QuickLeadFinder: Find qualified leads in less than a minute, driving targeted business opportunities. Get 1000 Leads - 100% Free >>

Lucas Auto Center

3.9 (114)

  14005 Madison Ave, Lakewood, OH 44107
  (216) 521-3017
  lucasautocenteroh.com
  Claimed

Auto repair shop Car wash Convenience store Gas station

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Elizabeth S
3 months ago
As a young woman, taking your car to get serviced is intimidating. You don t know if you re getting scammed or preyed on for knowing little about your car. I was going in for my 100,000+ mile check up (30k overdue ha). Jim and his son did a great job making me feel comfortable and building trust. They walked me through a ~$65 bumper to bumper inspection and promised not to do anything further until I heard their assessment AND a quote. They told me to take my time in deciding what to move forward with. The prices were very fair and they were FAST!Timeline:Tuesday night, I requested a quote on their website.Wednesday, I received an email back with a time I could drop off.Thursday morning, I dropped off my car.Thursday afternoon, received a phone call with quotes.Friday afternoon, picked up my repaired vehicle.I m very happy with the service and will be coming back to support this local, family business :)

  Amy Posch
3 months ago
I always buy my gas at Lucas. Then one Sunday I had a flat tire. The puncture was on the side so it couldn't be plugged. They had the tire size and style I needed in stock and had me back on th road in about an hour. On a Sunday!Then months later, my dealership showed me that I needed new front brakes for over $700 (!?) So I took it to Lucas who scheduled me in 2 days and did a great job for less than $400.Staff is always friendly and helpful. Love this place!

  Skyler Nguyen
3 months ago
*REAL & HONEST REVIEW*The guy who runs this place is a complete MORON. Took my car in for some simple work and left with it even worse than when I brought it in. He is uneducated and his prices are also ridiculous. Not to mention the customer service is incredibly rude. Don t let this guys take advantage of you watch out !!! And it s really funny because you can see how he argues with everyone in the reviews . Couldn t come up with a bright enough excuses , so he responded saying my car was never at his auto shop LOL like I said MORON .

  jakub wadsworth
4 weeks ago
Called in for a tire repair, they took me in right away and fixed it very quickly! Always appreciate good and honest service!

  Marcia Zuhse
8 months ago
These people are great! I've gone there for tire problems and routine maintenance. They have always been helpful and professional. They don't try to push more than you need. Prices are reasonable. They're open on weekends. Couldn't ask for more. Highly recommend!!

  Harrison Fay
2 months ago
Fast service and good pricing. I dropped my car off for a flat and got a quick turnaround

  Megan Kerr
7 years ago
My car has very low profile tires and I had a hard time finding a shop that would mount a new set for me. Lucas Auto Center seemed happy to do the work, so I gave them my keys, signed an authorization form, and waited. The process would take an hour and a half, they said.After two hours, a mechanic came out of the garage and placed a number of chewed up lugs on the coffee table. Many were missing the metal a tire iron rests on. "We finally got your tires off, but we destroyed most of your lug studs in the process. They swell and we couldn't get the proper tool on them. You'll have to leave your car here with us and we'll order new ones for your car, but they're not cheap and we can only get them from the dealer." These parts are $14 A PIECE, and I have 16. I had places to be and needed my car to get to them, so I started crying.Rather than stop and ask me what I would like to do after they destroyed the FIRST nut, they kept going and tore up almost ever one on the car.I complained (the person who was not the manager totally agreed with me but wouldn't go to bat over it) and they put the lugs back on, but there's no way to get them off without special equipment now, and when I asked if I could order online and provide my own and have them put on, they said "Sure, but we'll have to charge you."These people damaged my vehicle and overcharged me. Almost $200 to have tires mounted and balanced and the car in worse shape than I started.

  Rich Alexander
6 months ago
Terrible experience took it in for a sound in the passenger side, said they found the issue. Sent my mom to pick it up because I live an hour away and the noise was still there. Said it was a different issue and that it would be an additional 1100.

  Trinity Shelton
8 months ago
i like going here for the gas station and store, but i was disappointed yesterday. granted, it was probably my own fault partially, but i had went in on saturday morning to set up an appointment to have my car looked at on tuesday. late monday night i had something interfere with that plan, and so i emailed to reschedule since it was too late to call. in the morning on tuesday i woke up to a response email telling me basically that the issue my car is having sounds too severe for them to be able to look at it this week, and that i should find another place that can look at it quickly and tow it in because i shouldn t drive it. i live next door and the car was parked on the street outside, which would have saved me the hassle of adding extra towing fees onto whatever costs i m looking at for repair. it s just disappointing because i was told by my friend that works here to come here, and they couldn t help me.

  Alex Israel
11 months ago
Had my car not start on a Sunday morning and after AAA couldn t fix it I was left with no choice but to get it towed to what was the only place open on Sunday. They were extremely helpful, provided great service and communication and the pricing was fair. Had it fixed and ready by the next day.Service: Auto maintenanceService: Auto maintenance

  Samantha Polo
a month ago
Thank you so for taking care of my van. Very kind and transparent, I ll never go anywhere else

  Maya Saurer
a year ago
My name is Debra Hutchinson and I just want to say a big thank you to Lucas Auto Center. The service and cost repair didn't break my wallet and they returned my car to me.Very happy to find an honest company. I personally recommend them to all that need a repair or maintenance for their auto's.Service: Auto brake repairService: Auto brake repair

  Jessica S
3 years ago
I was nervous about taking my car here because I have never been. I needed a wheel bearing bad and it was a Saturday. I'm glad I listened to the positive google reviews because they did a great job and quickly and the price was exactly what I knew the work was worth! You can't ask for a better business to support. Great hours, great service, quality work, and fair pricing.

  Megan Persinger
a year ago
Rude and disrespectful customer service. Stopped to get gas and pick up my order to go from the restaurant next-door. Was harassed by the man working in the garage and threaten to have my car towed. He demanded I get gas first before picking up my online order from the restaurant I told him no I will be right back to get gas. I did purchase gas thats one of the reason i stopped there. Definitely will never come back to this location after being threatened by the staff., Word of advice to the owner please make sure that you talk with your employees or if you are the owner learn to have some respect and how to talk yo people.

  Kledi Sula
a year ago
Cant say enough about this place. They are so polite and really treat customers like royalty. I hit a glass with my tire and was losing pressure fast. They were backed up with work but still managed to fit me in their schedule within 25 minutes. Incredible! Highly recommend this place!

  Billy M
2 years ago
They took advantage of my elderly father. His van started smoking due to a tear in one of the radiator lines , so they kept it for about 5 days , started working on it on the fifth day , they charged him over $500 for less than an hour job, then to top it off they wanted to charge him $300 for a $15 thermostat and that s when I put my foot down and told them don t do anything else, went down the street to another shop and they told me they would of charge me $250 for the line fix plus the thermostat plus a flush. I recommend staying clear from the shop because if they can take advantage of the elderly they ll take advantage of anyone.Service: General repairs & maintenance

  Josh
4 years ago
Friendly staff, quick service with no frills. Did the work I had hoped for at the price I expected. Asked for a free brake inspection and they followed through with honesty to let me know there was life left on my front brake pads. Two cars in the family serviced within two weeks with great service both times. We shall be back.

  Dan Kantura
5 years ago
Well I've taken my car here for every oil change on my last 2 vehicles. They do squeeze in a quick job with no appointment, which is great. I am disappointed with the fact that they haven't pointed out my power steering fluid leak or the fact that my engine seems to be wet w/either said fluid or my valve cover gasket is no good anymore and oil is leaking slowly. $30 oil changes aren't bad, but no mention of some pretty obvious repair needs has left a bad taste. The guys are super busy but really nice to customers all the time. They've also used parts I've bought and brought to them, which also is very accommodating...no warranty or guarantee on work done w said parts but appreciated nonetheless.

  Scott MacGregor
2 years ago
They are OK for minor stuff. I had a complete brake job done. A few weeks later I noticed that I no longer had an emergency brake even though I had one before they worked on the brakes. I talked to the person who did the job (the owner). He refused to admit that he disconnected (actually cut the cable) and told me he'd fix it for $1100.00. I took it to another garage. They showed me where the cable was cut and that my car requires the back seat to be removed to run a new cable. As far as I'm concerned Lucas Auto Center is a dishonest place.Service: Brakes

  Jeff Stewart
5 years ago
The first time I brought my car here for repairs was purely based on the fact that they were open late. Having no previous knowledge of what to expect from them and dreading the experience that is bringing my car somewhere for repairs, I was indeed skeptical. However, my situation at the time left me with little to no options as I am very much dependant on having my own transportation, so I figured I'd give them a shot, and ever since then I refuse to take my car anywhere else.It was no surprise to find out what was wrong with my car, what was surprising was how low the estimate was. Whats even more shocking than that, the estimate didn't come with all the bull**** I'm used to receiving from other auto repair shops! No list a mile long of questionable additional repairs I apparently need, or extra fees that seem to exist just in case the estimate seemed to good to be true!(I was once charged an extra $30 because the inside of my car wasn't clean, it was a little messy, but hardly to the point it being an issue) Better yet, they got the work done that same evening.So if you're looking for fast, hassle free, quality place to get your car serviced, I highly recommend Lucas.

  Ryan Hurley
10 years ago
They were open on a Sunday, and patched my nail-punctured tire for 10 dollars. The staff was friendly, and got the work done quickly, and while I waited. Free coffee and tea didn't suck, either. I'll definitely go back in the future.

  Craig Seman
4 years ago
The best car wash in Lakewood and anywhere near this area. My big thing is the underbody wash and this place really has a strong spray, not to mention good prices. A lot of the places around here have sent garbage that has weak sprays and stuff that's scratching your car. I use to work at a car wash and I can tell you this is a hidden gem.Gas prices are always among the lowest in Lakewood too.Interestingly enough they also have a pump where they will pump your gas for you if yourey elderly and looking for something like that.Edit: after going to Blue Falls car wash in North Olmsted I have to rank this as the #2 best car wash. Nothing has changed from 5 stars tho, this place is great.

  Rachel Skully
5 years ago
Called in to see why my check engine light was on. The man that answered was very rude and told me that it would be $100 to see what was wrong. He yelled at me and said that I did not know how check engine lights worked. Thus, he tried to scam me into paying $100 dollars when all I needed was the code. Called Auto-Zone and was a seamless process. Needless to say, I will never go here to get my car looked at or use this station for gas. Also, from reading other reviews, I see that my experience was not an isolated incident.

  Ryan Cleary
4 years ago
Been going here for years and remains one of my favorite mechanics. Honest, friendly, and highly professional. Be aware that the prices are higher than some alternatives but they're much quicker to get things done (experience talks) and it tends to be right the first time. They also stand by their work.

  V RS
6 years ago
I stopped this evening to get some gas, a drink, & use the restroom. The restroom was not working so I ran to the bar next door as it was an urgent need. I planned on going in to get gas and a drink, however when I returned to my car I was greeted by an elderly gentleman, I did not get his name, and he gave me attitude for "blocking the pump". Mind you all the other pumps were open and there was no line. I attempted to explain myself and he opted to over talk me and flick me off. So, not only did you miss out on money tonight you will never see me back and all of my LKWD friends will know as well.As a fellow business owner I am appalled and would be terminating any employee that spoke to a potential customer in that manner.

  Thomas Jay Benjamin
7 years ago
I got a flat tire on a Friday evening before I had to hit the road for an out-of-state wedding of a good friend. Called around and Lucas Auto Center was the only place open. They patched up my tire quickly and got me back on the road, and were friendly despite the time. These guys are lifesavers.

  Katie Walsh
4 years ago
Tried to park at the gas station to go in and talk to someone about my car - which was barely running. Was yelled at by someone in the garage and said that I couldn t park there and he d tow me if I wasn t getting gas. I said I was trying to talk to someone about fixing my car. He said it didn t matter and if I wasn t getting gas he was going to tow me. I asked where I should park and he pointed to the street. Never bothered to ask what was wrong or if I needed help. If that s how they treat people, I m glad I didn t give them my business.

  Natd M
3 years ago
Theyre the only people im gonna take my car too, I've taken all 3 of the cars ive had since i was 16 to them. Incredible service. The service is very fast and everyone is always super nice. Some if the best mechanics in the area. Never trusted other mechanics as much as these guys

  jacob parker
2 years ago
Only got a tire replaced but my god was the experience delightful, the guy at the counter and the technician were joking with each other and had carried a nice conversation with me, overall good experience and very affordable.

  Alexis Cane
11 years ago
I felt that the employees were kind and courteous. They always came back to ask if I needed anything and offered coffee. I had an excellent experience at Lucas Auto Center. Will definitely come back for their service.

  Opening Hours

Monday 6:30 AM-8 PM
Tuesday 6:30 AM-8 PM
Wednesday 6:30 AM-8 PM
Thursday 6:30 AM-8 PM
Friday 6:30 AM-8 PM
Saturday 6:30 AM-8 PM
Sunday 8 AM-7 PM

  Auto Repair In USA

Simplify Your Search for Quality Auto Repair Services in USA.

  Broswe by States

AK AL AR AS AZ CA CO CT DC DE FL FM GA GU HI IA ID IL IN KS KY LA MA MD ME MH MI MN MO MP MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR PW RI SC SD TN TX UT VA VI VT WA WI WV WY

  Browse by Alphabet

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

© 2024 AutoRepairinUSA. All rights reserved.