Trombly Brothers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barbara Gosenheimer
a week ago
I was unsure of some damage to my tire, and they checked it out and gave me reassurance it was driveable without charging me. Great customer service organization.

  N J
3 weeks ago
Got my car fixed. They explained everything pretty clearly. Reasonable price. They do charge diagnostic fees and are only open week days.

  Al Lemieux
5 months ago
My car was totaled and brought here. These guys are extremely helpful and fantastic. Great place if you unfortunately need them.

  Ashley Stevens
6 months ago
Took my car here because a friend said they were good. They got me up and running quickly and the price wasn t outrageous. I ll definitely use them again!Service: General repairs & maintenanceService: General repairs & maintenance

  Michael Sullivan
5 months ago
Known the Tromblys for years - decades.Excellent work - knowledgeable and professional.They're also genuinely nice people.

  Bethany Thomas
a year ago
I get my inspection sticker done here each year. This time around my car was rejected because my tires were worn. He showed me the tires from a better angle so I could see why they didn't pass and was very kind. I remember them being great last year too. Would recommend.

  Leudy Encarnacion
4 months ago
It's the best place to be called damn stupid by the car inspector because while driving my full size truck I didn't see a small cone on the driveway.

  Randy Howard
a year ago
I highly recommend this shop. The Service was great had to get my sticker and the gentleman had to give me the rejection sticker. He explained to me why my car was rejected an explained what needed to be fixed. I went and fixed the 2 problems. I got back before he was taking his lunch he held off his lunch to pass my car for inspection. I was happy with the service and attention to detail to make sure my car was safe.

  Gary Edelstein
a year ago
I bought Yokohama tires from Mark Trombly a few weeks ago. After researching which tires to buy I went with Mark's suggestion. I feel he gave me a terrific price and did a great job putting them on my vehicle. I couldn't be happier with the ride or dealing with Mark. I definitely recommend Trombly Brothers for tiresServices: Tires, Vehicle InspectionServices: Tires, Vehicle Inspection

  Pat Hughes
a year ago
Only in town visiting was getting ready to hit the road back to NC found a nail in my tire. They took me right in and took care of it in a blink of an eye. Everyone was super friendly and helpful. Will recommend to friends and family in this area.Service: General repairs & maintenanceService: General repairs & maintenance

  Hugo Baez
a year ago
This place is a great place to bring your car in for anything, the employees in here are very friendly and nice. I appreciate all the help and all the communication. Thank you so much to Mark, I m really happy with the job.

  Robert Neville
2 years ago
Mark was so pleasant and responsive during our recent car emergency. He went above and beyond to explain the costs and process involved to resolve our automotive issue in a very timely and efficient manner.Many thanks,Bob and Marion Neville

  Nicholas Giokas
5 years ago
My wife and I have taken multiple vehicles to Trombly Brothers and we have always received excellent service. If you are looking for a well run, honest, affordable, hard working mechanic I can not recommend this place enough. I can not say enough good things about the level of service that Mark and his crew provide.

  Johnfredy Loaiza
2 years ago
I got my state inspection done here. They were extremely accommodating and performed the inspection very quickly. The place was professional. Overall a great experience. I would definitely get my inspection done here every time.

  Samantha Bencivenga
2 years ago
Went to Trombly Brothers to get my car inspected. Process was painless and organized. The staff I interacted with were friendly and the man who did the inspection allowed me to enter and exit my vehicle in the garage so I wouldn't get wet in the rain. They will be my new go to for car inspections.

  Lisa Lyons
2 years ago
Great work done for a fair price at a family-owned business. My brake job was done for over $150 less than the dealer's price. Thank you Trombly's, I will be back to get the rear brakes done when the time comes.

  Sip 2
5 years ago
My husband called Trombly Brothers really late on a very cold January night. Our daughter in law had a flat and was stranded, alone. AAA said they would not be there for hours...8 to be exact. The gentleman on the phone said they were very busy as all the other towing companies had said also. My husband explained the whole situation (we were out of state). He told my husband to hold on and called an employee that had just left to go home. He immediately went and fixed her tire and she got home safe! We cannot thank you all enough for going above and beyond. We greatly appreciate all of you. Thank you. I m sorry it has taken me this long to write the review, however I didn t forget what your company had done. I m sorry I cannot remember the gentleman s names (Carlos?) They are the best, they really care and it shows. Thank you again.

  Noel Briggs
6 years ago
A great family-owned business, with wonderful staff, and mechanics, I'd highly recommend Trombly Brothers to anyone I know! Our service was quick, the diagnosis accurate, and we were on our way quickly.Probably the most customer-focused auto shop I've ever seen!

  Jeff Todd
6 years ago
We have a shared history going back generations between my family, our cars and the excellent mechanics at Tromblys. I trust their integrity in dealing with me and the diligence of their work. I might be able to get it done cheaper elsewhere, but it won't come with the backing of 3 generations of providing quality service.

  Karen Beardsell
6 years ago
I went to them yesterday because of a loud noise in my engine. Mark quickly diagnosed it to be a detective part that was put into the power steering system. I was told to go back to the dealer who should replace it without cost since the part was only 4 months old. Mark is very honest and great mechanic

  Ogg ss
9 years ago
I called Trombly Brothers for an oil change.I believe I spoke with Kelly... First impression over the phone, she was friendly and helpful. I told her we use Mobil 1 for the oil and she told me Mobil 1 was having a sale and I would get $15.00 mail in rebate. When I arrived at the shop I spoke with one of the mechanics and told him I had called earlier about the oil change, he was also very pleasant to deal with.I walked in the office and first impressions, the office and the shop were very clean and organized. It's a car shop and things get dirty, but it looks like they make an effort to keep the place clean.I waited at the shop for the oil change. During the oil change they check what's expected, they top off your fluids and check other things like brakes and air filters. It wasn't a surprise when they told me both air filters needed to be replaced. I asked how much for both filters and their price was reasonable.I just moved to North Andover and didn't know where to go for the oil change. That morning I called four other places in the area trying to get the oil change. I didn't want to call Trombly Brothers because there aren't any recent reviews.As I sat there waiting for my can to be ready I watched other people come in for various things and also heard the calls come in for towing services. Even when the shop was busy they handle their customers very well (including myself).I could go on .... I've been to several auto repair shops over the years, some good, some bad and I know my way around cars. This is one of the better shops I've been to. They are fast, efficient, helpful and their prices are fair. I'm surprised there aren't any recent reviews about this place so I decided to write one as thanks for an outstanding service.

  Elizabeth Osborne
10 months ago
It was honestly awful. I waited for so so long to try to get my inspection done. The guys in front of me was waiting for hours. I finally left went right down the road at a gas station and got it done in ten minutes.

  Brett Urquhart
8 years ago
If you are in the Merrimack Valley this is the only shop you should be using. They are an honest family run shop that my family has been going to for years. They are always straight forward on needed repairs and cost. Even have been told my concerns were unjustified and to not spend money on something. A big thank you to the Trombly family for all your past and future help!

  Stephen Shannon
6 years ago
I have lived in North Andover for 20 years. Trombly's is without question the absolute best auto repair company in the area (and I have used many). You will have all work explained and priced, and these people (I have worked a lot with Mark) go out of their way to make sure you are satisfied. They also take care of my wife's car and my daughter's car. I have never seen a repair shop run with such efficiency and integrity. Do yourself a favor and check them out the next time your vehicle needs service.

  Mike's Automotive
6 years ago
Can't say enough. Was out plowing all day in my pickup truck, hit a patch of black ice and almost rolled it into a ditch. It was terrifying to say the least. Trombly brothers sent their medium duty tow truck. Not only did the driver get there in 25 minutes, but he had us out and safe in a matter of what must have been 15 minutes. Absolutely incredible work. Wish I got the drivers name because he deserves recognition for his skill and dedication. Again, couldn't be more thankful for these guys.

  Randi Mayfield
a year ago
I needed an inspection sticker. They took me right away. They were very polite and efficient. Great service!

  Michael Wilson
6 months ago
Great place to get fleet vehicles serviced.

  Joshua Rogers
2 years ago
Locked keys out of my car, Carlos was there in 10 minutes and had it unlocked in a jiffy. Excellent service, very friendly, and prompt.

  Robbie M
8 years ago
I had a car accedent two weeks ago and they came out and they handle every thing professional all i had to do is give them all my info. and they call the insurerance and handle everthing and then sat with me and ,walk me though the whole process of what i need to do next. And give me a great. Auto body shop to go to.told me that i can call them at any time with any question or if the insirance is giving me a hard time with anything. Great family,they got a customer for live . Call or go in you will leave with good results.

  Rey Cabrera
5 years ago
Sorry but very belligerent, rude and heartless. Extortion seems to be their game. $350 within hours and then gave me a hard time getting my wrecked car out because they would not accept my wife's card after talking to them for 2 days! !@#$%^ em!