Village Servicenter
4.3 (23)
268 Watertown Rd, Thomaston, CT 06787
(860) 283-9777
villageservicenter.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Theresa Helen Channell
a week ago
John took care of my car & didn't add unneeded services. Charges were fair.
Saige Michaud
11 months ago
My brand new car broke down at 6 am and I had it towed there so they could LOOK at it. They never called me so I called around 2 pm (8hrs later) he told me he hadn t look at it and not to call again that he would call me. 7pm came and he never called I had work the next day and was hoping to have my car so I called again this time he told me he had just finished FIXING it I could come pick up today or tomorrow I said I ll pick it up now since I work tomorrow. When I went to pick up my car there were Budweiser cans all over the garage and the guy JOHN was stumbling uncontrollably. Once he got himself stable he slid over a paper that said $680 and told me that was my total, the paper said nothing other than those numbers. He told me he had to put a new fuel pump in and he had gotten the most expensive because it was the only one available today he also said the only reason he did it is because I was complaining about needing my car for work tomorrow I called him twice and only ever said I work tomorrow after he told me it was ready and when I wanted to pick it up. Never go here I just wasted a bunch of money cause now my car won t even start after being therefor a day and I had to pay another tow truck to bring it to a real mechanic. NEVER go here especially if you re a female they will talk to you with total disrespect and try get every penny they possibly can!
John MacDonald
4 months ago
John has always helped me with my Tacoma when it was needed. Reasonable labor charges. Ole fashion "get it done".. Greatly appreciated.
J Bizzle
2 years ago
Was told they no longer work on engines at this location even though it clearly states other wise on the website. Very disinterested in helping me. Was hoping he could refer me to who could help me or tell me more about what's wrong with my car which I had to chase him down to try and get any information as he didn't meet me when I came to pick up my car just left the keys in it. Id only use this business if I was stuck and had no otherchoice.
Mia Mitoma
10 years ago
Had a great experience... drove through from out of town for a conference and needed new brakes. I called and dropped it off the next day before my workshop began (they open at 5:30?!) and the brakes were inspected and replaced the same day for $250. I agree with the previous reviewer; this place is a small shop but were reasonable and trustworthy. I would definitely recommend this shop!
Mary Horton
a year ago
Great customer service, John was excellent in finding the problem with my car. Would highly recommend. Very satisfiedServices: General repairs & maintenance, BatteryServices: General repairs & maintenance, Battery
Ronhova12345
4 years ago
Came from out of town to work. On my way home i snapped my axles. They came to pick me and my car up within minutes. They also replaced my axles for an extremely great price and work was completed and ready the next day.
Blue
2 years ago
Had to get gas and this was the cheapest option around at the time. Went inside and the guy inside kept telling me to not wear a mask and I didn't need it. ZERO regards to covid-19 guidelines. Defintely wont be back.
Mark Albino
2 years ago
Fair prices and great service. Tows cars too! 5 stars all the way!
Rob
a year ago
John is awesome, and he does a great job.Highly recommend.Service: Auto maintenanceService: Auto maintenance
Marc Belanger
2 years ago
Get your car or truck fixed/serviced here. No BS, good old fashioned service including fueling and oil check
Rose McCallum
2 years ago
I am a very satisfied customer. This shop stands behind it's work and has great customer service.Service: Oil changeService: Oil change
Scott Mon
a year ago
Always treated me fair with quality of work and price
Jim Maciokas
7 years ago
One of the only Full Service Gas Stations like this left
Robert Dempsey
2 years ago
Great service friendly service
Terry Collins
2 years ago
Do all my business there
Kevin Garnett
2 years ago
Very nice place
Mario Hutzil
3 years ago
Good