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Sam's Transmission and Auto Care

3.8 (67)

  1400 Leestown Rd Ste 1, Lexington, KY 40511
  (859) 455-8088
  facebook.com
  Claimed

Auto repair shop Brake shop Oil change service Tire shop Transmission shop Wheel alignment service

Accessibility

  • Wheelchair accessible entrance

Offerings

  • Oil change

Amenities

  • Mechanic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kelly Donna Smith
2 months ago
I had blown my water pump, almost blew up my car! Called Sam on an emergency basis from across the street. The very next morning my vehicle is all fixed, I m not completely broke and they made sure to even get me to and from work that day! Thanks guys you did a great job and I couldn't be happier right now!!

  Matthew Tackett
a year ago
Had a great experience with repairs to front end of my vehicle and total headlight assembly. They made sure I was going to be safe and was straight forward about charges and time it would take. Highly recommend. If u live near lees town rd area and need repairs give this team the first chance. Good group of men that get it doneServices: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Deborah Merical
6 months ago
I am impressed with Sam and his team. He explained all the repairs needed for my car in a way I totally understood. He even went out of his way to make sure I had transportation home. I would recommend this company to anyone.

  Kee White
7 months ago
If I could rate this place a negative 5 stars I would ! Horrible customer service , went in to get our transmission replaced and came out with so many other problems which they refuse to fix or even give a discounted rate. Would not , absolutely not recommend this place !!!!!

  Jason Lunsford
3 days ago
Good work, decent price. Trained professionals.

  Natalie
a month ago
We got a understanding about my daughter car. Thanks Sam

  Tara Burris
a year ago
My SUV started shaking and my check engine light came on. I took it to Sam's and they couldn't find the problem. They recommend a tune up. They said they wouldn't charge me for the diagnostic test. He quoted me 680 dollars. Way to much money. I went to pick it up and he charged me 100 dollars for doing nothing. I had plenty of gas in it when I left it. My gas light was on when I picked it up and also trash. Ladies don't take your automobile to them. Rip off!!Service: Auto maintenance

  bill menot
a year ago
Had transmission rebuild at 2020 for hard shift. After spending $4300 and 2yrs guarantee it still shifts hard. Took it back at least 3times and had them drive it for a week , just for them to tell me it's normal and will go away over time . It's now 2023, 3yrs later still shifts hard. I will not recommend this place and have not been. Avoid this place at any cost.Service: Transmission

  SCM Prison
2 years ago
They did some work for my 79 year old Step-Mother and charged her more than they quoted and did a poor job. They were supposed to replace the drivers side window motor and replaced the passengers side and now refuse to fix the problem. In addition, they did not fix the power steering problem either. The vehicle has been taken back to them twice and they haven't fixed it yet after keeping the car for two weeks. I would not trust them to fix a child's wagon. The way they conduct themselves as well as the way they appear and the aura they project says beware! So be extremely careful if they do anything for you! You have been forewarned!Services: Transmission, General repairs & maintenance, Engine repair

  Nathan M
2 years ago
Unprofessional on two separate occasions, with my mother and I! My family has lived in Meadowthorpe for many years and decided to give Sam's Transmission a shot after my old mechanic had retired. A few hours after I dropped off my car and keys to the owner, who made no comment as to where my car needed to be parked, I received a phonecall saying that my car had been towed! Apparently the shop owner and whoever they shared the small parking lot with next door had bad drama and I was caught in the crossfire when I accidentally parked on their side (the other business had called in for my car to be towed). Although they drove me to pick up my car and paid for the expense, I did not trust them to take a look at my car for my original service. Even though it was very unusual, I could have looked past my experience until my mother took in her car months later and proved that they are unprofessional and poorly managed. In short, they did a bad transmission job while keeping her car for 8 days and had to repair what went wrong only a few days after she got her car back. Then they charged her $300 to fix something that the owner's own father and employee admitted was related to the original faulty transmission repair. They did the extra repair without calling to give a quote and without asking for her permission which I consider to be a con and very dishonest. All evidence put together, I would never go back and I recommend that you look elsewhere to take your car.Service: Transmission

  Danny D.J. White
a year ago
I am an employee of this shop we are reasonable and good at what we do

  Jaime Springman
3 years ago
I am all about supporting small businesses, being a small business owner myself. We took my Jeep Commander in because it kept throwing the Transmission over temp code. Thousands of dollars later it is still throwing that code. We were told to bring it back and guess what it sat there for days in the parking lot across the street. No phone call, no information like they said they would tell us. So, we just went and picked it up. We Will NEVER bring another vehicle back there again. Now to find a new small business owner to support. If I could rate it no stars, I would!*** We took it in for the transmission over temp being on. Were told it was the transmission, paid to have that fixed. Then we were told we needed a new PCM, replaced that. The Transmission Over Temp is STILL ON!....Doesn't seem like the thing we took it in for was ever fixed and should be covered under the work warranty but sadly, I have to pay someone else to finished this job because they seem to have no time. I think that is an odd way to run your business but what ever. What I am upset about it that I paid over $7000 to get things fixed and some of it did get fixed but the original job never was completed right! I get with what is going on it is hard to get some jobs done but a phone call would have been a great place to start. Instead my Jeep sat in a parking lot and nothing was being done!Services: Transmission, Electrical repair, General repairs & maintenance, Electrical, Brakes

  Meagan Shine
4 years ago
I have been a customer of Sam's since I bought my first super fast Ford Mustang as a teenager. The service has been always fast and the customer service great. I can trust that the correct work be done to my racecar, even being a millennial female. The entertaining commercials are also an added bonus.

  Will Jones
4 years ago
I have been a loyal customer for a few years now and it seems like the quality of his work is getting worse and worse. Not only is he over charging but hes over charging for things that are not getting fixed. I have taken my truck to him on more then one occasion and he has yet to fix the issue. I would highly recommend that anyone is better service then this place!!!

  Jason Watts
4 years ago
Great business to do business with!! Put a duel disk clutch in my Ram 2500 truck. Well pleased with the quality of their work and the price they charged. Top notch shop!! Trust Sam and his crew for ALL your automotive needs!!

  Joshua Liesegang
4 years ago
Very fast and friendly service. They got me back on the road in no time and it didn t break the bank. I would highly recommend Sam and his men to work on anything. They will always have my business!!!

  Rebekah Hogan
4 years ago
Everyone was friendly and they helped me out a lot! They done a great job with my car and I was in and out in no time! I highly recommend Sam s Transmission for all your vehicle needs!

  Carolyn Petro
a year ago
Awesome customer service. So friendly. Took care of my needs and had me back on the road in on time. Appreciate these people so much!

  Melody Rae
2 years ago
super great people that were very kind in helping us get into our car! quick, affordable, understanding and professional :)

  NaSheika Johnson
4 years ago
I pretty much go to Sams for any and everything wrong with my car. They do everything within a timely manner and make you feel comfortable and in the loop when it comes to your car. Won t take my car anywhere else.

  Temira Reynolds
a month ago
Very good people and service.

  Chad Brandenburg
4 years ago
Great people and great customer service along with a very knowledgeable staff. Always a great experience no matter what my auto needs may be. I highly recommend.

  Jacob Mattingly
2 years ago
I showed up with a small tire issue. They helped me quickly and at no charge. Great people!Service: TiresService: Tires

  Emily Johnson
2 years ago
locked my keys in my car and Sam's was the only place I went to who helped me get back in. super understanding, speedy customer service, and great people!

  Danny Fuelling
2 years ago
After dropping $3,000 on transmission rebuild May of 2020, Jeep drove great for 10 months and only 3,600 miles then had a transmission failure that left me stranded waiting on tow truck for 4hrs,then after waiting for three weeks to get vehicle back only to find damaged right front fender, I will have to figure out how to repair body damage because don't really trust them getting it repaired properly or having to deal with another runaround, and after having to pay for rental car for 20 days out of my pocket,really just aggravated that damage wasn't even mentioned at time of picking up vehicle, just plain bad treatment all around, love my Jeep but having doubts about keeping it, if I'm driving a ticking time bomb, customers beware.Service: Transmission

  Danielle Ginter
4 years ago
Me n my fiance's blazer has bn with them since April...he has bn paid in full for a month n a half....n the parts r still not fixed on it... takes a simple 4hrs... our truck has bn broken into and slept in... the door panel has bn pulled off since it's bn in there care... my name is danielle n my fiance's name is shawn... sam keeps giving excuse after excuse of y the truck hasn't bn done n it's bn over 4 months for a simple transfer case n transmission...I dnt recommend them at all for anyone who asks!!

  Justin Liesegang
4 years ago
Good dealer to deal with. I was treated good for the services I had done. Would courage everyone to go to Sams transmission shop!

  Shawna Gross Marshall
2 years ago
Friendly service at a fair price. Keeps me on the road n confident in my car. I refer my friends

  Will Richmond
4 years ago
Sam is awesome! Very helpful, great customer service! Hands down the most trusted shop in Lexington!

  Randy Gordon
3 years ago
Dropped off a car to get the transmission rebuilt, in only took 4 days and the kept me up to date .

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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