M C Automotive, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Josh Adams
a year ago
Went there based on reputation to get my brakes looked at, told me I needed a few thousand dollars in parts and labor. They wanted over $300 just to do my front pads and rotors but recommended calipers too. Local competitors have a brake special for $125 for pads and rotors -with a lifetime warranty-. It would have cost me hundreds more in parts and labor at MC with a 30-maybe 90 day warranty if I'm lucky. Plus my back brakes needed to be serviced, they were just going to replace everything to be safe, but to be fair I probably would too, now I'm up to $1200 or more in labor and parts, A couple days later I took a family member over there to have their catalytic converter checked. Mc auto said that they looked at it previously and hooked it up to their code reader but they needed to recheck it to make sure what part they needed, so they charged them again to physically look at it, took (5 min). They didn't know we had it looked at by a local parts dealer and found out it was just a sensor. MC auto said they would have to replace the entire part which would have cost hundreds of dollars for the catalytic alone not including labor. Then they changed their story once we showed them the results from the parts dealer and said "you know what, your inspections still good for awhile and your check engine light isn't on, I wouldn't worry it right now because its a very expensive job". They were ready to charge my family member hundreds of dollars in parts and labor, close to a thousand $ over a simple sensor that wasn't even triggering a check engine light. Side note, I got all the parts I needed to do everything they recommended for my front and rear brakes for the price that they were going to charge me just to do my front pads and rotors. A penny saved is a penny earned.Services: Auto exhaust system replacement, Brake service & repair

  Mason
8 months ago
Extremely professional and very knowledgeable about cars. Mike is very honest and will tell you what you need done and what can wait, he is a outstanding mechanicServices: Tires, Vehicle safety inspectionServices: Tires, Vehicle safety inspection

  Guy Marino
3 years ago
I have been going to MC Auto for over 15 years. They are a small family run business that runs a fair, honest shop. Their prices are in line with other local shops, their work is solid, and their customer service is pretty good for a small shop (don t expect fancy accommodations while you wait and a customer service rep that will smooth talk you). They give it to you straight. Mike (owner/operator) is as honest as you get. They go out of their way to help you and if you think the price is too high, just ask, Why? Mike will be happy to break it down for you. I m a building contractor and I want my equipment to run well and last long. MC Auto gives me quality and value.Services: Transmission, Tires, General repairs & maintenance, Engine repair, Brakes, A/C installation & repair, Brake service & repair, Electrical system service & repair, Vehicle maintenance, Battery, Oil change

  Steve Scherer
4 years ago
Mike and his team have been working on my work trucks for years. His attention to detail and timely service are what keeps my trucks on the road and servicing my customers. I would recommend him to anyone.Fair prices, timely service, excellent customer service !!!!

  sean ramm
5 years ago
So I call to have my girlfriends tint taken off and a sensor fixed that another shop couldn't do for some reson,so we can get her car inspected. The woman told me to drop the car off tomorrow at 8 and we will give you a call probably mid morning and let ya know what needs to be done for the check engine light and we will get the tint off. She told me it was $82 for all 4 windows. I drop my car off the next day and told the guy that took my keys the same story and that was that. 1145am rolls around and no call. I figure ehhh stuff happens no big deal let me give them a call, I call no answer. I figure okay let me call later. 145 rolls around I call again. The guy answers and I ask him for an update his response is "there is no update we are ripping the tint off like you asked." I asked him about the check engine light and he said "well if you want me to look at that it'll be $82 for me to diagnose it and figure out what's going on" I told him that is what I thought was the plan from the beginning and not to mention no one said anything about the fee to look at ot however I dont care I need it fixed. He then went off said that's not how things work and told me to come pick up the car. As I am there he continues to argue with me for 20 min and then charged me $93 and only took off the tint on 2 windows. Worst customer service I have ever had. DO NOT BRING YOUR CAR HERE. he continued to tell me how he has been on business for 25 years and a bad review wont even bother him or his customers. Well here's your review. PLEASE GO SOMEWHERE ELSE FOR YOUR CAR TROUBLES!!!!!

  Erin Ennis
3 years ago
During these crazy times their attention to safety and protocol, as well as still continuing to provide the same quality service as before, is incredible. I have been a customer for years and highly recommend MC Auto for your car needs.

  John Summers
3 years ago
Best service from people I trust working on my car and truck. Always take the time to tell you about what is needed, the cost, and then fix it right the first time. Highly recommend to any one looking for car repair and service

  matt johnson
5 years ago
Very poor place. A complete scam of a automotive shop. Took vechial in to see about brakes and was hit with a huge price. Called few other places and they all were over 200.00 cheaper. So went to pick up vechial and got hit with a 88.00 bill because they were not going going to do the work. Complete scammers

  Bonnie Nilsson
9 years ago
They provided an appt when I needed it and they were fast, efficient and reasonable.Good old fashion service...with the modern touch! Count on them next time you need auto service, sure glad I did!

  Philip Prietz
a year ago
A bit slow but understand that they are super busy. Happy with work they did. Will go back

  John
a year ago
Excellent service, Honest prices and the best mechanics around !

  Andrea Mazzarella Rosso
5 years ago
I honestly don t even want to give one star. I had a job done here and the problem got worse. Over $900 in work. Found another mechanic and he confirmed I was ripped off. Lesson learned.

  Krystal Cologgi
a year ago
Mike & his crew are amazing! I wouldnt go anywhere else!

  George Francis
3 years ago
Took my vehicle to another garage and they could not figure out what was wrong with it Mike took it right out and corrected the problem service was outstanding

  John Lancer
5 years ago
Complete rip off. Do not get an inspection went somewhere else and it passed with flying colors. Simple racket there criminals as far as I'm concerned.

  lonnie smith
6 years ago
Horrible!!!!!blew smoke up my ass.....severely overcharged for labor...bill was $5600, but stillcharged me 70 cents for two zip ties?????!!!!!!broke my cruise control and denied it!!!!!!I spent an hr+re doin things they neglected to!..I WOULDN'T TAKE MY LAWNMOWER THERE!!!!!!

  Gary Triou
5 years ago
Be warned very bad place and high priced. A pot hole at entrance big enough to swallow your car. Very rude personal at desk.

  Sylvia jimerson
7 years ago
They always do a great job. Since I moved to canandaiuga this is the only place I trust with my car.

  Troy Richardson
a year ago
Good group of guys, excellent customer service!!! A+++++

  Rhonda Dodson
6 years ago
Very reasonable rates helpful staff and wonderful fast mechanics

  Ben
5 years ago
I've been going here since I could drive. I wouldn't take my vehicles anywhere else.

  James Briggs
3 years ago
Great experience. Honest trustworthy people here.

  ANNIAZZ
4 years ago
Emergency tire issueThey were very helpful and fair

  Debra Alber
3 years ago
Honesty. Honesty. Its SO important to me, especially with an auto shop!

  Chris Fello
2 years ago
Good advice, workmanship, and genuine family owned business.

  Paula
5 years ago
Mike is great. Always reliable.

  Guy Millerd
2 years ago
Great people outstanding service

  K K (BrokenTigger)
2 years ago
Great services, great prices

  Amy Kuryla-Persaud
6 years ago
Honest people and fair pricing

  Faye Perrotte
3 years ago
Mc auto best mechanic arond