Jeff's Lex-Toy LLC
4.8 (148)
1 Commercial Ln, Londonderry, NH 03053
(603) 965-3496
jeffslextoy.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nancy Wright
a week ago
My experience at Lex-Toy was perfect. I was reminded of my oil change by a text, it was an easy text back to place my appointment and I was given the day and time I requested. Service at Lex-Toy is very efficient and they give you a print out of what may be needed at your future appointment. No pressure to do further service then what you have booked the visit for. I was offer a loner car which I did not need but the offer was a nice surprise to me. I will return for more services.Nancy
Daniel LaFleur
3 weeks ago
I took my preowned 2020 Lexus RX 350 in today for the first time to Jeff s LexToy for an oil change and tire rotation . I also heard a rubbing sound near one of my tires . Jeff took the time to take the SUV out for a test drive with me to hear what I was hearing . I will be a regular customer going forward they are all about great customer service with Toby , Cory ( I believe ) and the owner Jeff ! I was so impressed I highly recommend this business .!
James Matthewman
a month ago
My dashboard lit up like a Christmas tree. The dealership wanted to replace the whole truck one part at a time. I brought it to Lex-Toy instead and they replaced a faulty ground wire on the transfer case which fixed everything. It took them less than two days to diagnose and fix what the dealership couldn t figure out in a week. Too many mechanics out there can t do anything but read codes. If you want someone who can actually diagnose problems go to Lex-Toy.
David
2 months ago
Went in for howling noise in the rear of the vehicle. Was unable to diagnose right away and I was offered a loaner vehicle because they couldn t confirm my car was safe to drive. Called me later that evening to inform me that it was a wheel bearing with a lot of play. Had them replace the hub assembly and also change the valve cover gasket. Did a fantastic job as always.
Hol Mar
4 months ago
Very impressed with everyone at this establishment. Brought both of my cars here for service recently and will definitely be a repeat customer. Nate went above and beyond to stay in communication regarding the vehicles in a very timely manner. Very happy with the customer service I received as well as the work done on my vehicles. Thank you!
Kathleen Toomey
2 months ago
This repair shop is very upfront and honest in pricing and service. I have an older model car and I was tired of overpaying at my local dealership. They are A1 at Lex-Toy LLC.
Jerold Hersch
4 months ago
Great service. Had the transmission serviced on my Honda CRV. Honest place to get all your vehicle services done properly at a fair price.
Christina Guthrie
3 months ago
Such great service!! Absolutely no pressure sales, extremely knowledgeable and honest!2 years later, and I am still so fortunate to have found Jeff's Lex Toy. They have continuously provided incredible and skilled service, and the customer service can't be beat! The team at Jeff's is friendly and professional and always work to fit me in, even at the last minute. They are honest and trustworthy with fair prices--something that's hard to come by nowadays! They've become like family, thanks team!
Lisa
a year ago
Professional, knowledgeable, great communication. The team is fantastic and provide great customer service. They have taken my car in when I ve called last minute, provided a loaner vehicle so I could get to work and kept me informed throughout the process. The shining star service for me and what led me to Jeff s shop was my dads experience. My father was told by a dealer he needed struts. He called Jeff s and they could have gone with what he asked .struts were not needed. As a daughter I appreciated the fact my dad wasn t swindled! Honesty, great service and the professionalism will keep me and my family coming back!
C M
8 months ago
Replaced alternator, drive belt and battery.Customer of Jeff's for many years. His shop is 25 miles from my home and is worth the drive. Trustworthy, staff are attentive and professional. Shop is immaculate, which shows the Customer the amount of pride and attention to detail that I can expect from their Service Technicians.Services: Auto battery replacement, Auto engine diagnostic
Christopher Casoni
a year ago
I've been coming to Jeff's Lex-Toy for years and am always pleased with their service of our vehicles. Finding a mechanic you can trust is difficult and this establishment has earned my trust. Their prices are fair and their work is thorough. I even purchased a car from Jeff and was given a fair price and my vehicle is in great shape. I highly recommend Jeff and his team if you are looking for repairs, tires, or to purchase a car!Services: Tires, General repairs & maintenance, Tire rotations, Engine repair, Vehicle Inspection, Vehicle safety inspection, Brake service & repair
David DiCosmo
a year ago
I do most of the basic work on my vehicles, but when I encounter something I can't do myself, I always bring my vehicles to Jeff's Lex-Toy. I always receive great service from Ryan and Nate. The work performed has always been top notch, and equal to or better than what you would get at a dealership. If you own a Toyota product (or any other make for that matter), this place will do great work for you at reasonable prices. They will treat you with courtesy, honesty and professionalism and will go above and beyond your expectations to make you happy with your service. I highly recommend Jeff's Lex-Toy for anyone seeking high quality automotive work, especially if you own a Toyota product!Services: General repairs & maintenance, Vehicle Inspection, Brakes, Auto emissions testing
Laura El-Azem
3 weeks ago
Without exception, we find Jeff and Ryan and the rest of the team professional, reliable, trustworthy and fair. Pricing is reasonable, communication is excellent. And we should know: Jeff's has been there for us from the outset, when they sourced an auction vehicle for us or pre-inspected a new (to us) purchase, throughout our ownership of near a dozen family cars (big family), and even at the bitter end, when one of them was totaled. Over the last 20 years, they have performed just about every sort of maintenance and repair on our cars, both foreign and domestic...and they dealt with our insurance company as needed. Highly recommend.Services: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Engine repair, Vehicle Inspection, General repairs, Wheel alignment, Auto emissions testing, Vehicle safety inspection, Wiper blade installation, Brake service & repair, Battery, Oil change
Steve Bioren
a year ago
If you are looking for a good repair shop and don't want to pay high prices at dealerships, Lex-Toy is a good option. I've been with them since Jeff started the business and always satisfied. It is a growing business that offers a lot of services. They have an efficient and effective communication system. I highly recommend them for all makes, not just Lexus and Toyota.
Judy Hayes
a year ago
We ve used Jeff s Lextoy since they opened in Derry. Always friendly, accommodating, honest, competent with fair transparent pricing. They have serviced all of our Toyotas, Lexus, Scion and even a few Subarus, old and new. They ve even given my son advice on a vintage 70 s restoration. Just a wonderful group of people. Never using dealership service again.Services: Tires, Auto power window repair, General repairs & maintenance, Tire rotations, Vehicle Inspection, Brake service & repair, Oil change
Jacquie Brachvogel
11 months ago
I have been a client and f Jeff s Lex -Toy for about 3 years. I can rely on them to keep our vehicles in good shape. Prompt service, Great customer service and fair prices.Services: Air & cabin filter replacement, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Auto maintenance, Oil change
Peggy Lambert
6 months ago
Brought my car in for oil change but had them do a diagnostic on it because I thought there might be something wrong with transmission. They assured me everything was fine and did my oil change. It is always a pleasure when I go there
jim ormiston
4 months ago
Extremely trustworthy! Great work.What else do you want! My truck will ride like new .
Tricia St.Laurent
a year ago
The staff at Jeff's are professional and they get the work done on time as promised. The maintenance I've had on my Lexus has been well done at a price below the dealership. Very happy with the service at Lextoy!Services: Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Oil changeServices: Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Oil change
Robert Seccareccio
10 months ago
My sons car had a noise coming from the engine area . Told him to swing in for them to check it out as he was going to drive to Boston after work for the weekend. He drove there at 7am when they opened to see if they can take a quick look. They discovered no oil in the car. He left it there and got a ride to work. Finding out it was an oil line that was leaking . They fixed it that day by 3:00 with no appointment made . That s true service for the customer can t thank them enough for all they do . Being a long time customer I will not go anywhere else always done right . Thanks Jeff
Evelyn Mountain
a year ago
Our daughter called us in a panic as her car was shaking and she didn t know what to do. We called Jeff s Lex-Toy and Ryan got her car in right away, and within a couple of hours they diagnosed and fixed the issue. Ryan called me and went over the resolution and made sure I understood what was going on.We ve been coming to Jeff s Lex-Toy since they opened in 2009 and couldn t be happier with their service. From calling and working with Ryan to schedule a service, to the quality of work performed by the technicians, there isn t a better shop around. I ve sent friends and family to them with car problems that other shops couldn t identify, and Jeff s Lex-Toy was able to troubleshoot and resolve them at a reasonable price.I would recommend them to anyone and be confident I have led them to a quality shop.Service: General repairs & maintenance
B E
a year ago
I work in the auto industry with OEMs and dealers and I will tell you this place is running rings around the dealer service experience. I just had them replace the control arms on my LS and they saved me thousands of dollars over what the Lexus dealer wanted to charge me, while using OEM parts, too.They provided a pristine loaner, they kept in constant communication with me, they provided written estimates and photos via a text message that opened to a detailed and itemized list of recommendations, they were completely responsive to any requests or questions I had, and they did the work right the first time (and even did additional work they noticed needed to be done and then didn't charge me for it!)This is an outstanding shop. Any subsequent work my Lexus needs that I can't handle, they'll be doing it. Extremely pleased with them- they deserve your business.Service: Steering & suspension repair
Ray
a year ago
I went in to get my timing belt replaced on my Toyota Highlander. They did a great job and also found the source of a trouble light that was related to a leak in an evap hose. They got that cleared up quickly with a smoke machine.I still need tune up work done which I plan on doing in the near future.Overall they were on top of everything and kept me assessed on the progress and the pricing before they did the work.Thanks for a great job.Services: Auto engine diagnostic, Auto maintenance
Jonathan Barron
a year ago
Peaks performance Josh the owner is a great friend of mine he suggested for me to bring my car here I have not yet been able to schedule an appointment but I choose five stars not just because my review is still loading but if my friend trusses and believes to work together with this company and send his extra people here and they send their customers to him so they switch which is really cool and every mechanic should be like that work together if they live next to each other so I write this to say to everyone if my friend that has been a mechanic for a long time I suggest to go here it must be worth five star and I trust him so that means I trust this company as well I will be calling to schedule a appointment for my car. Your car will always be love with kindness here. as well as you will be treated with kindness as well
Matt Wilson
10 months ago
As always, Jeff's Lex-Toy did a great job. They have been servicing my Lexus and Kia Sorento for 10 or 11 years. In all that time I have never had an issue with the work they performed. They are continuously on time with the appointment scheduled and know I can count on them with a loaner when needed.Service: Vehicle InspectionService: Vehicle Inspection
Tom Wellenberger
2 years ago
My 2011 Toyota Tundra was misfiring and leaking from an overheated engine. Due to the unknown damage I could not get anyone to commit to a rebuild. Then I was told a replacement was unavailable because the 2011 Tundra has a rare 4.6 liter engine. I spent months searching for a repair until I was recommended to Jeff s Lex Toy. When I told Jeff my situation he said it was something he could definitely help me with. They ruled out the rebuild and replaced the engine with one they found at similar mileage. I ve had the truck back for several months now and it drives great! The engine they installed is in excellent condition and installed perfectly. This was a major repair and I'm very thankful to Jeff's Lex Toy for making it happen.
Sarah Paris
3 years ago
I have been going to Jeff's Lex-Toy for approximately four years now and am long overdue to write a review. Jeff recently saved me a bundle of money fixing a car door issue on the spot that I thought may have required a total door replacement. His garage is professional, clean and honest. I trust when I take my vehicles there that they will get the problem fixed as efficiently as possible and they are great at explaining and communicating. I cannot recommend them more.Services: Auto engine diagnostic, Body & Trim, Air conditioning, Oil change
Frank Donlan
a year ago
I have been taking all my vehicles to Jeff for over 10 years. When he says all makes and models, it s 100% true. He maintains my Lexus GS 350, Corvette, F150, Volvo, Kia and VW. Never had an issue. If you want something fixed correctly, the first time, come here. Has a loaner fleet also. Do not pay dealership rates. Go see Jeff.Services: Battery service, Air & cabin filter replacement, Auto engine diagnostic, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto emissions testing, Vehicle safety inspection, Brake service & repair, Battery, Oil changeServices: Battery service, Air & cabin filter replacement, Auto engine diagnostic, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto emissions testing, Vehicle safety inspection, Brake service & repair, Battery, Oil change
Timothy Schad
4 years ago
Had a great experience buying a Sequoia from Jeff's Lex-Toy. Jeff and his crew were friendly, courteous, and accommodating. They are responsive to emails and easy to talk with in person. They have a high standard for the cars they offer for sale and their commitment to quality was evident throughout the process. I was very pleased with my experience and would not hesitate to recommend them to anyone.
Russ Thompson
a year ago
Again, Lex-Toy did a great job. I am very impressed by their service and by their willingness to answer questions and provide me with the details of their diagnostics. My wife, my son, and I have all been taking our Toyota's to Lex-Toy since moving to Derry in 2021, and we highly recommend Lex-Toy.Services: Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Brake service & repair, Auto brake replacement, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Brake service & repair, Auto brake replacement, Oil change