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Auto Hans European Car Repair

4.9 (352)

  15840 Addison Rd #3288, Addison, TX 75001
  (972) 788-2043
  autohans.com
  Claimed

Auto repair shop Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  s taylor
a month ago
Auto Hans was recommended for me to have my MB serviced. The diagnosed my concerns, discussed the results in detail, and repaired the essentials and two recommendations.The men in the shop were professional and have a sense of humor.A loaner vehicle was provided although I was prepared to wait it out and the work was completed at said time frame.I would definitely recommend Auto Hans for foreign vehicle repairs.

  Vic Hogue
9 months ago
I've lived in Addison for over 23 years. I owned a couple of BMWs and a Mercedes. Now currently I own a BMW 650i Twin Turbo. When my engine light came on, I never hesitated where I would take it to get the best honest assessment. Hans and his brother Alex always provide the only service I trust. Hans provided me with a loaner car and when they were finished with my car, it was cleaned inside and out ready for pickup. Thanks, guys for you're expert assessment and repairs.Services: General repairs & maintenance, Oil change

  Andreas Lawson
a month ago
Alex and his team are experienced experts and I always receive excellent service. Thank you to Alex, in particular, for 15 years of great service. For any Mercedes owners, I highly recommend Renntech tuning packages which Alex installs.

  Phil Migicovsky
3 months ago
I have a 1995 911. Red convertible. I have had it since 1996. Its like one of my children. I recent had a ton of work done and I am extremely happy. Auto Hans has been taking care of my 911 for decades and I would not take it anywhere else. They also did a great job with my Audi and Mercedes Benz.

  Gene Bennett
9 months ago
Alex and his team did a fabulous job with my classic Mercedes! He kept me advised every step of the way and went out of his way to make sure everything was correct for the year model. As I am a member of MBCA NTX his shop was highly recommended by many other in our club. I would recommend Auto Hans for all your German car needs.Services: Transmission, Auto power window repair, Steering & suspension repair, Engine repair, Transmission repairServices: Transmission, Auto power window repair, Steering & suspension repair, Engine repair, Transmission repair

  Chris Petersen
2 months ago
Alex and Josh were great to work with. They fixed an electrical problem that two other shops had failed to correct on our 14 year old Mercedes. Their prices were reasonable and well explained. I will be coming back to them in the future.

  Laurie R
4 months ago
I had a great experience with my BMW SUV being repaired here. Costs were very reasonable, especially compared with the Dealership. I would encourage everyone to at least get a quote here. Quality work by well qualified professionals. Thank you!

  Kali O'Campo
5 months ago
After having my car checked by two other mechanics/locations, I was referred here from a friend. They gave me the most thorough diagnostics with a real strategy for getting my car back on the road AND offered the best price.They are some honest people and I feel confident moving forward with the best options to get myself back on the road safely again. Thank you, Russel and Alexander!

  Timothy Allen
3 months ago
My wife had a Check Engine Light (CEL) show up in the evening. The next morning, I drove her car to Auto Hans and it turned out that an unknown rodent had eaten part of the wiring harness.Auto Hans was able to diagnose and fix the problem before the end of the day. They were in good communication with me the whole time.

  Eric Dion
5 years ago
Recently, I purchased a Mercedes S63 AMG from Auto Hans. This was smoothest purchase experience ever. Alex told me that it was in perfect condition and that is no exaggeration. Normally, I would be rather nervous about buying a seven year old car. But, because the trust they earned through years of excellent service, I did not hesitate to buy this masterpiece. The deal we struck on the purchase and trade in of my old vehicle was very fair. There was no sales nonsense like I have experienced elsewhere. Just a fair, honest, and easy transaction. I am so delighted with this car and my continuing relationship with Auto Hans.

  David
2 months ago
My family has used Auto Hans over a quarter of a century. I would not go anywhere else. Always honest and helpful with maintenance items and advice to what may be needed in the future.

  Adavia Thornton
8 months ago
Alex was very professional and efficient. His team replaced the AC compressor in my Lexus IS250. I dropped my car off on a morning Friday and it was ready for pick up on Tuesday morning. They also offered a loaner car which was very much appreciated. Great shop with fair prices.

  a acd d
4 years ago
I'm so impressed with the service and work, that this review is the ONLY google review request that I've done or will do. But for Hans and Alex, I make an exception. After 22 years of ownership I thought my Benz was headed for the big scrapyard in the sky...Nope, Alex jumped on it and quickly diagnosed and fixed the problems. These folks spend many hours training and studying the art and science of automotive repair. If you are serious about vehicle ownership, look no further. Honest pricing, great service and most of all, you can trust them to shoot straight and do the job correctly. This is the only place and the only folks I'll trust my Mercedes to. You should do the same.

  Jenita Johnson
7 months ago
I have trusted Alex and team to service my Mercedes 450 GLE for several repairs. My A/C went out on the hottest day of the summer - the team took care of me in 1 day and recently Russell helped me discover a miss by the dealership that left me without brakes - yikes! He then helped me convey the issue to the dealership that led to the repair at no cost to me. I am grateful. Many, many thanks!

  R McClain
a year ago
This auto shop did an excellent job. The bill was no higher than the quote. My light appears to work as it should.Excellent customer service. Loaner car and they gave my car back to me washed. I ll come back for my regular services. Thank you

  javiera larra�aga
7 months ago
The guys were super nice to me, however they told me that my car needed a part replacement and that would cost $600, but they forgot to tell me that that price was for the part only, so they added $980 for the job. more taxes. In total I had to pay about $1,600 to repair a car that cost $3,000. They should make you an estimate before work and make you sign it so you don't get surprises like I did.Also my car had new rubber floor mats and they left the driver's floor full of grease or oil.

  ellen spell
8 months ago
Very unprofessional. I have an Audi that needed a leak down test, told I needing a new engine and it would be 9k. When I asked for the results after asking they told me the mechanic who worked on my car was let go. That they didn t have a record and couldn t get it from him. Didn t offer to redo the test or help me further. I went to them because of the reviews and how close it was to my workplace. It s very mom and pop shop. They seemed to help every old man who had a nicer classic car than mine before speaking to me. They clearly have old systems they are working on. And unless you drive a classic older car that needs buckets of money to maintain they won t help you. So I traveled out to my father s mechanic that worked on all of his cars for him to tell me that I d just been scammed. I didn t need a new engine just a little bit of work. You are better off going to a dealership then giving them your money.

  Kevin Yates
8 months ago
Auto Hans provides quality, good customer service, and professionalism. They took wonderful care of my VWG Golf. Laid out my options and even worked with my schedule to get the job done. They even gave my car a little wash after. I will be using them forever. Thank you guys!

  Randy Ramirez
a year ago
Went it for a brake flush and came out with a freshly washed car. Service as always was great. They went above and beyond in answering several questions I had about their services and products. Very knowledgeable and eager to help. You go to Auto Hans for the service, and you stay for the relationship. Currently in my third BMW with them. My 2007 is currently at 170k miles and I m a firm believer that it s still running like a top because of Auto Hans.Service: Brakes

  Chris Sdun
a week ago
Great service! Great knowledge base! I wouldn't take my car anywhere else!

  Brett Moore
a year ago
Alex always takes good care of me and will even let me borrow a loaner car when one is available. Nobody knows my old, high-mileage M3 as well as Alex and his crew who keep that car running great. I'd recommend them to anyone with a German car.

  Evan Johnson
3 weeks ago
I didn't end up getting any work done beyond a diagnostic, but they were super friendly and helpful.

  Searri O'Neil
a year ago
I have known these men that own Auto Hans for years and they are HANDS-DOWN the best in the business!! They are priced very fairly and their work is outstanding. I had my brakes fixed in ONE day (the dealership was going to take several days). They go above & beyond in customer satisfaction. Alex and his employees do INCREDIBLE Work!Service: Auto brake repair

  Donald Ping
4 years ago
Have bought a car and sold them a car. It was seamless and pleasant experience both times! Also for almost 25 years they have serviced my BMW 750IL. Need I say all my experiences with repairs have gone smoothly!

  Gabrielle Nikolin
a year ago
I initially took my car to Auto Hans because they were highly recommended and I have been a customer of theirs for about ten years. They have a very clean shop, are experts in their field and they evaluate and complete the work in a timely manner. Their pricing is competitive and I have never had to return once a repair was completed. I recommend them enthusiastically, without reservation.Services: General repairs & maintenance, Engine repair

  Jeffrey Wright
3 months ago
Very professional, transparent, and thorough. MB has never run better, would take it back to Auto Hans without hesitation.

  Stephanie Burnette
a year ago
I used them this week for the first time. Alex quoted me for the repair of the most likely cause of the issue. His quote was half of the price that the dealership quoted me. It was fixed in one day. It was actually a lesser problem and therefore it cost less than the quoted price. I was provided with a loaner car. And they washed my car as well! I will be going back for routine maintenance services, and I would highly recommend this shop!! Thanks guys. :)

  Stephen Whitley
8 months ago
these guys are amazing...had my transmission controller on my 07 E350 Mercedes replaced...not only did they do that but somehow they fixed my sunshade in the rear window and on the panoramic sunroof! I'll use them as long as I have this car and for any other German or foreign cars I buy in the future!

  Miranda Edson
a year ago
I always love dealing with Alex. He's straightforward and always explains the details of repairs needed for my car. My car is always ready either on time or early, and if any additional repairs are needed I am contacted promptly and the problem and any additional time needed for repair is explained so that I understand. I highly recommend Auto Hans for anyone with a European vehicle.Services: General repairs & maintenance, Auto engine diagnostic, A/C installation & repair, Brake service & repair

  Sandra
3 months ago
After a terrible experience at park place Volvo, I was referred here. Great experience. Very honest and explain things very thoroughly.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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