Second Chance Auto LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacob Davis
3 months ago
This is my second time going through second chance for a vehicle and they treated me as such. They are understanding of the low income family's struggle and do their best to work with you as long as you show them you are reliable. They go above and beyond to help find your perfect fit and are able to show you all the information you need, not hiding anything. They give you the Carfax report without asking and are transparent with their prices. They also offer discounts on you payment if you send the receipts for oil changes offering up to 60 dollars off your payment. Definitely will be returning here when we need another vehicle. Thank you for your service and your commitment to being the best.

  Sheena Connelley
2 weeks ago
I dont even want to give them one star they gave me a car that caught fire then blamed it on me when I hadn't touched anything on the car, the car fire happened in Oct of 2023 aic wanted me to fix it and no one could guarantee that the car would not catch fire again so I was pressured to drive and fix a car that wasn't safe finally got the insurance company to agree with me and file it at a total loss they valued the car at a little over 7 thousand I was being charged almost 14 thousand for a 2014 Nissan rogue was told by Chad and Michael that if I wasn't satisfied with the value of the car to go through there appraisal attorney so I did and for the last 4 months or so I've been trying to contact the attorney the insurance company and second chance all to find out today that since second chance got a check from the insurance company that covered what was left on the loan I was sol when it came to the appraisal so they figured it was ok to just go with that now mind you I did get back my 1200 for canceling the warranty but am now out a 4 thousand dollar down payment and a few car payments because they got there money after telling me that the car was worth way more than 7 thousand and I should use there appraisal attorney DONT GO TO SECOND CHANCE CUZ THEY WILL TAKE EVERY CHANCE THEY CAN TO RIP YOU OFF AND COME TO FIND OUT IN THE LAST 7 MONTHS IM NOT THE ONLY ONE SO ILL BE FILING THE REPORT AND ALL CORRESPONDENCE WITH THE BBB BEACUSE THEY DEFINITELY DONT MAKE IT KNOWN THAT THE VEHICLE YOUR BUYING WILL ALSO BE USED FOR THERE PERSONAL USE BACK AND FORTH TO WORK AT THE DEALER SHIP HORRIBLE COMPANY WILL NEVER RECOMEND AGAIN NOR WILL I BE NIEVE AND GIVE THEM MONEY AGAIN THANK FOR SCREWING OVER A SINGLE MOM ON A FIXED INCOME

  Kristina
2 months ago
Going car shopping with one daughter is hard but taken two daughters car shopping was stressful. We went to second chance auto and Michael made it so easy for us. He was great giving us all the information. He was so nice. We walked off the lot buying two cars. Thank you Michael

  Taylor Smith
2 months ago
I had a great experience working with Michael! My car is paid off now and I have had it for almost four years and it has been the best and most reliable vehichle I have had! If I am ever in the market for another vehichle, I will certainly be returning here. Highly recommend Second Chance Auto if you are in the market for a vehichle!

  Adam Webster
3 months ago
Good people. Work with you on getting a car. Nice vehicle's to look at. I got a nice car Nice good warranty work with low credit score. Good place to get a vehicle.

  shyan shortridge
2 months ago
I went there today for a car they wasted my time, made me fill out a bunch of paperwork just to tell me my application was expedited but i couldn t get a car today. I was there for almost 3 hours to leave with nothing but anger.

  Jenny Simcox
3 months ago
I bought 2 different vehicles from them over a 7yr period and both times I had excellent customer service! My credit score went way up! I would recommend them over ANY buy here, pay here place!! They offer reliable vehicles and honor any warranties purchased easily! Great place to deal with!

  Jayy Cee
8 months ago
Excellent customer service, they work with no credit and or bad credit highly recommend to anyone looking for a good reliable vehicle and very reasonable payments

  Stephanie Biancuzzo
2 years ago
I had a not so great credit score and they didn't even hesitate to get me out the door with a vehicle. They have a limited selection at the actual building, but do have a nice variety of vehicles. I went through some of the toughest times in my life and they were more than understanding and have become a part of my family. I won't go anywhere else to get another vehicle and I would recommend anyone to second chance auto. Kayla and Micheal are my life savers and you can't get a more understanding staff. Love them!!!!

  Business AsUsual
2 years ago
Well I was very surprised I left with a car the day I went in. Great friendly staff and they work very good with your budget. Even got a good trade in for my older car. Interest is a little high but my credit wasn't off the charts either. But none the less I had a great experience and got the car I wanted. I would definitely recommend Second Chance Auto because they do give you a second chance.

  Chad Andrus
7 months ago
I honestly believe that there is no better place to go to establish credit and get a great warranty.

  Dawneigh Decker
8 years ago
They are great! We got our car from them and had no problem. We get reimbursed for our oil changes and if something goes wrong with the car you can take it to there mechanic and they will fix it because you have a 3 year warranty! Who can complain about that?

  philip H
5 years ago
Just purchased my second vehicle from Second Chance Auto. Very nice employees, Eric and Chad are great to work with. Just offered a new warranty, for 36 months and no milage cap, great for a family with only 1 vehicle.Vehicles are all lower milage for the years, they do a great job of making sure they are road ready and inspected.

  Molly Johnson
2 years ago
Great options for people with limited/no credit. Very friendly staff and worked with us until we found the perfect car for our purpose. Even the aftercare is very good!

  Mary Beers
3 years ago
received a letter today telling me i was behond since Oct 13 2020 and I wouldnt contact them sent them all my correspondne and even showed where they took money out from my bank. Not a happy camper. Wont deal with them anymore second car I bought this is how I GET treated.

  christene lee
a year ago
I will definitely buy from here again. Everyone is friendly and helpful. Prices are very reasonable too.

  Rachel Maynard
8 months ago
Got my van through them. Very nice, very knowledgeable answered my questions without making me feel dumb

  Km K
4 years ago
They messed up our payments so we were months behind on payments when even their records showed we really weren't, they're very ignorant and not business accurate. Theres plenty more places to get a car that actually know business.

  Denise Harshberger
2 years ago
Staff is very helpful. I have bought more than 1 car from here. The financing is responsible.

  Amber Mclain
3 years ago
I LOVE Second Chance Auto!! Such great people to work with! They go above and beyond!! I will not go anywhere else!!

  Matthew Slemons
4 years ago
Great staff and affordable payments. Would recommend these guys to anyone. Thank you Chad for taking care of us!

  Brittney hottle
7 years ago
Best warranty around!! Will work with you and they CARE about you. Great quality cars:) you definitely get taken care of there!

  Hanna Fei
10 months ago
nice guy let us use the bathroom. 5 stars

  Brittney Andrus
3 years ago
They're easy to work with. The manager is pretty hot too so its worth buying your car

  Dianne Dincau
5 years ago
The staff at Second chance Auto is very helpful and friendly and can get you in a vehicle regardless of your credit .

  justin Jones
4 years ago
Great place to buy a car everyone was very nice and made everything simple and smooth would recommend to anyone

  Malynda Allshouse
5 years ago
The staff here is so friendly and it's a wonderful way to build up your credit!

  Brigida Guebara
5 years ago
They do give you a second chance on reestablishing your self .great employees. And they certainly work with you

  Matt W
9 years ago
They are the best used car dealership I've ever had to deal with. Friendly staff who care and try to help you out.

  Patrick Green
2 years ago
Haven t been able to catch them in the office or on the phone