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P and C Repair, LLC

4.6 (59)

  64 N Main St, Thomaston, CT 06787
  (860) 601-0271
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Blue
4 months ago
Can't believe it took me this long to make a review!Best shop locally. Hands down. And this is coming from someone who literally went to almost every shop in this area.Best customer service by the managers and crew expecially down to explaining issues and seeing next course of action to ensure the vehicle is safe.My whole family now uses this shop with close to 10 vehicles being serviced here this year alone!Very glad to use P&C and will continue to suggest them to friends and family locally.

  Antivennom09
a month ago
Best shop I've ever been too. We ve never had a good experience at a shop besides this one. Very knowledgeable and nice people, and I would highly recommend this place to anyone.

  Greg DeNice
4 months ago
After a brief conversation with the owner who offered to refund me for a failed part I declined and walked out. The owners honesty and patience to explain his position is worth more than any part on the truck. I ll definitely go back to this honest family owned business.

  Paul Stroh
4 months ago
Honestly, I feel really bad leaving this review for a nice local shop but I also feel like I should. I had some engine issues earlier this year (oil leak.) brought it to this shop and they quoted me for the work. Got the head gasket, water pump, etc done in about 3ish weeks for a decent price. Brought it back, got some exhaust work done and that went well too. Now here s where it gets exciting. Just one or two days after the warranty on the engine work was up, the head gasket failed again. Brought it back, I told them I had replaced the thermostat thinking maybe it was the problem but found hydrocarbons in the coolant. They called me telling me it was the thermostat but I just replaced the thermostat?? I said I tested it for H.C.s and it came back positive later I got a call saying I was correct. They had the car for quite some time until I got a call saying one of the headbolts were stripped because the engine overheated.. this is where I felt like something was up. I m going to go out on a limb and assume the headbolts weren t replaced the first time anyway, they fixed it up and said they re gonna do me a solid and only charge me like $400 after holding onto the car for nearly a month and blaming me for their work failing. Anyways about 3 more months, if that, down the line GUESS WHAT! head gasket failed again! Left them a message - no call back! Sucks because they have such good ratings. I really feel like I got somewhat shafted here. I mean come on the price wasn t bad, took quite awhile, and the work failed twice. Now I m out quite a bit of money, and don t have a car to make it to work. I would ve been better off throwing a whole other engine in there !

  Joshua Johnson
11 months ago
I was having major problems with a used Subaru that I bought. No other shop could figure it out, but these guys got me straightened right out. They were also very fairly priced and then they called me several days after I got my vehicle back from them, to ask me how things were going. If you're looking for a shop that knows what they're doing and is trustworthy, look no further.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair

  Kelly Knowlton
a year ago
P & C is the best! Not only was I able to get a next day appointment for my vehicle, they understood that I needed it for a road trip, and had it completed in 1 day. They explained everything, prices are more than fair, and always take the time to make sure your vehicle is done properly. This is not my first time taking my vehicle to their shop, and it will not be the last.Services: Tires, General repairs & maintenance, Tire rotations, Brakes

  Ryan Tretiak
a year ago
Awful place. Awful ownership. I brought my car in for a noise in the front end. They ended up telling me I needed $1,400 worth of work done (which I thought was expensive for what it was). Against my better judgement, I told them to go ahead and do the repairs. The very next morning, I heard the car still making the same exact noise I brought it in for and that they supposedly repaired. Did they even test drive the car after? I called them and they took it back in a few days later and told me I needed another $350 worth of work done. This should have been on them to make the situation right, but they didn t. Even after much arguing over the phone. The owner couldn t be more dismissive. I would have even been glad to pay cost on the parts, but I believe they were still trying to charge me list price plus labor on top of it. Bottom line, If you charge $1,400 to begin with, tell me you fixed the problem I brought it in for, and you didn t, you should do your best to make it right. They didn t, or even attempt to for that matter.

  Peggy Schwetz
2 years ago
I brought my SUV in as it wasn't running well. By the time I got it there, the transmission went. Cole looked at it and told me all that was wrong with it. The transmission wasn't the only issue. I chose to junk it, and it was picked up 2 days later. I went into the shop to pay for the evaluation, and the 2 days it was parked there. Cole told me I didn't owe him anything. I told him I would give a review. You don't find many kind, honest mechanics around. I am a customer for life!!! I have talked to numerous people who use this garage to service their vehicles. Good honest work at reasonable pricing is what I have been told over and over again. Thank you, Cole. You made a difficult time much easier and now have a customer for life.

  Jean McMahon
a year ago
Above all, these folks are kind, caring people. They have fixed numerous problems with our Subaru over the past few years. They have been more than fair about charging. I would recommend them in a heartbeat.Services: Transmission, Exhaust, Engine repair, BrakesServices: Transmission, Exhaust, Engine repair, Brakes

  Phil Z
a year ago
Sadly, I had a poor experience. My truck wouldn't start so I had it towed to this shop. After about 2 weeks I was called and told the starter was the issue. Starter was replaced and the truck still did not work. A week or so later I was called and told a wire had been found that was broken/ mouse damage and repaired. $530 got my truck back and I found an under-carraige panel still in the backseat with attachment bolts missing. The truck stopped working again a day later when I tried to start it again. When I called up for more specifics about the wire that was repaired I was told that a wire had not been repaired just that the battery terminals had been cleaned. Last night I inspected the battery terminals and found that they had not been cleaned. They were rusted and corroded. So sad.Services: Electrical repair, Auto engine diagnostic

  john hunt
9 months ago
Cole and his staff are top-notch. In a jam and need service, pronto? This is the place. Extremely affordable and one of the few, honest mechanics around.

  Aimee Luna
a year ago
They are honest mechanics and don't try to charge you for stuff you don't need. This is the only place I will bring my car now.

  Kyle Poirier
3 years ago
Always top notch service. And their cars for sale are insanely nice, with no detail overlooked. I recently bought my truck from them and it is beyond what I hoped for. Not only did they address the things I wanted, but added even more after the sale that just really put it over the top. Strongly recommend!

  Stacey Robichaud
6 years ago
I would recommend this auto shop to everyone I know! They are amazing. Honest, fast, and reasonably priced. I had my car stolen last year and they helped out so much. And quickly. Everyone is amazing.

  Philip Bennett
a year ago
Excellent people and service, very upfront and honest. Prices are very fair. I will definitely return for future service

  Omni Energy
6 years ago
Great Service, Shawn takes great care of our commercial trucks and gets them in asap when we need immediate service unique to other service operations in the area. Highly Recommended!!

  Michelle Marone
2 years ago
The people working there were so kind. Very reasonable prices. Highly recommend.

  Michael Cruess
a year ago
Great service. Very professional with a small town feelingService: General repairs & maintenanceService: General repairs & maintenance

  Mike Rubin
5 years ago
No one else touches our cars. They are honest, ethical and do exceptional work at reasonable prices.

  Linda Dapp
2 years ago
Went for an oil change, very friendly, very reasonable. I'll be going back.

  Cathy Hayes
3 years ago
Couldn't BELIEVE how much less it cost to get the same quality work as a larger corporation! Love P&C repair :-)

  Emmett O'Connor
4 years ago
It was after closing hours and my windshield wipers were broken. Sean the mechanic stayed open and hooked me up. Thanks

  Jade
6 months ago
My go to!! Friendly and efficient :)

  Dave A
a year ago
Great prices good work for a fast turnaround

  zachariah boutot
2 years ago
The best shop around! They truly do fix it all.

  james DeSanto
3 years ago
If they did a great job on my Jeep repair

  P Mastrianna
2 years ago
Excellent service; fair prices; great people

  John Mcdonald
4 years ago
Great place honest people great used vechiels for sale

  Lorrie Morris
3 years ago
Love these people. They go above and beyond for clients

  Jackie Hotchkiss
2 years ago
Great service chill environment

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-1 PM
Sunday Closed

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