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Ray Auto Repair

4.6 (36)

  1712 E Arrow Hwy, La Verne, CA 91750
  (909) 593-0093
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Just Rachelle
3 weeks ago
I paid a lot of money, got new tires replaced and brakes done, they also did some work on my front end. But one of the reasons I brought my car to them in the first place still wasn t fixed.I had to bring my car back 3 times, once to get re balanced, and the other to tell me that he didn t know. No to mention an alignment wasn t even done the first time.So in my personal opinion go somewhere else for mechanical issues and only come here for simple stuff. Like an oil change or brakes.2 Week Update: now each time I make a durn something squeaks on my front end & sounds like it s rubbing. He absolutely messed up my car! Don t come here!!!!!

  Frank Natividad
4 months ago
Ray is a very nice guy. Does great work and very reasonable prices. I highly recommend him. JandM contracting is very satisfied with him. Thanks again Ray!

  Osama Elkommos
a month ago
Ray took care of my brakes with a great price and great job I will be back for sure

  Mike Martinelli
3 months ago
Dependable service and good running cars. I take my cars here because I know that I am taking care of, reliable service, and honest recommendations. My cars are always in good shape.

  Eileen Shannon
10 months ago
Ray has helped me out twice now. He is MORE THAN fair and good at what he does. And he genuinely concerned of my safety in my car. This is a little shop in LA Verne well worth going the distance for his services. He and the young man that works for him really seemed to have integrity. I highly recommend you give him a try. I'll be going back too.

  Thatiana Gibbs
9 months ago
Needed my passenger window s generator fixed correctly, quickly, and at a reasonable price point. Ray was attentive, honorable, and the man for the job. Thank you Ray! Would recommendService: General repairs & maintenanceService: General repairs & maintenance

  Nick Gonzales
2 years ago
Ray is the best mechanic. I've been going to him for years. Any issue I have, I call Ray immediately. He has handled the maintenance of my vehicle and my business vehicles, does a great job and has always been fair with pricing! No reason to go anywhere else. Ray will take care of you!Services: Transmission, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Brakes, Air conditioning, Oil changeServices: Transmission, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Brakes, Air conditioning, Oil change

  Antoine Abikhalil
2 weeks ago
I had good experience at RAYS and his honesty

  alca b
a year ago
If you need your car fixed the right way THIS IS YOUR SHOP! Great, friendly and knowledgeable folks, I took my car for electric problem they were able to fix it quickly, no sweat! I don t want to forget to mention that price wise they re totally affordable. Highly recommend if I can give them more than 5 stars I would!Service: Electrical repairService: Electrical repair

  Alexander Bolboli
4 years ago
Ray was so friendly and knowledgeable about my car. He was able to find the problem in matter of no time and MORE IMPORTANTLY he gave me the right guidance and didn t try to overcharge me. I trusted him instantly because I could tell he knows what he s talking about. My car was fixed in a timely manner with an affordable price. I highly recommend him!!

  Cristina Knolton
4 years ago
Ray was very good. Excellent prices and fixed my car quickly. He is professional and really cares about his customers. Very trustworthy. Highly recommend. I will be back. Thank You Ray!

  jeana hurst
a year ago
I highly recommend this place! Ray is a very honest and ethical man and he stands behind his work. He s knowledgeable and truly cares about his customers! We will not go anywhere else for repairs or oil changes! Extremely reasonable with his prices.Services: Transmission, Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle safety inspection, Oil changeServices: Transmission, Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle safety inspection, Oil change

  Suzy Villanueva
2 years ago
I contacted the shop to see if they had any availability the same day to get the engine splash guard re-pinned/clamped, as it was scrapping. Raymond got back to me very quickly and told me I could bring it in same day. He mentioned that the brakes needed to be replaced as they were about to hit the sensor. I went through with getting the brakes done as well, and he even got the parts rush delivered to get my car out for me as soon as possible. His pricing is very reasonable and affordable. I brought the car in around 1:00pm and was out before 2:30/3:00pm. I appreciate how quickly and efficiently he got my car in and out of the shop and his recommendations of what the car needs done as well!Services: General repairs & maintenance, Brakes

  Oscar Ortiz
2 years ago
I've taken my car here twice now and both times I have been very satisfied with the work done. The second time around was for something completely random. I had side skirt extensions installed when a lot of places say no. My only other option was a performance shop but I did not want to do that for the simple fact I had been here before and the gentleman seemed very knowledgeable. Thank you again for taking care of my random install. I will be back for all my mechanic needs.Service: General repairs & maintenance

  catherine camacho
4 years ago
Ray is a master mechanic when it comes to diagnostic and repairs, he saves me so much money from going to the dealer. He is definitely trustworthy and is always available. I always think of him when I need any maintenance or repairs on my vehicles. I recommend him to everyone!

  Moving yourstuff
a year ago
These folks are awesome.I rented a Uhaul on Saturday morning 8am . What a great experience.So fast and easy. They are real pros over there @ Rays.I would recommend them to anyone . Thanks Ray!

  Tracy Triplett
11 months ago
Ray was available at the last minute to give my car a smog check at a reasonable price. I'm glad he's close by in my neighborhood.

  Sean Labarrere
5 years ago
Very courteous staff and quality work. Offered honest advice about my hybrid. I'm a ex-sports car guy, who used to do 100 percent of his own car maintenance. I appreciate the honesty and prices.

  Alison Rico
a month ago
Been going here forever, great mechanic

  David Nunez
3 years ago
I ve been going to Rays auto mechanic for about 3 years, and he s always been a straight up and honest with working on my vehicles, I highly recommend him.Service: Electrical repairService: Electrical repair

  Samantha Frazier
4 years ago
This was my second time going to ray to work on my Optima. He does great work and tells you every information that he is doing. Will definitely continue to used him for his services.

  Brandon Gonzalez
a month ago
Reliable and provides great service!

  Jacqueline Solomon
7 months ago
I AM A 58 YR OLD BLACK WOMAN. IM DISABLED. MY BROTHER FOUND THIS SHOP. HE NEEDED HELP REPAIRING A 1998 CADILLAC...HE COULD NOT RESOLVE THE ISSUE. MY BROTHER ASKED FOR A REFUND. I WAS WITH MY BROTHER WHEN RAY OFFERED HIS SERVICES TO ME. HE SAID HE NEEDED MORE BUSINESS... HE SAID THAT HE WAS GOING THROUGH A DIVORCE. I REFERRED MY NEPHEW AND HIS WIFE.I HAVE TWO VEHICLES. ONE IS A 2007 FORD FOCUS. GREAT CONDITION. FULL REPAIR HISTORY . DATES FROM 2009 TO 2023. EVERYTHING HAS BEEN REPLACED EXCEPT THE ENGINE, TRANSMISSION, ALTERNATOR. WHEN I EXPERIENCED ANOTHER PROBLEM / LEAK, I TOOK IT TO RAYS AUTO. HE DIAGNOSED IT. HE SAID I NEEDED HOSE/PUMP.. I TRUSTED HIM . I PAID HIM. THE PROBLEM CONTINUED. HE SAID I NEEDED A RADIATOR. HE DIAGNOSED IT. I PAID HIM. I WAS BACK AND FORTH TO THE HOSPITAL SEEING ABOUT MY BROTHER. I ASKED TO SEE THE OLD PARTS. HE COULD NOT SHOW THE OLD PARTS. RAY SAID THAT MY OLD RADIATOR HAD A HOLE IN IT. I LOCATED ALL MY RECEIPTS, I REALIZED I WAS BEING DECEIVED. MY BROTHER'S HEALTH DECLINED. HE WAS ON LIFE SUPPORT FOR MONTHS.. HE PASSED. I COULDN'T CHECK BEHIND RAY AT THIS TIME. PLUS HE KEPT NEEDING MORE TIME. THE PROBLEM CONTINUED. SHORTLY AFTER PAYING IN FULL. MY CAR BROKE DOWN IN THE MIDDLE OF THE STREET. 45 MINS AWAY FROM HOME. I CALLED RAY. HE SAID HE DIDNT HAVE SPACE, TOW IT TO MY HOME. I DID AT MY EXPENSE. RAY SAID THAT HE WOULD SEND HIS WORKER TO MY HOME TO FIND OUT WHAT THE PROBLEM WAS. HE DID AND NOW I NEEDED AN ALTINATER. HE SAID IT WAS THE ONLY THING IT COULD BE. I REFERENCED MY RECIEPTS . I NOTED 6 MONTHS OR SO PRIOR , PEP BOYS REPLACED MY RADIATOR. I ALSO LOCATED MY RECEIPT FOR THE HOSE/PUMP. IT TOO HAD ALREADY BEEN REPLACED. I SHARED THIS WITH RAY. DRAMA... HE SAID HE WAS REPLACING THE ALTERNATOR.BY THIS TIME IM FEELING VERY MANIPULATED. I FELT TAKEN ADVANTAGE OF BY RAY. HE CHARGED ME FOR PARTS AND LABOR THAT HE FAILED TO DO. RAY SAID MY BATTERY WAS DEAD . HE CHARGED IT. I DROVE MY CAR THERE. 5 MINS AWAY. RAY WASNT GIVING ME ANOTHER INVOICE TO SHOW WHY IT WAS THERE. I ASKED HIM TO GIVE ME A INVOICE. HE GAVE ME AN EMPTY INVOICE SLIP. HE TOLD ME TO FILL IN MY NAME,ADDRESS, PHONE NUMBER. HE ASKED ME TO SIGN IT. WHY WOULD I SIGM AN EMPTY INVOICE ? THERE WAS NO DIAGNOSES NOTED... NO DETAILS EXPLAINING.. I COULD NOT SIGN IT. HE GAVE ME THE BOTTOM PART OF THE INVOICE TO KEEP AS MY RECEIPT. IN THE UPPER RT CORNER I WROTE " REF TO THE RADIATOR" AFTER TIME , RAY CALLED TO SAY MY CAR WAS COMPLETED. I WENT TO PAY. I ASKED TO SEE THE OLD RADIATOR. THIS WAS THE FIRST TIME THAT HE EVER SHOWED ME THE PART HE REPLACED. RAY PRESENTED ME WITH THE OTHER 2 PAGES OF THE 3PC INVOICE SLIP. RAY HAD FILLED IN THE INVOICE SLIP AFTER THE FACT. ON THE INVOICE RAY STATED THE WORK WAS DONE AS A "CREDIT"THIS WAS A FALSE STATEMENT. HE STATED THAT " I WAS SATISFIED WITH THE WORK DONE"IF I HAD OF SIGNED THE INVOICE ON THE FIRST DAY, WHEN I CAME BACK TO PAY, I WOULD HAVE SIGNED OVER MY RIGHTS. I WOULD HAVE AGREED TO WHAT HE WROTE WITHOUT KNOWING. LEGALLY I VIEW THIS KIND OF BEHAVIOR AS AN INTENTIONAL ACT FRAUD AND DECIET. I ASKED RAY FOR A REFUND. THIS WAS JUST THE RIGHT THING TO DO AFTER I HAD BEEN SO PATIENT WITH HIM... AFTER HE HAD MADE PERSONAL ADVANCES AT ME. ID ALLOWED HIM SO MUCH TIME TO MAKE ALL THE REPAIRS. A REFUND WAS DUE. HE HAD NOT DONE THE WORK. I WENT BACK TO PEP BOYS TO DOUBLE CHECK MY RADIATOR. THEY CONFIRMED THAT IT WAS THE SAME BRAND THEY INSTALLED MONTHS EARLIER. I SHARED THIS FACT WITH RAY. HE STILL REFUSED MY REFUND. RAY REFUSED ADMIT THAT HE'D BEEN DISHONEST ABOUT MAKING THE REPAIRS. I WAS FORCED TO GO TO CONSUMER AFFAIRS...TO RESOLVE THE ISSUE AND RECEIVE MY REFUND. I WAS DISAPPOINTED IN RAYS AUTO. PRIOR TO THIS YEAR'S INCIDENT ID WROTE HIM A VERY NICE REVIEW. HE SAID HE WAS EXPERIENCING SOME PERSONAL HARDSHIPS. HE SAID HIS BROTHER DIED... IM HUMAN. I LOVE GOD AND TRIED TO BE UNDERSTANDING. HE TOOK ADVANTAGE. RAY EXAMPLES NO RESPECT FOR WOMEN OF COLOR. I WOULD NEVER GO BACK. I WOULD NEVER RECOMMEND ANYONE TO TAKE YOUR VEHICLE TO THIS PLACE. I HAVE MORE PROOF OF HIS DECEPTION

  Tracy Triplett
11 months ago
Ray does an amazing job, will definitely go back!

  Eugene Adams
4 years ago
Great pricing...Ray goes out of his way to get you repaired and on your way...

  Jorge Bugarin
3 years ago
Really good service and he's always ready to help you

  Karen Bufkin
2 years ago
Very friendly people.

  William Stjulian
a year ago
Excellent place

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-4 PM
Sunday 9 AM-12 PM

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