Fox Automotive Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sabrina Hansen
2 months ago
Chris and the team at Fox Automotive did an amazing job fixing my trailblazer after I got rear-ended! I was worried about dropping my car off because I thought the repairs might take a while and leave me without a car, but Chris had my car done the next day! They even went the extra mile and thoroughly cleaned my car, so it looked brand new when I picked it up! Absolutely wonderful service. I would definitely recommend to Fox Automotive to anyone looking to get work done on their car.

  Kelsey
4 years ago
If you re debating to go to Fox Body Shop, simply look at the letters that they left on my window for your answer- N-O . If they can t remember to take off letters that they placed off of your window...definitely don t trust them with repairs. When I chose Fox Body Shop to complete minor repairs on my vehicle, I unknowingly signed myself up for months of hassle, I could write a whole essay on my multiple HORRIBLE experiences with Fox Body Shop, but I will keep it brief:1. The estimator I dealt with, Mr. Orlando, was the most unhelpful and unpleasant person I have ever dealt with. He was constantly condescending and would never go out of his way to help me or any other customer that I witnessed him interact with.2. Mr. Orlando didn t include a part of my damages in my original repair claim (after I confirmed with him (twice!) that he did) so now I will have two insurance claims against me.3. My repairs took way longer than expected I understand the repair timeline is just an estimate but no one ever contacted me to inform me of this or returned my multiple phone calls. Then suddenly after my insurance complained about the length of the repairs, it was ready within an afternoon. I understand body shops get busy but please communicate with your customers..4. The fox advantage reimbursement check I was promised for completing the repairs at their body shop has yet to be seen months later.I will never return to this body shop and will never lease another car from Bill Fox Chevrolet due to these experiences. I would NEVER recommend Bill Fox to anyone!

  Tracie Leitner
2 months ago
If I could leave a zero star review I would. They are terrible. Go anywhere else on the planet a monkey with a wrench would be better and more efficient.

  Edward
5 months ago
Fox body shop is great Chris was my estimator and he did a great job on communicating repairs and getting my repairs done in a timely manner I will definitely come back for my collision needs

  Renato Moreno
5 months ago
Excellent service provided by Christian and Fox Body Shop. The repair deadline has been met. I recommend Fox Collision Center.

  JD UZ
4 months ago
Awesome service, very good communication and attention. Had two cars repaired in the last month and the service was professional and quick.

  Leon Lu
6 months ago
Called in for an estimate on a small scratch. But Chris decided to do a quick work on my car, and the scratch is gone! Amazing work!

  Wayne Collins
4 years ago
My wife brought in her car to get repaired, what a problem. The final outcome was that they didn t know how her car got tapped and her bumper that just was repaired was hit. This is the second time that their repair work was just horrible. She had them take the bumper off and put back the dented one and left. Never will I or my wife ever recommend this body shop. The general manager realized what had happened and he did not charge her for anything. The manger Jamie and the estimator Ken, are just people I would never have a woman deal.

  Alexander Wong
a year ago
Repaired my prius great! Looks brand new again, I had a deep key scratch from vandalism and they replaced my whole bumper. No gaps and same color! I am happy!

  James Walker
4 years ago
Took my truck into be fixed back in September, was told it would be done by Oct 7th, it is now December 20th and my trucks not fixed, and my insurance will no longer pay for a rental. I would never recommend Bill fox or there repair shop to anyone. It shouldn't take 4 months to fix a truck. the excuse was they couldn't get a part cause the GM strike, GM has been back for awhile now, then it was "the part came in broken" just sounds like a bunch of excuses and run around.

  G
2 years ago
They did an incredible job on my box repair! When I first took it in I was going to get some unsightly scratches on my front left fender which they buffed out for me right then and there at no cost. I HIGHLY recommend them on the later alone.Service: Body & TrimService: Body & Trim

  CrossFire Group
9 years ago
So I bought my 2011 Traverse from Jerry at Bill Fox Used Cars and had a good experience. After having my "new" vehicle for less than 3 weeks, the Village Idiot in Auburn Hills rear ended me. Got 3 quotes, Bill Fox Body Shop was the cheapest. Worked with Kevin in the Body Shop, got my quote on Thursday, called that afternoon and he ordered the parts, parts came in this morning and he called me. Had a co-worker go with me and dropped off my Traverse with the understanding it would take 2 hours. About an hour later Kevin called and it was ready. AWESOME SERVICE!!!

  James Mapletoft
4 years ago
Was told when I took my Cadillac in that it would be a week and a half. Got a call today 4 work days that the car was ready. The car was like new. Cleaned inside and out. The estimater Ken Debaker handled it and me very professionally. 2nd non Chevy vechicle that I ve taken there. Outstanding.

  Jaime Castellani
a year ago
Communication is lacking. Terrible service. Brought my car in for repair back in May 2022 and it is still not completed as of 7/29/2022. I call for updates and receive different answers every time.I will not utilize this Shop in the future nor would I recommend anyone else utilizing it.Service: Body & Trim

  Little Bird
3 years ago
5 The new body shop manager goes above and beyond to ensure quality, communication, and overall top notch customer service. If you haven't been to Fox in awhile, I highly recommend that you give their wonderful team of professionals another try.Service: Body & TrimService: Body & Trim

  Elizabeth Duffy
10 months ago
I would give 0 stars if I could. I will never do business with this place again. Wish I never took my car here!! Never, never again!Service: Body & TrimService: Body & Trim

  M Fleming
6 years ago
Dean and the Body Shop were awesome with our Suburban, we thought it was totaled after the accident but nope, they fixed better than new. Thanks

  Sandy Doan
6 years ago
Best body shop I have ever been to, not only was my repair quick my vehicle was cleaned inside & out. I would highly recommend Fox Automotive Body Shop.

  Garrett Jamieson
4 years ago
Updated my 1 star bad experience to 5 star. They made the situation right after hearing our complaints. Good on them to turn it around.

  William Le
4 years ago
Too slow

  Mark Lindsay
3 years ago
Exceptional customer service support..

  Logan O Donnell
3 years ago
Highly recommend!