Forge Hill Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bobby
8 months ago
I live in York so I haven't taken my car to Lou. But I have come to know him as a friend and my daughters since they live in southern York Co. recommend Forge Hill Auto for excellent service. I have a beautiful classic car and Lou is responsible for finding it for me. I just want to say if his workmanship is as great as his personality, you can't go wrong taking your vehicle to Forge Hill Auto.

  Christine Yarko
a year ago
I got an estimate for front and back brakes on my 2016 Ford Escape. He had the best price my car was scheduled quickly and ready around 1. He also had a recommendation on my plate he mentioned it's inligible, and we could get pulled over for it. He said I could take it and have a new plate ordered with the same plate number. I greatly appreciated this, and he rotated my tires at no cost since they were already off. I plan to go back and use this as my local mechanic. I highly recommend!

  Joshua 'Aaron' Dunn
a year ago
We're a little disappointed with this shop, surprisingly. Unlike a previous positive review, about a year ago I stopped in to speak with Lou about a reoccurring issue with our classic car. I had it towed ($100) in which he hadn't taken much time to see what the problem was. In the end, he said that it was safe to drive home, which it clearly wasn't and others agreed too that it was a wise move on my part not to do so (safety for myself and others on the road). We left with no answers. I then spent countless hours researching what the problem could be (I didn't mind - it's my car). Once decided on a course of action, I stopped back in to see about having the car re-towed back for the project, which Lou agreed to do the work on in a few months and even said that he would look into possible solutions to the problem himself too. Things seemed perfectly fine in that he provided me with his cell #, email address, etc. to keep in touch (he personally indicated that he checks all those sources). However, when the time came, regardless how often I reached out through all of those means he never returned any of my messages. What happened? It would seem as if Lou always prefers folks to drive to his shop, wait for him to finish whatever task he is doing at the time, and then wait for him to speak. Unlike Lou, I don't work from home - I work multiple jobs and don't have the time to constantly keep driving all the way over to his shop just to ask a simply question, especially w/ the current high fuel prices. This was why the telephone was invented in the first place. It's insulting too because if you want any info, you must drive to his shop with the hope that he'll be there. Once there, you wait and follow him around in which you have to plan on being at his shop for a considerable amount of time. Again, who has time for this? Despite all that, I even recommended a friend to have a front-end alignment done at his shop in which he never reached out to this individual neither - embarrassing me. Insulting still, when my classic car was running fine, I even took a friend of Lou's out for a spin and quickly gave Lou contact information about a body shop immediately when he asked about it. Family and friends within the community whom I've spoke with alike have all reported the same experiences - he can do good work, but 'Amish Lou' doesn't believe in the use of phones / very poor communication, in general. This is how you treat customers? If it's something that you'd rather not do, just let your yes be yes and no be no so that folks' don't waste time and can go elsewhere. I understand being busy, but if a business is busy, why not have someone to help answer the phones for you? In the end, the problem with the classic car was minor, yet cost him business. Word of mouth is crucial in any business and, unfortunately, he lost ours...JADServices: Exhaust, Engine repair, Brakes, Oil change

  Mike Pearl
a year ago
The gentleman who works at/owns this shop was extremely helpful when I got a flat tire. I was visiting from out of town and was concerned about getting home. He helped me right away, found the screw in the tire and repaired it right away for a very reasonable price. He even checked all my other tires and filled them with air as needed. The world needs more honest, helpful auto repair places like this one.Service: Tires

  Moog Ambrogio
a year ago
Was able to speak to Lou the day after Christmas. He kept me updated throughout the process and didn't overcharge me. Best mechanic service I've ever had.

  Aaron Dunn
4 years ago
Absolutely the best garage - taken both my daily driver, as well as classic car to his shop & I could not have asked for better workmanship. Lou truthfully takes pride in his business, is incredibly knowledgeable, fair, & above all - he is *honest.* More garages need to be like Forge Hill Auto! Having work done here reminds folks of how garage shops used to be in which the mechanic actually took the time with pride & went the extra mile to care not only about the quality of workmanship regarding the vehicle under repair, but also in customer service. Two thumbs way up for Lou at Forge Hill Auto & a customer for life! A+++++

  Sandra Kagle
6 years ago
I have been going there for 14 years, and I wouldn't have another mechanic work on my vehicles. I've always said to many people I know, "I would put Lou up to any other mechanic that they could find." His work is always fairly priced and handled very professionally.

  april asbury
4 years ago
Very fair pricing and fast work. So nice to finally find someone to fix our vehicles who does good work, is fast, and fair priced. All around great place to get cars worked on and inspected.

  Mary Hawley
a year ago
Took my car in for inspection. Lou couldn't have been more honest and gave me a couple of suggestions! Will definitely take my vehicle back to him.

  Michele Sikorski
5 years ago
We moved here from the Baltimore area and had gotten used to the evils of car repair shops after being taken advantage of on more than one occasion. I can't thank Forge Hill enough for making me see that there are still honest mechanics out there. There are never any unnecessary add ons, ridiculous labor charges or unnecessary parts. One less thing to worry about.

  Susan Licharowicz
a year ago
Best service in town! Highly recommend for any and all service. Only wish I had found out sooner!Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Auto maintenance, Oil changeServices: General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Auto maintenance, Oil change

  Nicole Veit
3 years ago
First time going here and I will definitely be back again! Excellent service and he was super nice! Thank you for your kindness and great service. So hard to find that anymore!Services: Tires, Oil changeServices: Tires, Oil change

  Dave Kelly
a year ago
Lou is the best to deal with very honest and explains so I can understand

  Bill Becker
4 years ago
Fixed all the problems we found on my car did a great job! and easy on the pocket book.

  Robert Phillips
3 years ago
Owner Lou is incredibly honest, reliable and good and competent.

  Darlene S
3 years ago
Lou is amazing! Really knows cars and his customers.

  Daddy Dice
6 years ago
Great work, very reasonable prices and very happy ,and will certainly go back again.

  James Schwartz
3 years ago
The best service at very fair price. Lou is the best!!

  Craig Bunker
6 years ago
Lou is awesome, incredibly knowledgeable and very fair!

  Richard Briggs
5 years ago
Lou is a very trustworthy and reasonable mechanic

  Bob Phillips
7 years ago
Excellent work at a fair price. A very honest business.

  BOBBI MARTINEZ
3 years ago
Trustworthy and reliable, always does great work!

  Ryan A
4 years ago
The absolute best place to take your vehicle!

  Frederick August Decker
a year ago
Friendly, timely, and thorough service.

  kenneth burton
3 years ago
Great place to take your vehicle

  Jeff Wever
5 years ago
The owner is always helpful and courteous.

  Philip Turner
5 years ago
Excellent work highly recommend

  Joe Koz
6 years ago
Lou is the best.

  Fredrick Farmer
a year ago
Very detailed

  Richard Baker
7 years ago
Green service