East Texas Automotive HLR
4.9 (67)
3447 FM2869, Hawkins, TX 75765
(903) 769-1313
easttexasautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Randall Hampton
a month ago
Brought my truck in for an inspection, and I was impressed with the efficient service. The shop was adequately staffed to handle both customer inquiries and prompt inspections. The customer area was well-maintained and tidy, creating a pleasant environment. The staff was not only welcoming but also friendly. I plan to return for future services due to the positive experience.
Staci Taylor
3 weeks ago
Very pleased with the crew at East Texas Automotive! Needed an oil change and Tank did a fantastic job! Fast, friendly and efficient- very courteous too! Been coming here for a while and they have never disappointed us. Always great service!Service: Oil changeService: Oil change
Ramon Flowers
3 weeks ago
Greatest service I've ever had on an oil change. They went above and beyond just to care about their customers. Highly recommend!
Brenda Reed
a month ago
Counter person was very friendly and professional. They go right to work on my oil change and tore rotation. Very timely service.Thank you
Robert Alcock
5 months ago
Had a great experience on 11-10-23 made an appointment to have my truck looked at / be repaired. They diagnosised it - but couldn't do the repair. They reffered me to East Tx Automotive in Winnsboro that could do the repair. When I asked how much I owed them they said nothing. Wow what a great business - We will definitely be coming back to them.Service: Auto engine diagnostic
Claude Norman
5 months ago
It is so wonderful to have a local, experienced and honest auto repair and tire shop. They have been NOTHING but Great. Fully recommend for all auto service needs.
L. P. Sanders
6 months ago
We went in to have our vehicle inspected (older pickup that the gas gage doesn't work on). We ran out of gas just as we pulled in. One of the workers helped us push it on the drive. I asked if they might have any gas. The owner said that they didn't but to have a seat and he would be right back. He drove several miles to get gas and came back and put gas in my tank. They then did the inspection. We went on in to town to get our tags; then filled up his gas can and returned it to him (thanking him and other workers for their help and how much they went out of their way to help us. Extremely grateful!!!
Kim Raglin
6 days ago
Friendly, efficient and quality service! Also, a very convenient location.
Justin Coe
11 months ago
Great place to have my truck serviced. I had an oil change, tire rotation, and trip safety inspection. The price was very reasonable. The coffee tasted great. I will be taking my truck here from now on. I highly recommend East Texas Automotive at HLR. Great work and thanks!
Heather Christine McRae
2 months ago
Never had a problem here but foly has and its wrong how there doing her. O know for a fact beacuse im.with her when she goes up there.
Rebecca Allen
8 months ago
I have had my wife's Honda CRV serviced here for a couple years now. After the last time, I noticed something below the engine that appeared broken or a piece of debris. Wasn't sure what it was. So I took it to the Honda dealership in Tyler. They informed me that it was a cover over the area where the oil and filter were serviced. Apparently, some of the screws were missing or weren't replaced properly when the oil was changed and it had to be replaced. When done I took the receipt to East Texas Automotive. To my great joy, they paid for the repair! THESE ARE GOOD PEOPLE!!! Will definitely continue doing business with them!!!Services: Tire rotations, Oil change
Carol Walker
a year ago
Took my car in for safety inspection tag. They were well staffed to handle business in shop plus getting my inspection done quickly. Customer area was clean and neat. Staff was welcoming and friendly. Will definitely return here for services.
Deason Hunt
3 months ago
This is my go-to place for car service. I'm ever been disappointed. Good service
Richard Welch
a year ago
Took both vehicles for an oil change and tire rotation. Service and price was amazing. Cody went above and beyond to see what was wrong with my tire sensors. Great experience and would highly recommend East Texas Automotive.Services: Tires, Tire rotations, Oil changeServices: Tires, Tire rotations, Oil change
SHARON ADAMS
a year ago
Had frozen brake caliper, didn't know why car shook really hard which they found was problem. Also had new window motor installed. Great service. In past had blown head gasket, good price. Highly satisfied.Service: BrakesService: Brakes
Windy Thomas
a year ago
I was leaving on a cross country trip that very morning and found that I had a low tire. I was new to the area and went in and explained my situation. They said that they would take a look. Within 30 minutes they came back and said I was good to go. When I asked how much...they said, No charge! They don't charge for patching tires and they patch them from the inside which is the correct way. Needless to say, they not only lived up to their excellent reputation, but now I am a customer for life! And I was able to make my trip without incident, which is priceless!
James Catalano III
a year ago
My experience with them was Great. The owner gave me an estimate 2 days ago on an A/C recharge and it was within his quote. He said I could come in on Thursday morning to get it work worked on and even though they were slammed they fit me in and got it completed while I waited. Thank you
emma cole
a year ago
I am a young girl and sometimes getting my car fixed can feel intimidating but the people here are the kindest and most honest people. It is out of the way to come here but I will definitely be back every time I need something!Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
Micah Phillips
a year ago
I called needing just an oil filter (was given wrong size elsewhere) and they got me set up with exactly what I needed. They don t normally sell individual parts, but went out of their way to make sure I was taken care of. Great local business. Take care of these guys and they will take care of you.
GM Shad
7 months ago
Finally an automotive shop that can be trusted near HOLLY LAKE RANCH! Keep up the good work "EAST TEXAS AUTOMOTIVE"!
Lauren Lee
a year ago
Got an oil change there and they patched my tire and rotated them all for free! This is the second experience that I've had with this business, and each time I have felt like a valued customer!
Michael J Barton
a year ago
Friendly service. went above and beyond.I went in for an inspection and they went through my truck with a fine tooth comb pointing out maintenance needed wonderful group of guys
Richard Herod
a year ago
These guys do great work at a fair price. Great communication and superior customer. Highly recommend to everyone. Services: Tires, Steering & suspension repair, Vehicle Inspection, Wiper blade installationServices: Tires, Steering & suspension repair, Vehicle Inspection, Wiper blade installation
David
a month ago
Service was fast and on time. Thanks
Sandy Duffy
5 months ago
Just got an oil change but got right in without a long wait.
Cindy Miller
a year ago
These guys are wonderful!! Did a minor repair for me and didn t charge me. Will definitely be a return customer!Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance
Dennis Bow
2 years ago
They replaced my brake pads and rotors and 1 caliper and did a great job. Fast friendly service and great prices I will definitely go back.
Kyle Hammmonds
a year ago
They did a good job on inspection they should have checked a few more things out but they got it done look um up if you need work done to your automobile
bobby hollingsworth
2 years ago
Excellent service. Very friendly people. Will definitely be using them for all my automotive needs from now on.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment
Janet Wright
a year ago
Knowledgeable, honest, friendly service. Reasonable affordable prices. We'll be back for sure!