Final Touch Collision & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lina Londono
a month ago
I will be forever thankful to Final Touch Collision Body shop. A tree fell on my car and damaged my roof and windshield, and even when roofs were out of stock for months Roberto was able to get one to replace and return my car back!My car was returned like brand new!Definitely accompany you can trust!Thank you, thank you thank you!

  C. Row
8 months ago
They repainted my whole front end. Very thorough job. I am really picky and very pleased with the quality of work. They are very busy. If you are patient and don't mind waiting for perfection, this is your place.

  Juiblex
4 months ago
Went above and beyond making sure everything is done correctly. I love my car and would only let someone who cares about it the same to work on it. This is one of the few places I would trust to fix my car properly.

  M C
a year ago
This review doesn t reflect actual work performed as we didn t get that far but is based on horrible communication and customer service throughout my process. After some chasing and back and forth I was told by their scheduler that they would be able to squeeze me in before the end of the year which I was grateful for . They knew I was going to be out of the country but told. them that wouldn t be an issue as I made arrangements for someone to come from out of town to drop off the car at 7am on the day and time they confirmed with me. On that day my car was dropped off promptly at 7am per their request. Roberto even came out and spoke to my father about the repair work that was going to be done. Cut to 1pm and I get a phone call overseas telling me that I have to pick my car up immediately that they can no longer do the promised work at that time due to staffing issues they have been having. What I don t understand is why no call was made prior to dropping off the car and why at no point did Roberto who s family business it is ever say anything that morning. What is furthermore disappointing is when I was told the work could no longer be performed I asked several times to speak to Roberto to get some clear answers on this debacle and was told he was unavailable. Even while we scrambled to make arrangements to get the car relocated I asked to have him call me back when he was available and at no point did he ever return my call or even bother to send an email to apologize. It is clear that the way things are run here is a bit of a disorganized mess.

  Brian Kim
a year ago
Rob and everyone at Final Touch is exceptional at what they do. Took care of my Tesla like it was one of their own. Service and timing was first class. Will be going back for any future auto body needs!

  Charles Ma
a year ago
Another happy customer, in and out of the shop in a little over a week. Flawless.Service: Body & TrimService: Body & Trim

  enrique fuentes
2 years ago
Robert is incredibly professional and goes above and beyond to make sure that my expectations are met. This shop has done an amazing job numerous times especially with matching bmw metallic white paint which is so difficult to do. I highly recommend this shop if you have high end or special colored vehicles.

  Rosarios2k
3 years ago
I've been going to this shop for over 20 years and Robert and his staff never disappoint. This time around I needed some work done on a carbon fiber item for my s2000. I live 30 mins away and final touch was backed up for weeks so I checked a couple local spots before and they all declined to work on it due to the sensitivity of the material. Some shops would do it but wouldn't guarantee the work and charged more which made no sense.. Rob and his crew welcomed me and took the challenge as usual and got it done in 2 days with no doubts or concerns about it.Thank you for the great workService: Painting

  Daniel Lin
5 months ago
The only body shop I would ever recommend. You can t tell that work was ever done.

  Mario Giammarco
4 years ago
This local family run business is one of the finest body shops around. It is an old world shop filled with craftsman and artisans who take pride in their work. I have used them for normal collision repairs and high end restoration on a classic car. All levels of vehicle from daily driver to high end exotic or classic car are treated with the same high care and extreme attention to detail attention. This review is summarizes all my interactions with them but specifically a high end restoration Final Touch recently completed on a classic European car. The final product has exceeded my wildest expectations.The team at Final Touch went over and above and was always honest with me on the timing and expectations of the work being done. If you give Robert (the owner) and his team the time to do the quality work they do you wont be disappointed. The best work cannot be rushed. They use only the finest materials, paints and genuine/OEM parts. If a part could not be found they will restore your old ones or craft new ones. They are masters of metal work, restoration and preservation. If they see something that should be addressed or isn't correct they will let you know. Robert constantly anticipated what needed to be done on the care before me asking. His attention to detail is beyond reproach. Robert, his family and the office staff always called back and provided me with constant updates throughout the restoration process. If something wasn't right they went over and above to correct it. They are the best around, period. I look forward to using them again in the future and will be my go to for any and all paint, body work or high end restoration needs.

  William Simon
8 years ago
One word. Amazing. I have a 2014 BMW M5 which was damaged in a accident needing a great deal of body work. Robert and his team were amazing. The repairs were done far better then Princeton BMW did my previous repairs. (Side note) I am crazy about my cars paint. The painting was amazing, and the body panels were all installed perfectly. If you want your car done right. Final Touch is a great choice. Thanks to Robert and Harley especially.

  Mikey Irish
12 years ago
Awesome is one word to describe Rob and John at Final Touch Collision. I had some damage done to my 2010 Evo X that required the roof and driver's side door (top portion) to be repainted. They were patient, honest, and extremely professional. I had the car back within three days. The price to me was fine, though some others I'm sure may find expensive. However I must say, there is no substitute for quality work; in life you get what you pay for, and these gentlemen are true magicians! Definitely look them up if your car is in need of some cosmetic loving!!

  James Sung
6 years ago
I had damage to the body of my car. Robert and his team did a great job in making it look brand new. They also provided additional work on my headlights and made it look spectacular. I would highly recommend this shop.

  Mayank Bindal
6 years ago
I got a dent repaired in my Honda Accord 2014 here in January this year. This included detaching and repainting the rear bumper. Although I was quite pleased with the denting/painting/cleaning job on my car for the premium price I paid, I noticed a weird sound while closing the trunk while taking the car back. I asked the manager (Harley) to take a look at it and right away the entire staff, owner and the manager got very defensive and told me that's normal sound in every Accord sedan. I left the shop and realized my passenger side windows were not working. I took the car back right away and they told me that the electrician forgot to put a plug back on. Few months later the car trunk stopped opening through the button at the back or the remote. It'll only open manually from inside the cabin. I didn't realize the issue was related and showed it to the Honda dealership last month during oil change. They informed me that the body shop place massed up some wiring which goes into the trunk lock and it's hard to fix now.All in all the car looks great but the the electricians at Final Touch are not properly trained and I ended up loosing an essential functionality in my car.

  Dee Stanley
8 years ago
Have used this shop for my repairs for well over 5 years now. Every single time I am not disappointed and the vehicle comes out looking better than new. Robert sure knows how to take care of his customers! It is truly a PROFESSIONAL body shop.

  John Gat
5 months ago
Almost got t boned by your tow truck in Bellville today. Get off your phone when your at a stop sign

  Boone Patel
5 years ago
The shop owner promised me whole lot when I was shopping around for a good body shop for my BMW M3. And then he decided to keep my car for over 3 weeks without returning my multiple calls. At the end of the day, he told me he cant work on my car because he is not making enough money from insurance (All state)on this and that I can find another body shop. Also he exhausted all of my supplement estimates from insurance and now I'm stuck without a supplement if I take it to another bodyshop. Never take your car to this place, and don't, I repeat don't ever take his word on what he is selling you. Its all BS and waste of time.

  Dan Kim
8 years ago
after someone scraped the entire driver's side of my range rover sport, I took it to Final Touch on a recommendation from a detailer I buy supplies from in Norwood NJ. Not only did my car come back better than new, Robert had repaired the curb rash on all 4 of my 20" OEM wheels at no charge. He said he couldn't bare seeing the wheels like that especially after the paint work and new front bumper he had put on. I was speechless. His shop is 45 minutes from my home in Bergen County, but I will always go to his shop if I ever need body work or paint work.

  Mike Campagna
2 years ago
This shop came highly recommended to me by a few people in the car community, and I see why. Excellent work, fast turnaround, and good people. Thanks!Service: PaintingService: Painting

  C F606
9 months ago
I got poor service in this place they took longer than what they said. Also, they never gave me updates about my car repair. I don't recommend this place.

  Ariel Alonso
7 years ago
WHAT CAN I SAY? THE BEST, MOST PROFESSIONAL BODY SHOP IN WNY. HARLEY, ROBERT, AND HIS STAFF WERE THE MOST HELPFUL, FRIENDLIEST PEOPLE ANYONE CAN ASK FOR. I RECENTLY BROUGHT IN MY 2016 CR-V DUE TO A MINOR ACCIDENT AND REQUIRED A PAINT JOB. THE SHOP NEEDED AT LEAST 2 DAYS TO COMPLETE THEIR TASK BUT DURING THE MEANTIME, THEY CALLED ENTERPRISE RENTAL CAR SERVICE AND SCHEDULED TO PICK ME UP. TWO DAYS LATER, MY CAR WAS READY AND CAME OUT PERFECT LIKE IF THE ACCIDENT HAD NEVER OCCURRED. (THEY ALSO CLEANED MY CAR INSIDE AND OUT)THANK YOU ALL FOR YOUR AMAZING SERVICE AND WOULD DEFINITELY RECOMMEND ANYONE WHO NEEDS REPAIR OR A PAINT JOB DONE TO THEIR VEHICLE.

  Dimitri McKay
7 years ago
Been a customer here since 1997. They've repaired every car I've owned and the majority of my closest friends and family. Worth the price.

  HARLEY BIKER
4 years ago
Incredible professional service, attention to detail and a truly caring staff of professionals makes this collision shop an absolutely great place to get your vehicle repaired.

  Marco Chaffiotte
3 years ago
Rob and his team are the best around, attention to detail, perfection truly an a amazing shop with a great crew.

  Omar Acevedo
2 years ago
I've known Robert for about 20 years and he never fails always an excellent job him and his staff go above and beyond always

  Jesus A. Ceballos, Jr.
8 years ago
Hands down, the best auto body place I've been to. Always incredible work and insane attention to detail. Simply the best.

  Katherin Mendoza
4 years ago
Very poor service, they keep your car for over 2 months and don t even do a decent job. Not good with wiring at all!

  M Gutierrez
4 months ago
very kind

  Stefania Delgado
5 years ago
Veyr good customer service. They took care of everything, including speaking with the other insurance company.

  Dennis Vera
a year ago
One of the best body shops in North Jersey!!