Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gabriel munoz
a month ago
I needed a motorcoach removed from a property, Rick was the only guy around who took the time and equipment to come and get it. He was punctual and very careful with the property not to put unnecessary ruts in the ground. I would definitely use them again and would recommend to anyone.
Marisha Gopal
5 months ago
If I could give minus stars I would. I had an accident on Saturday and the cop refused to let me use my tow company to get my car. They called ricks to picked up my car and when I called to find out when I could come get my car they refused to let me pick it up till Monday so I had to pay more. They we so unprofessional and disrespectful. They all had horrible attitudes. If you don't like your job then find a new one but if you are taking money from people at least be respectful. I am glad I have AAA because they helped me so much more. I will never recommend this company to anyone.
Pablo Esco
4 months ago
The fat white lady with the glasses is the evilest most hateful person I ve ever come across trying to get my car out. Will try everything not to release it so they can keep it.There is no excuse for any human being to ever act or treat people how she does. That s sad for a person to wake up and feel the hatred she has in her heart. There s a special place for people like you in the after life
Eric Simonsen
6 months ago
They picked up my car from an accident and towed it to their yard. Very easy to work with.
Hailey Benson
7 months ago
I called needing a tow and they showed up within 5 minutes. Let me sit in the truck with the ac, while waiting for my ride to get there. Very friendly, very courteous an overall wonderful experience.
Ester Hinojosa
2 years ago
I am from out of town and my car broke down. Rick s team was an absolute blessing. I was completely lost on what to do or how the insurance process works. They helped me through the whole path. I would recommend this company to anyone! The tow truck person was so kind and waited for our ride and helped make sure we got everything we needed. Definitely a 5 star team!
thomas r
4 years ago
Rick s has always been absolutely wonderful on the towing and the auto repair side. The few times I ve needed towing they have gotten to me very quickly and took care of us when broken down and after my wife wrecked her Explorer. I have found the auto repair side of his business to be very efficient and usually get my vehicles right in when I go there. They are very professional and trustworthy and we will continue using them.
Tracey Yett
2 years ago
We got stuck outside Bridgeport with a flat. On a Sunday. We were working through roadside assistance with our insurance company, and they contacted Rick's. Rick called us to clarify where we were, what we needed, where we needed to go, etc. His wife even made some phone calls on our behalf to see if any place was open. The driver (Calvin??) showed up and was so friendly and patient and helped us figure out our best option - stay in Decatur overnight (cause, Sunday). He took us to our hotel and then dropped our vehicle off at the tire shop so it would be there first thing the next morning. I don't recommend being stuck on the side of the road on a Sunday afternoon, but if you are, DO NOT HESITATE to contact Rick's. Thank you both for taking some of the anxiety off of a stressful situation!
Billy Blaze
2 years ago
every year i need an inspection the place i went to the year prior in no longer doing inspections, its been this way every year in Bridgeport. three years ago it was the case here, they told me they were not doing inspections any longer. this year the place next door was no longer doing inspections so came back here and found they were doing inspections again but the guy that does them was out running the tow truck, after an hour wait i finally got my inspection, it was quick and painless and they dont nitpick you to death like other places in Bridgeport.
John Thompson
a year ago
The gentleman Tim that came out to help us move our car was so helpful and caring for our situation I honestly couldn't and wouldn't recommend any other tow truck driver and I will most definitely be asking for him if I ever find myself needing a tow
Just Sayin'
3 years ago
I am not a man of many words therefore I will simply say that Rick's is Wise County's absolute best when you need a vehicle transported. They are pretty good at Auto repair as well.
Inspire Kandi
a year ago
Place was kinda hidden but staff was friendly. Easy to get down to business if it wasn't car crash I would like this place
Cheri Ritter
2 years ago
We have used them for years and are always satisfied with their services. Good prices and Great people!
Bobby Byrd
4 years ago
Very good company for towing I will request them to anybody I had to use them today.
Rachel May
2 years ago
They fixed my my ujoints and and driveshaft
Monty stjohn
3 years ago
They have always treated me right!!!
John Vogel
a year ago
We'll see Tuesday
Jerrie Acker
2 years ago
Vehicle inspection