 Honda civic and i am forever grateful! I dropped my car off after work at 8pm and by 3pm the next day it was finished and ready to be driven home! I had NO IDEA my clutch was that bad until they returned it to me feeling like a brand new car! The staff was super polite, knowledgeable, communicated with me throughout the qhole expierence. They're a little more expensive then the other places I called, but the work speaks for itself! Highly recommend Service: Auto maintenance

  Riley
a year ago
Took a week to change serp belt and check fluids. After getting my car back, I've had to tighten these cheap Duralast belts twice. Drove an hour to get there (because I thought they'd be OK), so I feel as if I've wasted the money on parts, labor AND gas.

  Ken Rehm
a year ago
I have used Chipps for many years for multiple vehicles. Always great service, always reasonable on price! Professional fast and they actually call you about your vehicle!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Brakes, Auto tire replacement, Vehicle safety inspection, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Brakes, Auto tire replacement, Vehicle safety inspection, Oil change

  Rachel Barone
a year ago
I caught a nail driving to a work site in the area and stumbled upon Chipps Auto. The guys were very friendly and worked me in quickly without having an appointment. They plugged my tire and I was able to get home safely. Thanks again!Service: TiresService: Tires

  Barbie Kendrick
2 years ago
Service is always fast, honest, reasonably priced, and the work is done right the first time. They go above and beyond. During covid I had a scheduled appointment to replace brakes and rotars, had injured my back and couldn't drive, they were nice enough to come pick up my jeep and bring it back when the work was complete so I wouldn't have to reschedule.

  Mark Estel
3 years ago
I've been taking my vehicles to Chipps for several years now. They do great work. They have true mechanics who work there, rather than just "service technicians" who can only resolve a problem with a code reader and a step by step service manual. As an example, we have a hard top convertiable that wasn't raising and lowering correctly. The dealer didn't know how to repair it and gave me an estimate of $3000 + to replace every component. Chips looked at it and did the repair for under $200. It's functioned great ever since. From major repair to oil changes, I recommend Chipps.

  William Barkley
2 years ago
Third mechanic I've been to in Fairmont. I have no need to look for a fourth.They replaced my brakes, calipers, rotors, and fuel neck. They allowed me to keep my car on their lot until I could save up to get the work done. They took payments and started the work when I had the majority of estimated cost paid.I left the shop and still had an issue that was supposed to be addressed. I called them up, explained the situation, they took the car back in and fixed what was needed with no issue or "rack fee".I feel confident in their work and recommend them highly.5 out 5.Services: General repairs & maintenance, Brakes

  Mervan Newbold
a year ago
Always helpful and thorough in their explanations, never pushy, very honest and forthcoming in all our dealings so far since we moved here two years ago. I've no reason to go anywhere else for my car service!Services: Auto engine diagnostic, Tire rotations, Oil changeServices: Auto engine diagnostic, Tire rotations, Oil change

  Sherry Jones
a year ago
I had my car towed to this shop to get a diagnosis of why my car shut off when I put it into drive and reverse. They called me back and said my transmission was bad. I could not afford a new transmission so, I had it towed home and took it to another garage...It was NOT the transmission at all. It was a bad MAF sensor. I will NEVER take nor recommend this place again nor to ANYONE.

  Renee Yarrington
5 years ago
These guys are great! Our transmission went out on our way through to go on our first ever family vacation. We dropped our vehicle off with them and rented a car to finish our trip. These guys were able to get our vehicle in and get a new transmission and the work completed by the time we finished our trip. They were a little higher priced than a couple other nearby shops, but I don't regret paying a little more for the service and quality work that we received from them. They saved us as much money as they could due to the situation and we are very thankful!! We made it home and they called to check on things. That means a lot.

  Adam Shackleford
2 years ago
I took my car there when I thought I had a transmission problem. It ended up being some things left over from a previous accident. They weren't able to get the insurance to work with them but they did an excellent job keeping me appraised of what was going on and were very honest and upfront with me about what was going on and I needed to take the vehicle back to the place that originally did the work.Services: Transmission, Air conditioning

  Angie Hart
6 years ago
I highly recommend Chips Auto Repair. They are honest! I miss understood when getting an estimate, I thought he said $2,000. When I went to pay for the services, he said no, it was $1,000. He could have easily pocketed the extra $1,000 but he was honest. They also completed the work in a timely manner and are very customer oriented! I ll be a customer for life and will always recommend Chips!

  Richard Hammond
8 years ago
Honest and Reputable Repair WorkI knew what was wrong with my vehicle and they verified it without trying to tell me I needed more work done than I needed. The job was completed on time as promised and my problem is fixed. This company does great work, does it correctly and won't keep dragging you back to try and nickel and dime you to death. I have used this company for over 25 years and have never once been sorry! I have recommended many people to them and all who have tried them were satisfied.Vehicle: Ford EdgeService Date: 06/04/2015

  Bob Hunt
a year ago
I took my 11-year-old pickup to them, and they repaired it for a very reasonable price. They had trouble getting parts since it was so old, but they kept looking until they found them. I highly recommend this company.Services: Transmission, BrakesServices: Transmission, Brakes

  Makaila Todd
5 years ago
They found the problem with my car immediately and called each time to confirm pricing with me before performing any maintenance. I was very surprised at how fast they were able to fix my vehicle. After repairing my car, they explained to me what they found and showed me the faulty parts. They do honest work and are very polite. I highly recommend this repair shop.

  Ron Bell
5 months ago
They took their time to fix my car, every professional guys

  Devin
2 years ago
I have used Chipps multiple times! They are always great to work with and super fair prices on anything that needs done. If you are looking for a place that great and timely this is your best bet in the area!Services: General repairs & maintenance, A/C installation & repairServices: General repairs & maintenance, A/C installation & repair