Elkins Auto Supply
4.6 (40)
2047 Twin Oaks Dr, Elkins, AR 72727
(479) 643-3399
btbautoparts.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tesa Chase
2 years ago
Unbelievably disappointing, if you don t have the ability to work on a certain car, I can respect that, but leave your pride behind and be honest and just say we can t do it, we don t know what we re doing, we don t know how to get parts I was over charged, parts were lost and a simple job took a pathetic amount of time. They didn t care to give a timeline, did not provide customer service. Their customer service was AWFUL!!!!!! No communication with the cars actual owner. Took advantage, and lied to an elderly woman who has done business with them for YEARS! If you are a female, take a male with you, due to aggressiveness by one of the male employees. I do not know his name, but I am in the process of getting it. He tried to keep me from getting my door closed by PHYSICALLY PULLING MY WINDOW, and PLACING HIS FEET TO WHERE I COULD NOT GET MY DOOR CLOSED to try to intimidate a FEMALE customer, and prove a point. My cars windows are different due to having a soft top. He grabbed my window at the top, and pulled with such FORCE that I am now having trouble rolling my window up and down. So now I have to take my car to another mechanic, have them go through and figure out why the brakes are making noise, plus now get my window fixed, and pay more money for something a mad staff member done to my window. This would ve been a different situation had it not been a good ol boy system. Now mind you, they had done gotten paid when the Aggressiveness was asserted that was not necessary. Just another sign of the good ol boy system If they don t know you, and you re not part of this ridiculous system they have, just get the parts you need and have anyone other than this place fix it.
Thomas Harris
2 months ago
Best guys to help with anything auto
Matt Dickhut
2 years ago
John and his team are top notch! Friendly, outgoing, honest and customer service driven!The only place I will buy auto parts and supplies or Stihl products hands down.Thank you all for everything!
Marble H
a year ago
The people are very nice and did excellent work on our zero turn lawn mower.
Parker Magoo
3 years ago
I just made my first trip into Elkins Auto Supply and they treated me like an old friend. Even needed some Oddball Synthetic Oil and they had it, and it was cheaper than I could find it online, or in the big local stores. Thank you guys, I will see you soon to return the settings saver.
Paula Carlson
2 years ago
Found a hard to get part, found a new mechanic, and have some referrals from them for other things. Why did I not about this place sooner ?
Trevor Shumaker
4 years ago
These guys are great! The staff is very knowledgeable and accommodating and they have everything you need.
Mark Eaton
6 years ago
Great place to do business with. Great folks. Very helpful and knowledgeable.
Jerry Howle
2 years ago
Great Guys. If they can't it, you don't need it!
Leon Uselton
4 years ago
A good place, just didn't know it was there till I looked on Google.
Joyce Murr
2 years ago
Got right in and out. Very nice people
lee jas
6 years ago
Great service friendly good amount of parts for a small store
Richard Smith
3 years ago
Had a noise in the front end and some road walking, got it all fixed. Yea
Shannon Willcutt
6 years ago
Ran a nail in my sidewall of my tire while "fixing it" and didn't have enough nerve to even tell me
Stacia Wyatt
4 years ago
Love the guys! They are helpful
coy parker
6 years ago
Very good place to do business.
Albert Kingsbury
3 years ago
If you looking for a Stihl product, this is the place to go.
brad FIELDS
4 years ago
friendly and very helpful
Tim Brents
2 years ago
Good hometown folks
Kc Galbraith
3 years ago
Workers offered no help
Richard Baird
3 years ago
Great service
Harlan Mott
5 years ago
Busy busy busy. Be patient.
David Skinkis
3 years ago
Quick and convenient
Eldora McCarty
4 years ago
Frendly